Michael Pinto | Page 4

Easy, No Pressure Experience My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salespers My daughter brought me to try out new Mazdas. She and her husband have purchased three vehicles here and really liked the dealership and the salesperson they had gone through. I tried out a couple of vehicles on President's Day and thought about whether I actually needed a new car, as my current car (7 years old) was doing well. The more I thought about it, the closer it got to new car time. I called and made an appointment with Mark. He is very knowledgeable and patient. I tried out three cars with different trim levels. He was very forthcoming about the benefits of the different trim levels. There was no pressure to add on. In fact, Mazda trim levels start out with a lot and then just get fancier. I opted for a Mazda 6 with more bells and whistles than I normally get. Mark spent lots of time going over the features of the car and use of the various systems. I left the dealership feeling that I could manage the car. The Service Manager, Rob, came over to talk with me as well, about the maintenance. It certainly feels as though they all work as a team and try to be sure the customer gets what is needed. More

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Excellent service, no pressure sales! Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Su Excellent service, take great care in explaining all details of a vehicle from performance to sales! I would strongly recommend North End Mazda and Subaru since I have owned both! More

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New Car with a Smile My car was having trouble just before the holidays and Mark and his crew were able to get me in a loaner to make it home for Thanksgiving. That Friday My car was having trouble just before the holidays and Mark and his crew were able to get me in a loaner to make it home for Thanksgiving. That Friday they were in contact to with me to let me know they were doing all they can to get me in a new car, as I requested. Mark Atkinson did a great job of checking in to see what I was looking for in a new car and delivered. The process was easy and they walked me through every step, which was very helpful. This was a friendly welcoming environment and I would recommend a friend there anytime. Also, Greg was helpful in explaining the features the car had to offer. I'm sure I wouldn't have figured it all out without his tutorial. I drove away as a happy customer. Thank You Joe... More

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Honest, courteous and responsive I usually don't give 5 star ratings to anyone but this dealership deserves it. I had a horrible experience at another dealership and when I called, M I usually don't give 5 star ratings to anyone but this dealership deserves it. I had a horrible experience at another dealership and when I called, Mike Pinto (he actually answered his phone) and I explained my problem, he was kind, patient and understanding. He not only made my transaction smooth he insured the salesman I would work with would be a perfect fit for me, and he was. Mark Atkinson, was extremely knowledgeable and patient with all my questions, (and he actually answered his phone as well). Mark took great care and time going over every feature of my new vehicle. He made sure I understood each new feature. He was sure to remind me to call, text or email him anytime with any questions I might have. My transaction took less than two days and the finance paperwork with Matt Gledhill was smooth with no pressure sales tactics like some dealerships. I am recommending this dealership to all my family and friends and anyone looking to purchase a Mazda. I look forward to servicing my Mazda with North End Mazda for the life of my vehicle because of this Team. Thank you so much! Gloria from Holden MA More

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Car Buying Made Easy!! Best car buying experience I have ever had!! Mark Atkinson was my salesperson. He was extremely knowledgeable, patient, kind, and realistic. He kept m Best car buying experience I have ever had!! Mark Atkinson was my salesperson. He was extremely knowledgeable, patient, kind, and realistic. He kept me well informed throughout the whole process start to finish, and was very accessible for any questions I had. I came from Rhode Island to purchase my new Mazda CX-5 at North End Mazda on a referral from a friend and I wasn't disappointed! It was well worth the travel to buy a car from a dealership I can trust with superb customer service. I have a feeling I will be a life long customer! I would also like to recognize Jesse, Jason and Matt for exceptional customer service. A special shout out goes to Mike for answering my many, many questions and guiding me through the complexities of an out of state purchase. Each one had a part in making my experience so enjoyable, it truly felt like I was buying my new car from a big happy family!!! More

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Mike was AWESOME! Mike at North End went above and beyond to get me financed at a price I could afford. His hard work was greatly appreciated and has allowed me to keep Mike at North End went above and beyond to get me financed at a price I could afford. His hard work was greatly appreciated and has allowed me to keep my Mazda CX9, which I LOVE! I CANNOT thank him enough for doing what I thought would be impossible. Go see Mike, you will not be disappointed! More

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Great experience far exceeding expectations Jeremy was an absolute pleasure to work with in finding the car that fit my needs. Easy-going ,patient with explanation of technology important for se Jeremy was an absolute pleasure to work with in finding the car that fit my needs. Easy-going ,patient with explanation of technology important for seniors adapting to new touch screens. Recommend highly More

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Great Experience! I called late on Tuesday Evening to ask for information- Mark Atkinson was very helpful. I arrived the next day to check out a hard to find verhicle. I called late on Tuesday Evening to ask for information- Mark Atkinson was very helpful. I arrived the next day to check out a hard to find verhicle. They were waiting for me- greeted me and my husband .We were on our way to a test drive within 5 minutes. They provided the best pricing and financing with no games or gimicks. Jeremy Whitman & Michale Pinto also added to making financing & waiting for the paperwork go smoothly. This was the first time I left a car purchase and felt the car purchasing experience did not undermine the new car excitement. I am Very happy all around and would reccommnd this delaership to my friends- I arrived at 9:15 and was out the door with my new car- completely financed,cleaned and ready to go by noon! More

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EXCELLENT SERVICE! PROUD OWNER OF A MAZDA CX3 GT THANKS TO THE PATIENCE AND GUIDANCE OF NORTH END MAZDA! AS A FIRST TIME CAR BUYER IT WAS A PLEASURE WORKING WITH JEREMY, PROUD OWNER OF A MAZDA CX3 GT THANKS TO THE PATIENCE AND GUIDANCE OF NORTH END MAZDA! AS A FIRST TIME CAR BUYER IT WAS A PLEASURE WORKING WITH JEREMY, ROB, AND MIKE. THEIR PATIENCE AND GUIDANCE IS FOREVER APPRECIATED AND I AM THANKFUL TO HAVE THEM FOR ALL OF MY VEHICLE NEEDS. More

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Love them I have leased four cars from this dealership. They always go above and beyond to make thing go smoothly. They have never once tried to talk me into or I have leased four cars from this dealership. They always go above and beyond to make thing go smoothly. They have never once tried to talk me into or out of the lease I want, and have worked hard to get the price I'm comfortable with More

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