Michael Pace | Page 45

Thrilled with new car! I love my new Tuscon! Although I came in initially for a service call, I was very pleased to leave with a new car that met all my needs. I wasn't pre I love my new Tuscon! Although I came in initially for a service call, I was very pleased to leave with a new car that met all my needs. I wasn't pressured into buying , and enjoyed the sale experience. Brant was a great sales associate who listened to what I wanted. Billy was a great GM who made it happen. Mike explained all the paperwork I had to sign in a respectful manner. More

by SUSAN 125 Verified Customer Verified Customer

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Great employees and very helpful I took my 2014 Sante Fe in for service and ended up trading it in on a 2018 Tucson and the salesman was very helpful I took my 2014 Sante Fe in for service and ended up trading it in on a 2018 Tucson and the salesman was very helpful More

by GO49ERS527 Verified Customer Verified Customer

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Very dis-satisfied My airbag error light came on after hearing a crunching sound in my steering wheel while driving to work on friday morning causing nothing to work on My airbag error light came on after hearing a crunching sound in my steering wheel while driving to work on friday morning causing nothing to work on my steering wheel including HORN, and all of the bittons for bluetooth, mileage, cruise, etc... Fernando told me its not covered under the warranty i have and not under my global extended warranty and not covered by VW and to get it fixed i pay $290 for parts and min of $200 in labor. She gave me Volks Wagon corporate ph# WHICH ISNT CORPORATE it is VW credit, I dont have a loan with Volks Wagon. I waited All day to hear from her, I called and disnt get a return call, until i had to call back again when leaving work, she charged my credit card $108 and sent me on my way to deal with Vols Wagon vs Global warranty on my own. Customer Service was awful, Im extremely frustrated. I dont even know if it is safe to drive like this, a car swerved at ua on the highway and almost hit us and the horn didnt work to alert him!!! Very unhappy. My fiance called Michael Pace, who sold us the extended warranty that evening who hasnt returned our phone call yet but said he will try to get to the bottom of this and work something out and get back to us. Completely annoyed right now. More

by LBODNAR703 Verified Customer Verified Customer

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Quick,efficient, through. Work done in a timely manner. All work was explained. Staff always friendly great snacks. Always asked about discounts coupons.. work was completed ea Work done in a timely manner. All work was explained. Staff always friendly great snacks. Always asked about discounts coupons.. work was completed early, as promised. More

by ORIEN_HODGE Verified Customer Verified Customer

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They used an aftermarket parts to fix my car They use bait and switch when making the deal,offering you something which you pay for. I was told the car would be cleaned when it came in for servic They use bait and switch when making the deal,offering you something which you pay for. I was told the car would be cleaned when it came in for service which it never was cleaned. It was missing an antenna and was still missing when they told me car was done. They did put it one when I made them aware of it More

by Otter Verified Customer Verified Customer

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Great Fine services. Caring, willing to work with you with any suggestions or questions. All in a timely manner. Go out of their way to be of help. Fine services. Caring, willing to work with you with any suggestions or questions. All in a timely manner. Go out of their way to be of help. More

by GRGR0302 Verified Customer Verified Customer

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Unhappy Customer I went to Dickson City Hyundai to buy a new car. I was there for 4 hours on two separate occasions. There was constant changing of prices. The manager I went to Dickson City Hyundai to buy a new car. I was there for 4 hours on two separate occasions. There was constant changing of prices. The manager is rude and wouldn’t answer questions honestly. Bait and switch between phone calls and in person. Terrible customer service. The seller lied about it being her first sale. Mike Pace was actually pretty good to work with. More

by Marywood06 Verified Customer Verified Customer

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Absolutely the BEST Joe listened to not only what we said, but he also watched our faces and body language to truly know what vehicle fit our wants and needs! This is our Joe listened to not only what we said, but he also watched our faces and body language to truly know what vehicle fit our wants and needs! This is our very 1st BRAND NEW vehicle and we couldn't be more excited to know that we are backed with such an awesome guarantee. Even the final sales portion of signing all the dotted lines was pleasant with Mr. Pace! This will be the vehicle that my wife and I bring our brand new baby girl home in! Thank you Joe & Michael for getting us in a beautiful 2018 Hyundai Tuscan! Friends for Life! More

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Willing and eager to help in any way It was my first new car and wasn’t sure what I was gonna do My salesman really help me get through this process. Very happy with my choice It was my first new car and wasn’t sure what I was gonna do My salesman really help me get through this process. Very happy with my choice More

by DIANE.COSTELLO Verified Customer Verified Customer

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Great Explained everything we asked and then some .Dan helped us he was fantastic. The only thing I was disappointed in was the inside was not really clean Explained everything we asked and then some .Dan helped us he was fantastic. The only thing I was disappointed in was the inside was not really clean More

by GGD1129 Verified Customer Verified Customer

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