Michael Nelson | Page 69

Pleasantly surprised and impressed So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking f So we've all heard of the horror stories that come with purchasing a new vehicle: shady dealers, high pressure situations, and the lurking, sinking feelings of somehow being taken for a ride. And I, being in the market for my first new car ever, was very much dreading going through this process. Luckily, I had the opportunity to work with Mark Lidano and just kind of bypassed all of those preconceived notions of the car buying experience. Mark was honest, helpful, and very no pressure. I knew what I wanted and he worked with to get exactly that. It was great and chances are that my next Subaru will be from Mark. More

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Smooth and satisfying at Cityside Flavio Fonseca from the sales department and Michael Nelson from finance were knowledgeable, professional and helpful. At no time did I feel pressure Flavio Fonseca from the sales department and Michael Nelson from finance were knowledgeable, professional and helpful. At no time did I feel pressured to make a decision and on several occasions learned things I didn't know about the Subaru Outback that I will be purchasing. In addition, a description of the service department's commitment to excellence increased my confidence in my purchase. I was very pleased to learn that a loaner car is available on days that I drop my car off for service. More

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You Guys are the BEST! I needed a new car that would be good (hopefully great) and reliable in New England weather! I had set my mind on a Subaru after much on line research I needed a new car that would be good (hopefully great) and reliable in New England weather! I had set my mind on a Subaru after much on line research and my son's experience with Forester (in PA). My good friend suggested this dealership and I went with him and selected the car with loads of features. My experience with the sales person was very pleasant. He advised on numerous issues ranging from the features of the car to financing as well. When it came time for the paperwork, it was efficient and highly professional. The car was ready for delivery at the time promised to me and I was able to close this deal and have sufficient time to go return my leased car at a different dealership. The sales person went through and explained all the features in this new car in great details and I am very much enjoying driving my new car. I have great praises for the people at CitySide Subaru. More

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Excellent Service This was my first experience buying a car, and Cityside Subaru made the whole process convenient and simple. I was greeted by Mark Lidano upon my entr This was my first experience buying a car, and Cityside Subaru made the whole process convenient and simple. I was greeted by Mark Lidano upon my entrance of the facility, and from then, he guided me from the choice of a vehicle all the way until the moment I drove the car off the lot. In addition, Mike Nelson helped with all things finance. I definitely recommend the Cityside dealership to anyone looking for a simple and great car buying experience. More

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Excellence buying experience I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Alread I went to Cityside because of the convenient location and met Tom DAlessandro outside the showroom. He was immediately friendly and helpful. Already the experience was much better than another dealer (different brand) that totally ignored me when I went into the showroom. I ended up bringing my husband back and he fell in love with a Legacy Premium. Tom was easy to work with, no high pressure. We felt totally comfortable with him. Tom knows the features of the vehicles - inside and out. The entire buying experience with Tom and Mike Nelson in Finance was much easier than expected. I highly recommend Tom and the Cityside dealership and would consider buying there again. More

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Felt like I made a friend After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. T After owning my Camry for 16 years, buying a new vehicle was a huge step. I researched for days and narrowed my choice down to a Forester Premium. Then I contacted dealerships by e-mail, trying to avoid the dreaded "car salesman" pitch and pressure. When I finally had to go in person, I chose Cityside for its convenience and friendly reputation. By luck I got Tom.... laid back, open and friendly, no hard sell.... a good listener who gave me exactly what I wanted. I will recommend Tom to all my friends. I look forward to my maintenance visits just so I can chat with Tom some more. More

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Best experience ever My husband and I just leased a car from Cityside Subaru and we are more than happy with the experience. We were referred to Mark Lidano from a friend My husband and I just leased a car from Cityside Subaru and we are more than happy with the experience. We were referred to Mark Lidano from a friend and it was truly the best experience we ever had. He was super professional and friendly and tried to make sure we understood every step along the way. We had some very specific requests and Mark helped us get everything ready and find a car. Even though it took about 4 weeks for them to find the car we wanted he updated us frequently and always let us know what was going on. We are very happy with the car we picked up yesterday and everything was hassle free. I can definitely recommend this dealership and especially Mark Lidano!!! More

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Very comfortable and friendly! Before Cityside, I visited about 3 other dealerships but I felt most comfortable with the staff and the atmosphere at Cityside Subaru. Tom was really Before Cityside, I visited about 3 other dealerships but I felt most comfortable with the staff and the atmosphere at Cityside Subaru. Tom was really great to work with and he made the experience of looking/buying a new car easy and relaxing. More

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Hated Acton but loved Belmont Had a horrible experience with Subaru of Acton so decided the give Belmont a try. They were friendly and very helpful. Not only were they very profess Had a horrible experience with Subaru of Acton so decided the give Belmont a try. They were friendly and very helpful. Not only were they very professional and honest, they apologized for my experience at Acton. Loved my experience there so I much a referred my coworker, Diogo, who is in the process of buying a car from you. More

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Above and beyond Amazing Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at Thank you Tom,Nate and Michael (and Patrick B!) This was my Best experience ever with making a decision on where to buy a car.Thanks to the staff at City side Subaru. From the mont I entered until I drove out with my New Car, the staff could not have been nicer. I must start with Tom D'Alessandro (WOW) he has to be the most pleasant sales person ever he took complete time with me,first explaining the engine and showing a few (very short tutorials) so I could understand the quality of my Legacy. When we went for a test drive, he was very calm and explain any details and options that the car had. Working with Tom was like being with a friend (this was day 1 of meeting him) THANK YOU TOM ! When it came to trading in my car, Tome introduced me to his manager Nate,again a pure pleasure. Nate was kind and very Generous with my trade in. Thanks Nate. Lastly, all my financing was done by Michael,fully explained everything before signing, he went trough it all again. I can't say enough about this Company. Most importantly Thank you Patrick B for sending me to City Side. I LOVE MY CAR ! More

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