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Michael Morris
Michael Morris at Shottenkirk Honda Decatur

Michael Morris

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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4.9
55 Reviews
4.9

55 Reviews

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55 Reviews of Michael Morris

September 17, 2025

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Employee Rating

Excellent service, prompt, friendly and transparent! Great follow up, phone calls to keep me posted on progress, great customer service! More

by lcfriedrichs
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Sep 17, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

September 16, 2025

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Employee Rating

Very kind service people. They were very fast. Enjoyed the snacks. Looking forward to when you have your new building. More

by Cotter.susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

September 04, 2025

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Employee Rating

Great service even with the construction work going on. I will be recommending Shottenkirk Decatur to others because the service manager Bill Marco has the passion and car knowledge that most service manag More

by CC1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Sep 05, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

September 02, 2025

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Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Chip Cobb, Aubrey Mayfield

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Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

August 26, 2025

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Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

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Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

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Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

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Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 23, 2025

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Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Talon Cockrell, Aubrey Mayfield

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Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

August 22, 2025

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Employee Rating

Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Ethan Hamilton, Kasten Farmer, Talon Cockrell, Raleigh McCalpin, Chip Cobb, Jesse Kapes, Aubrey Mayfield, Alex Figueroa

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Aug 22, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

August 06, 2025

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Employee Rating

The oil and filter change and tire rotation as well as a recall notice we're completed in a timely manner. The recall process was explained by the service manager and one of the technicians and my questions More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

July 29, 2025

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Employee Rating

Mike Morris and his manager gave me great customer service and treated me with kindness. More

by Ben Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

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Jul 31, 2025

Shottenkirk Honda Decatur responded

Ben, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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