Michael Mueger | Page 5

Daniel is a true salesman, pleasant, knowledgeable and easy to deal with. Mike Mueger the GM, great character, did a fantastic job. Thank you all. easy to deal with. Mike Mueger the GM, great character, did a fantastic job. Thank you all. More

by DANYCRIS_03 Verified Customer Verified Customer

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Everybody was great nice and smooth and fast!! Great experience I knew the car I want I got it for me I was beautiful experience I knew the car I want I got it for me I was beautiful More

by lbuonanotte Verified Customer Verified Customer

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The best experience I ever had !! Treated just like family .everyone that works there was just the kindest.would totally recommend to everyone and anyone I know. family .everyone that works there was just the kindest.would totally recommend to everyone and anyone I know. More

by Rich1234 Verified Customer Verified Customer

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I had a great experience working with themI was very comfortable and every body there was accommodating making the whole process really easy without any pressure. comfortable and every body there was accommodating making the whole process really easy without any pressure. More

by Ckendrigan8 Verified Customer Verified Customer

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It was one of my best experiences in buying a car. The Alfa Romeo Giulia was one of the best birthday presents from my husband and Larry spent a great deal of time with us and made me the queen for th Alfa Romeo Giulia was one of the best birthday presents from my husband and Larry spent a great deal of time with us and made me the queen for the day. Thank you Larry More

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Alex was great got me in at the price I wanted and we closed the deal quickly. No hassling straight to the point. Will definitely buy from Alex again closed the deal quickly. No hassling straight to the point. Will definitely buy from Alex again More

by Steve Verified Customer Verified Customer

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We had an excellent experience at this dealership when purchasing the Alpha Romeo Stelvio for our son. Daniel provided exceptional service and was extremely patient and knowledgeable in answering all our purchasing the Alpha Romeo Stelvio for our son. Daniel provided exceptional service and was extremely patient and knowledgeable in answering all our questions. Michael and the finance department were amazing in providing us with finance within our budget and credit challenges. I must add that the Stelvio is absolutely stunning, rides smoothly and is equipped as a top of the line luxury vehicle. They really made this 18 year old a happy young man! Thanks to ALL! More

by Isalinosousa Verified Customer Verified Customer

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I was extremely disappointed with my most recent service experience at Arrigo. Having purchase three Fiats and two other vehicles from the Arrigo dealership, I made it a point to utilize the service depart experience at Arrigo. Having purchase three Fiats and two other vehicles from the Arrigo dealership, I made it a point to utilize the service department. Well I believe I have used the service department for the last time. Never have I felt more like a nuisance than during this past visit. I called ahead of time to order parts I wanted the dealer to install for me knowing the cost of the parts and understanding there would be labor charges to install the parts. I asked for an oil change and mentioned I had received an email for a special pricing.. Although I had the code for the discount, I was told to email the service tech the email before they would honor the discount. Finally, I asked for an alignment on my vehicle. They told me it would be a four wheel alignment. When I picked up my car, the results posted in the report were worse than when the car had been released to the service tech. I questioned the results. They informed me that the tech had done all he could to align the vehicle and that the rear wheels could not be aligned on my car - only front wheel alignment can be performed. I asked why I was charged for a four wheel alignment when only the front wheels can be aligned? No real answer was provided. Sadly, and this is the why I am quite disappointed with the service, they charged a shop/disposal fee of $45. When I questioned this, I was told it is a standard fee. So, I am charged for a four wheel alignment when only two wheels can be aligned and the end result is worse than when I brought the car into the service area, I am treated as a liar when I mention there is a coupon for the oil change and need to prove I received this email by sending it to the tech via email and further, on top of the labor I was aware I would need to pay to install the parts I requested be replaced because the original parts on the vehicle were wearing out, I now get a "special" fee added. So how much was it to replace some plastic parts, do a synthetic oil change and four wheel alignment? Nearly $750! Again, although I have serviced three Fiats and two Chrysler/Dodge vehicles exclusively at this dealership, I no longer feel like a valued customer and I will not continue to go out of my way to bring them for service. Further, I am not sure I would feel like a valued client if I were to purchase a car from them either. I believe the warmth and care I had felt in the past is now replaced by the desire of increasing their bottom line! Perhaps, their Fiat customers are no longer important. What a sad day for me. More

by MLB Fiat Owner Verified Customer Verified Customer

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It was the best decision ever when I decided to purchase a Giulia, not only do I receive so many compliments about my vehicle when I am out but the service is quick and in a very clean environment. Maybe th a Giulia, not only do I receive so many compliments about my vehicle when I am out but the service is quick and in a very clean environment. Maybe the best dealership service department I've ever visited. More

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Came in to see the Range Rover for my dad who lives in the Dominican Republic. Such a pleasant visit, everyone here is so professional and so honest, make you feel comfortable about your purchase. Thanks the Dominican Republic. Such a pleasant visit, everyone here is so professional and so honest, make you feel comfortable about your purchase. Thanks to Michael Mueger we were able to be in and out . I recommend this dealership to anyone reading this. Dad is so happy with his new vehicle. More

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