Michael O'Brien | Page 6

Friendly, professional and knowledgeable sales person made the buying process pleasant. New facility is clean and good looking. made the buying process pleasant. New facility is clean and good looking. More

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The dealership was very clean and inviting. All staff I spoke to were helpful and friendly. All staff I spoke to were helpful and friendly. More

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No pressure, no gimmick dealership. Every employee we dealt with was professional and able to intelligently answer any question we had. Our salesman, Michael O’Brien, was great to work Every employee we dealt with was professional and able to intelligently answer any question we had. Our salesman, Michael O’Brien, was great to work with. He is very informed about Mazdas and answered all of our questions and didn’t pressure us at all. Everything was simplistic from the test drive to buying and signing paperwork. It was all streamlined without any fluff or pressure to buy additional stuff or something we were not interested in. I would highly recommend Byers Mazda More

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Michael O’Brien was extremely responsive to all of our questions and was very helpful. questions and was very helpful. More

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Informative, knowledgeable, and transparent staff. They were was very helpful during the car buying experience. I have and would continue to recommend Byers to friends. They were was very helpful during the car buying experience. I have and would continue to recommend Byers to friends. More

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As a first time car buyer, I could not have asked for a better experience at Buyers Mazda. Michael O'Brien was able to tell me what cars they had coming in (and give me a time frame of arrival) and what w better experience at Buyers Mazda. Michael O'Brien was able to tell me what cars they had coming in (and give me a time frame of arrival) and what would need to happen to "purchase" the car ahead of arrival. There was no pressure to purchase a higher trim or a different model, and he was able to provide all information to me same day (unlike other Mazda dealerships around Columbus). Once the car came in, he not only went over the paperwork with me, but took the time to show me the features of the car and help set everything up with Bluetooth and the Mazda App. Michael was very knowledgeable and made me feel comfortable throughout the whole process. On the financing side, Chuck was extremely knowledgeable and took the time to explain everything. One thing that I appreciated the most about Chuck was that he did not hassle or pressure me into getting an extra warranty or package. He made sure I understood everything I was signing and was patient when I was asking questions. Between the test drive, paperwork, and setting up my personal information in the car, I was out of there within an hour and a half. I would absolutely recommend Buyers Mazda to anyone looking for a car, they go above and beyond expectations and are truly there for the customer. More

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Salesman was very knowledgeable about the car and provided a great deal of information. Staff was helpful and respectful. When the car was delivered, it was provided to me in showroom condition. From provided a great deal of information. Staff was helpful and respectful. When the car was delivered, it was provided to me in showroom condition. From beginning to end, I felt like a valued customer. More

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Very good experience at Byers Mazda. I basically knew which car I wanted but was having trouble finding one because of supply shortages. Mike let me know what they had coming in, no hass I basically knew which car I wanted but was having trouble finding one because of supply shortages. Mike let me know what they had coming in, no hassles, no pressure. After it came in, just had to sign the paperwork and was done, not an hours long process as car buying can sometimes be. Very nice. More

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I were immediately greeted by Mr. Chuck Eberhart at the reception. He made sure that I felt comfortable at the dealership directed me at the waiting area where I will meet Mike O’Brie Chuck Eberhart at the reception. He made sure that I felt comfortable at the dealership directed me at the waiting area where I will meet Mike O’Brien. Mr. O’Brien took the time to show me around and was well trained at his job and this was evident as he guided me through the cars available there and he was focused on my interest and needs for a specific car. I must accept that this was certainly one of my best car purchasing experience from a long time especially right now at today’s market. The car salesman Mr. O’Brien was patient enough to not only educate me about the pros and cons of the car. He was also very helpful knowledgeable in answering every question I had. I am sure he went out of his way to deliver my car to my house. These days, car salesmen are merely concerned with making money but, a salesman like Mike O’Brien delivers on his promise of offering incredible service. I will definitely be coming back over the years and refer so many people to your dealership Byers Mazda because of Mike O’Brien; thanks to my pleasant experience! More

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Mike was very helpful and made the process simple and fun! Highly recommend both Mike and the rest of the Byers Mazda team!! fun! Highly recommend both Mike and the rest of the Byers Mazda team!! More

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