Michael O'Shea
Michael O'Shea at Steve Schmitt Kia
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Michael O'Shea | Page 3

General Sales Manager

Steve Schmitt Kia

11655 New Halls Ferry Road
Florissant, MO 63033

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4.9
30 Reviews

Dealership Experience

4 yrs

Industry Experience

20 yrs, 3 mos

Specialties & Trainings

KIA Certified

4.9

30 Reviews

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30 Reviews of Michael O'Shea

March 31, 2023

Dealership Rating
Employee Rating

Wonderful experience all around, leasing my vehicle was fast and simple and service goes above and beyond. More

by Keira Summers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2023

Steve Schmitt Kia responded

Keira, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 29, 2023

Dealership Rating
Employee Rating

By far one of the best experiences I’ve had at a car dealership! Everyone went out of their way to help me get in the car I wanted! Jenai Mickens was the best! 10/10 would recommend her and the entire d More

by ivoryannamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr , Jenai Mickens, Sarah Suschank

Mar 31, 2023

Steve Schmitt Kia responded

Thanks for your feedback on your recent visit to Steve Schmitt Kia. I'm glad to hear that Jenai was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 12, 2023

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Employee Rating

I first had to deal with service dept do to a nail being in my tire. They patched up tire after that everything was fine. I live in an area where they’re doing construction heavy so maybe a couple wks to mo More

by harrisbria12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Bullerdick, James Bertram Jr, Justin Coleman , Montrell (Trell) Scott

Feb 16, 2023

Steve Schmitt Kia responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 01, 2023

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Employee Rating

Very easy to work with. Helped with my car and showed me the ropes. Very friendly. More

by Embenv10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr , Nathan Wilson, Scott Seger

Feb 02, 2023

Steve Schmitt Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Steve Schmitt Kia!

February 01, 2023

Dealership Rating
Employee Rating

This dealership helped me find a great vehicle for a decent price and helped me through the process to purchase it. Even when we ran into some roadblocks they worked to help me over come them. Great job More

by jharris30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr , Montrell (Trell) Scott

Feb 02, 2023

Steve Schmitt Kia responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Steve Schmitt Kia!

January 31, 2023

Dealership Rating
Employee Rating

After they sale you a car you’re a second rate citizen. They treat you like you’re nothing. The customer service is poor after you buy the car More

by Awhitejr2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Bertram Jr, Justin Coleman, John Wood , Jenai Mickens

Feb 03, 2023

Steve Schmitt Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 31, 2023

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Employee Rating

All the help we needed. Knowledgeable and friendly from Chad to the finance Manager. Very good experience. Thank you! More

by KARYNTHOM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr, Chad Mayer

Jan 31, 2023

Steve Schmitt Kia responded

Karyn, Thank you for taking the time to share your thoughts on working with Chad and our team. We're glad to hear we delivered such a great experience!

January 21, 2023

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Employee Rating

Fast and friendly service. They go above and beyond every visit. Whether it’s sales or service they will take great care of you. More

by JOSEPH.BEWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2023

Steve Schmitt Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Joseph, and look forward to your next visit.

January 21, 2023

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Employee Rating

Service Department has always taken great care of me and my vehicles! Helpful and kind employees. More

by sarah.sush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2023

Steve Schmitt Kia responded

We are so glad that we had the opportunity to work with you, Sarah, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 20, 2023

Dealership Rating
Employee Rating

Very helpful and friendly people. Came to look at one car but it definitely wasn’t for me and left with a much better car without that much more. Love my new used Kia. More

by cgrider11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick , Chad my salesman

Jan 22, 2023

Steve Schmitt Kia responded

Thanks for sharing your thoughts about your experience with Steve Schmitt Kia. We appreciate your business and hope to see you again soon!

Jan 22, 2023

cgrider11 responded

cgrider11@gmail.com Thank you.

3

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