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Michael Rodriguez

Overview Reviews (56) Inventory (281)

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Michael Rodriguez

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0

56 Reviews

Overview Reviews (56) Inventory (281)

Dealership Experience

2 yrs, 7 mos

Industry Experience

1 yr, 11 mos

5.0

56 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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56 Reviews of Michael Rodriguez

July 07, 2025

Dealership Rating

Employee Rating

Michael helped me extremely professionally and quickly with setting up my FordPass on a used vehicle. He was very knowledgeable on what to do and fixed the original issue very quickly. He also gave insigh with setting up my FordPass on a used vehicle. He was very knowledgeable on what to do and fixed the original issue very quickly. He also gave insight on my vehicle as it was my first time owning one and he had owned a previous version of the car. More

by jjk21.kurian

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Jul 07, 2025 -

Arlington Heights Ford responded

We're glad our team could assist you with setting up your FordPass. It's great to hear we could provide helpful insights, especially as a first-time owner. Enjoy your experience with the vehicle from Arlington Heights Ford.

December 28, 2023

Dealership Rating

Employee Rating

Arlington Heights Ford takes care of the customer. I am very satisfied with the promptness and courtesy extended. I am very satisfied with the promptness and courtesy extended. More

by 19davida68

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese , John Rodriguez

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Jan 03, 2024 -

Arlington Heights Ford responded

We are so glad we could take care of all of your needs at Arlington Heights Ford. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Arlington Heights Ford Team

December 23, 2023

Dealership Rating

Employee Rating

The service was great. Lonnie was awesome and helped me to buy a car while I was out of town. I went to dealership, signed paperwork and now I can enjoy my new car. Thank y Lonnie was awesome and helped me to buy a car while I was out of town. I went to dealership, signed paperwork and now I can enjoy my new car. Thank you! More

by Ooldinc

Recommend Dealer

Yes

Other Employees Tagged: Cassie Smith, Lonnie Catanese, Jose Gutierrez, Teddy Dziedzic , Israel Gonzalez, Ben McCarty

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Dec 28, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Ooldinc! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

December 21, 2023

Dealership Rating

Employee Rating

From start to finish, John, to Tim, to Mike, it was an easy process. Tim was persistent in helping our family find the vehicle we needed. If you’re looking for a new Ford, I highly recommend John and hi easy process. Tim was persistent in helping our family find the vehicle we needed. If you’re looking for a new Ford, I highly recommend John and his team at Arlington Heights Ford. Top notch from start to finish! More

by MR21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr. , Tim Uphoff

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Dec 27, 2023 -

Arlington Heights Ford responded

Thank you for taking the time to review Arlington Heights Ford. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

December 21, 2023

Dealership Rating

Employee Rating

The dealership was very supportive to let my friend and I find the best deal we can get! find the best deal we can get! More

by acruze0301

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Herkert, Tim Uphoff

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Dec 27, 2023 -

Arlington Heights Ford responded

First and foremost thank you so much for leaving this fantastic review! At Arlington Heights Ford, our team will do whatever it takes to make sure our guests get the best deal. Sincerely, The Arlington Heights Ford Team

December 20, 2023

Dealership Rating

Employee Rating

Great service from the agents car was in excellent condition. Nice friendly lobby to go over finances in. condition. Nice friendly lobby to go over finances in. More

by Dvdolezal

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese , Marco Gibson, Israel Gonzalez, John Rodriguez

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Dec 22, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

December 16, 2023

Dealership Rating

Employee Rating

Lonnie Catanese was a wonderful salesman. Very helpful and welcoming. Also very accommodating to and issue that could have come up. Very helpful and welcoming. Also very accommodating to and issue that could have come up. More

by Aillenberg

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Joe Baez , Ben McCarty

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Dec 19, 2023 -

Arlington Heights Ford responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Lonnie is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Ford Team

December 16, 2023

Dealership Rating

Employee Rating

Pleasant experience. Highly recommended. Would buy here again. Michael did a great job. Everyone was helpful and answered my questions. Highly recommended. Would buy here again. Michael did a great job. Everyone was helpful and answered my questions. More

by Cc

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez , Israel Gonzalez

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Dec 19, 2023 -

Arlington Heights Ford responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Arlington Heights Ford Team

December 15, 2023

Dealership Rating

Employee Rating

Michael and Mike were very helpful and transparent! They made the process easy and fast! They made the process easy and fast! More

by rachelkielb40

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese , Israel Gonzalez, Michael Herkert, John Rodriguez

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Dec 18, 2023 -

Arlington Heights Ford responded

Congratulations on your new purchase, Rachel! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear Mike and Michael were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Arlington Heights Ford Team

December 13, 2023

Dealership Rating

Employee Rating

Lonnie Catanese made the entire process perfect from start to finish. Great vehicle at a great price! start to finish. Great vehicle at a great price! More

by Sam Resch

Recommend Dealer

Yes

Other Employees Tagged: Lonnie Catanese, Lou Alfano, Teddy Dziedzic , Mark Horcher

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