Michael Park | Page 6

Buying this Tundra was the easiest and smoothest experience I have ever had with a car purchase. I found the Tundra by using the search tool on the website then made an appointment. Jim had the truc experience I have ever had with a car purchase. I found the Tundra by using the search tool on the website then made an appointment. Jim had the truck waiting for me when I got there took it for a ride and quickly worked a deal. The next day all the paperwork was in order and I was out the door with my new Tundra More

by STEPHENJAKUBIK Verified Customer Verified Customer

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Fast Response, No BS, from the start to finish said what they were going to do and came through. Very helpful and refreshing during these stressful times they were going to do and came through. Very helpful and refreshing during these stressful times More

by CHEFMRM Verified Customer Verified Customer

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Awesome, the entire sales and service staff took great care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack More

by Matthew Verified Customer Verified Customer

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Miriam is an exceptional human being and sales person. I can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and make sure we leave happy. More

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Great sales great service will never go any where else as long as I need a car or service for a car. So happy with them long as I need a car or service for a car. So happy with them More

by Perez145 Verified Customer Verified Customer

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Excellent customer experience for 2020 highlander Internet pro, Jay Rim worked up prices for my tradein and for my new car over the phone. That is priceless is todays covid world. They located the per Internet pro, Jay Rim worked up prices for my tradein and for my new car over the phone. That is priceless is todays covid world. They located the perfect Highlander XLE, optioned as I requested, within days and even worked up a great financing rate. Kudos to this ownership too for the friendliness, professionalism and honesty of all the employees I encountered. Not all Toyota dealerships are the same, thats for sure!! More

by Supra97 Verified Customer Verified Customer

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As always great service. Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service m Great car buying experience, no hassles . They delivered the deal they promised, which is great. The service department is exceptional. They service my personal car and we send them work from my business. I've sent a hand full of people in the last year to buy cars from Toyota of Hackensack. They all had the same great experience More

by INFO78 Verified Customer Verified Customer

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Refuse to talk to customers. I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My I wish I could leave no stars. Let me start of with this. I purchased my vehicle almost 2 months ago. My previous loan still has not been paid off. My credit has been hit for a late payment already and now my bank is calling me saying they're going to repo a car that I already traded in. I called my new Lien holder to find out if they sent the pay off. They informed me they already sent a check to Toyota of Hackensack. When I call my old Lien Holder, they inform me that Toyota never called them to get a 10 day payoff. So now they're just taking money. Also, when I try to call to get any information, the salesmen "Johnathan" rejects my calls and tells me to talk to management, that it's not his problem. When I try to call management, they reject my call and send me straight to voicemail. My new Lien holder, old Lien holder and myself have been calling them everyday and leaving them voicemails and emails and they have still yet to reply to any of them. We call them everyday, so there's no reason someone can't answer the phone, from 3 different callers. At purchase I did tell them I had the title to the vehicle but after I let them know that I couldn't find it and I was informed by the salesperson, Johnathan, that they would help cover it for me. I reached out to them a few days after asking for an update. No answer. Then I hear from them after my credit is hit for a late payment that they aren't going to help me. I told them that if they would have told me that from the beginning I would have covered it, not til a few weeks after when my credit was affected. Also on the day I went to purchase the vehicle, I had an appointment for 1pm. Everything was done online and was completed already. I only had to come in to sign paperwork. How was I the very last person, at 7pm, to leave. Note, I live over 2 hours away so it was a travel to get there. I saw people come in after me, test drive, purchase, and leave before me. Also Also, mask were still required at the time of purchase and they had their sales team, and management all walking around without masks on. I work in the automotive field myself and I would never treat a customer like this. Let alone leaving them in the dark for almost 2 months. I should have read the reviews before purchasing because I would have seen the non stop flow of 1 star reviews coming in, that should have been a red flag itself. More

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Is unfear I pay full price/ interest for Toyota Rava 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit th 2020 on December 28 2019 three months late Toyota of Hackensack had a special with 0 interest, I was try for different way to get the same benefit they didn’t do anything. Bad service foe the person who sole the card, she only ant to sale, them she More

by ACHE380 Verified Customer Verified Customer

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Consistently a very positive experience My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions My recent service on July 2 was once again a very positive and seamless experience, from start to finish, including much-appreciated virus precautions during my drop-off and pick-up. These consistent results will keep this dealership top-of-mind for me when it is time to trade to another vehicle. I will gladly recommend this dealership to friends and family. More

by PAZZ Verified Customer Verified Customer

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