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Michael Ramos
Michael Ramos at Walter's Mercedes-Benz of Riverside

Michael Ramos

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
133 Reviews
5.0

133 Reviews

Write a Review

133 Reviews of Michael Ramos

April 29, 2025

Dealership Rating
Employee Rating

I’ve come to Walter’s for all of my servicing needs in California. I’ve had great assistance from many of the service representatives. More

by Robin16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

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Apr 30, 2025

Walter's Mercedes-Benz of Riverside responded

Robin, We are grateful for you leaving us this stunning review! We are pleased to know that our team was a great assistance to you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 16, 2025

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Employee Rating

Service was great , my advisor Michael Ramos was very professional and communicated very well from begging to the end of service More

by Rim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2025

Walter's Mercedes-Benz of Riverside responded

Rim, We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very professional and communicated very well with you from beginning to end of service. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

April 03, 2025

Dealership Rating
Employee Rating

It was a pleasure stopping by to get my vehicle maintenance done at this dealership More

by vgonzalezsse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Sandefur

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Apr 04, 2025

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this amazing review! We are happy to know that our team made your visit a pleasure. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 23, 2025

Dealership Rating
Employee Rating

Michael Ramos is always very professional always goes above and beyond outstanding care. My service was completed in time, kept me informed what was going on with my car. More

by Alarcon, Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Walter's Mercedes-Benz of Riverside responded

Alarcon, Sylvia, We appreciate you for leaving Michael this spectacular review! We are delighted to know that he was very professional, took outstanding care of you and kept you informed what was going on with your car as always. We look forward to continue serving you in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 13, 2025

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Employee Rating

Set up a Saturday appointment via the website on Friday night due to an urgent issue. Michael Ramos was the Service Advisor and he was very welcoming and processed the paperwork quickly so the techs could More

by Lawrenceclemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Mercedes-Benz of Riverside and we are glad that Michael's efforts met your satisfaction! We are thrilled to know that he was very welcoming and processed the paperwork quickly for you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

February 12, 2025

Dealership Rating
Employee Rating

Thank you Michael Ramos! You were very accommodating, the customer service and professionalism was on point. More

by bonniesissoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Walter's Mercedes-Benz of Riverside responded

Bonnie, We are grateful for you leaving Michael this stunning review! We are pleased to know that he was very accommodating and his professionalism was on point. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 31, 2025

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Employee Rating

I recently had the pleasure of working with Michael Ramose at Walter's Mercedes-Benz of Riverside . His professionalism and knowledge about the vehicles were impressive he took the time to listen to my More

by shazianadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 31, 2025

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving Michael this extraordinary review and recommendation! We are pleased to know that he was professional, knowledgeable and took the time to listen to your needs. We hope to serve you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 29, 2025

Dealership Rating
Employee Rating

Kelly Sandefur is The best! ! She listens to you and makes sure all of you vehicle issues are addressed !💕💕 More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez, JR Rodriguez, Eddy Elsayed, Joseph Loera, Kelly Sandefur, Erwin Artacho, Ross Geiger, Travis Rhodes , Jonathan Hasshaw

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Jan 30, 2025

Walter's Mercedes-Benz of Riverside responded

Taylor, We appreciate you for leaving Kelly this stellar review! We are delighted to know that she listened to you, made sure all of your vehicle issues were addressed and is the best. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 24, 2024

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Employee Rating

Walter’s MB , is awesome! The facility is very clean and staff is so accommodating ! More

by acheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Usary, Travis Rhodes, Stephen Garlatta , Anna from Courtesy Rental Desk

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Dec 27, 2024

Walter's Mercedes-Benz of Riverside responded

Providing exemplary service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were so accommodating. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 17, 2024

Dealership Rating
Employee Rating

Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to More

by leticiahall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 18, 2024

Walter's Mercedes-Benz of Riverside responded

Leticia, Providing impeccable service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very friendly, helpful, honest and went above and beyond to help/advise you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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