Michael Pace | Page 6

Kyle was knowledgeable,courteous,and accommodating. The delivery of our car to our home was much appreciated due to my husband not feeling well. Thanks,Kyle The delivery of our car to our home was much appreciated due to my husband not feeling well. Thanks,Kyle More

by MARTIN_66VETTE Verified Customer Verified Customer

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I really enjoyed our interaction with the staff. All our questions were answered and we were very pleased All our questions were answered and we were very pleased More

by KMISTICAL Verified Customer Verified Customer

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Greg was a fantastic sales rep. .very knowledgeable and helpful..i felt reaaxed and at ease .very knowledgeable and helpful..i felt reaaxed and at ease More

by MCNAMARAJOHN33 Verified Customer Verified Customer

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Dickson City Hyundia came to the "table" ready and able to deal with me. That's very refreshing. Open and honest to deal with me. That's very refreshing. Open and honest More

by Otis Verified Customer Verified Customer

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Great and fabulous people. Greg has been my sales person for over 8 years. Love doing business with him. Greg has been my sales person for over 8 years. Love doing business with him. More

by JOYCEOCASIO Verified Customer Verified Customer

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It was my extreme pleasure dealing with a group of highly professional individuals. Ray and Jordan treated me the upmost respect professional individuals. Ray and Jordan treated me the upmost respect More

by OITSKELHART Verified Customer Verified Customer

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I love dealing with the dealership I have bought 4 cars from there since 2007 and my girlfriend just bought I referred her to your dealership. I thank you for great service and fair pricing. from there since 2007 and my girlfriend just bought I referred her to your dealership. I thank you for great service and fair pricing. More

by TBROWN1130 Verified Customer Verified Customer

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Great service and super helpful. They are super friendly and care about making sure you get a great deal. They are super friendly and care about making sure you get a great deal. More

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We have been getting our vehicles at your place for a long time. I think this was the 6th or 7th. We were trading in a 2018 Sonata with under 34k on it. The first thing my wife said was she wanted a leat long time. I think this was the 6th or 7th. We were trading in a 2018 Sonata with under 34k on it. The first thing my wife said was she wanted a leather interior because the seats get too dirty and black exterior. We went on a test drive of what we knew was not the exact model but were told it was almost the same. We negotiated the sale of our car back to you and the price of the new one, which had to be ordered. We were not too happy with the amount we had to pay to lease the new car at all. Especially with the amount of equity we had in the 18 but we kind of chalked it up to the increased cost of everything else these days and we’re told this was the model we had to get to have leather. When the car was delivered and we were brought out to it and the first words out of my wife’s mouth were “the interior is not leather, and even worse, it is an off white”. We said this is not the model we talked about, it is at least a step or 2 down. There was absolutely no question we were disappointed and not happy with the car but were told this was the model we were talking about the whole time. I don’t see how that could be true since it didn’t have the one thing she asked for. As a matter of fact the interior color was never even discussed during the entire process. The reason we never mentioned it was because we were expecting leather not fabric. If the salesperson knew it was fabric why wouldn’t the subject of interior color be discussed? Anyway, we were told flat out that we were wrong and this was the car. I think if you look at what we traded and what we paid you will see why we thought we were, at least, getting the model with leather interior. We are too busy to argue about a car, especially after talking about it for so long so we just took it and left. There could have been no doubt that she was unhappy with the car when she drove away but I guess it was more important to make the sale than keep the customer. I was in sales and sales management my entire life and I don’t ever remember letting a customer walk away unhappy. We are much too busy and it is only a lease so we will deal with it and “just buy slipcovers” as we were recommended when we complained. However, you can be certain we will not be getting our cars there any longer. There are way too many dealers out there that will be happy to take our money and not let us leave unhappy with the way we were treated. More

by JULIE3267 Verified Customer Verified Customer

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I would like to ty Jordan and team for getting me in a car. It has been a long month. car. It has been a long month. More

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