Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Michael Sensmeyer

Overview Reviews (226) Inventory (387)

Contact Me

View All Employees

< View All Employees

Michael Sensmeyer

Refer Me

Michael Sensmeyer | Page 2

Service Advisor

Sunset Ford

11700 Gravois Rd
St. Louis, MO 63127

Contact Me

4.8

226 Reviews

Overview Reviews (226) Inventory (387)

4.8

226 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Michael Sensmeyer

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

226 Reviews of Michael Sensmeyer

July 15, 2023

Dealership Rating

Employee Rating

No problems did the work on 2 recall notices. Courtesy driver was grear as was the service advisor Courtesy driver was grear as was the service advisor More

by Happy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Leah Hummell , Sarah Dallas and think Joe the courtesy car driver

Helpful 0

Report | Print

Jul 17, 2023 -

Sunset Ford responded

Thank you for the wonderful review! Our team is here for any future needs, and we hope to see you again!

July 07, 2023

Dealership Rating

Employee Rating

I had made an appointment two weeks before. I had AAA deliver the truck and found out that someone did not write the appointment in the computer. I was told there would be a two week wai I had AAA deliver the truck and found out that someone did not write the appointment in the computer. I was told there would be a two week wait. It was ridiculous. Once they worked on the truck. All went wonderful More

by Big red

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jul 07, 2023 -

Sunset Ford responded

Clearly a step was missed and commitments were not properly communicated among staff members. I apologize for your experience. I'd like to get more details regarding your service visit. Please email me at: dschwartz@sunsetford.com or call on my direct line at: 314-467-1208. Thank you. -Danny Schwartz, Service Manager, Sunset Ford

June 26, 2023

Dealership Rating

Employee Rating

Dealing with Mike Sensemeir was a pure joy! Very knowledgeable and great person! Work was fast and very pleased with the work. Very knowledgeable and great person! Work was fast and very pleased with the work. More

by Donald Neu

Verified Customer

Service Price Transparency

Recommend Dealer

Yes

Helpful 0

Report | Print

Jun 27, 2023 -

Sunset Ford responded

Thank you so much for taking the time to share this with us! Our team appreciates your business, and we will see you next time!

June 10, 2023

Dealership Rating

Employee Rating

Friendly, helpful staff. Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommen Very clean center. Nice waiting area. It is great shuttle is offered & scheduled if needed. I was even given a ticket for a car wash. Highly recommend Sunset for service!! More

by Litachambers4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis

Helpful 0

Report | Print

Jun 12, 2023 -

Sunset Ford responded

Thank you so much for the outstanding review and your recommendation! Our team is here for any future needs, and we look forward to your next visit!

June 06, 2023

Dealership Rating

Employee Rating

Appointment proceeded as planned. The service writer was very thorough and friendly. The vehicle was serviced and returned on time. The service writer was very thorough and friendly. The vehicle was serviced and returned on time. More

by crryan1979

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis

Helpful 0

Report | Print

Jun 07, 2023 -

Sunset Ford responded

We appreciate the great review and your business! Our team hopes to have the chance to work with you again, and we are here for any future needs!

May 30, 2023

Dealership Rating

Employee Rating

I love Sunset Ford because it is close to where I live and the Service folks, especially Mike are great! and the Service folks, especially Mike are great! More

by JANOK9024

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 31, 2023 -

Sunset Ford responded

We appreciate your review and business. Our team is here for any future needs. Thank you for choosing Sunset Ford!

May 20, 2023

Dealership Rating

Employee Rating

Mike S was very good. Repair took too long just to get in the bay. Repair took too long just to get in the bay. More

by Michael.Vancil53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 22, 2023 -

Sunset Ford responded

Thank you for taking the time to provide feedback on your experience. We truly appreciate your business, and we hope to have the chance to earn it again in the future!

May 20, 2023

Dealership Rating

Employee Rating

Great staff in the service department. Very friendly and accommodating. Always a good experience at sunset ford!! Very friendly and accommodating. Always a good experience at sunset ford!! More

by GRACELOVESYOU212

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Mathis, Leah Hummell , Morgan Boyd-Keys, Kaitlyn Eisenhardt , Jon Fletcher, Danielle Jansen, Grace Kettler

Helpful 0

Report | Print

May 22, 2023 -

Sunset Ford responded

We truly appreciate the great review! Our team enjoyed working with you, and we'll see you next time!

May 18, 2023

Dealership Rating

Employee Rating

Great job, on time, friendly, advise, etc. Will contact me to fix sun roof. Play dash is neat. 🙂 Will contact me to fix sun roof. Play dash is neat. 🙂 More

by leomcb

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

May 19, 2023 -

Sunset Ford responded

We appreciate the outstanding review and your business. Our team is here for any future needs. Come on back and see us!

April 26, 2023

Dealership Rating

Employee Rating

This dealer has always given us good service. We have a 2011 and 2017 Ford automobile. They have serviced out warranty and large repairs. Always done accurately and quickly. We have a 2011 and 2017 Ford automobile. They have serviced out warranty and large repairs. Always done accurately and quickly. More

by TNUETZEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 27, 2023 -

Sunset Ford responded

Thank you so much for the great review and your business. Our team truly enjoys working with you, and we look forward to your next visit!

Dealership Inventory (387 Vehicles)

2020 Subaru Forester | used

$19,995

2020 Subaru Forester

used

Crimson Red Pearl exterior

CVT

All-wheel Drive

$19,995

View Vehicle Details

View Details

2021 Ford F-150 | used

Not Priced

2021 Ford F-150

used

Agate Black Metallic exterior

Automatic

Four-wheel Drive

Not Priced

View Vehicle Details

View Details

2024 Ford F-350 | new

$96,185

2024 Ford F-350

new

Star White exterior

Automatic

Four-wheel Drive

$96,185

View Vehicle Details

View Details

2020 Ford Explorer | used

$29,995

2020 Ford Explorer

used

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$29,995

View Vehicle Details

View Details

2022 Jeep Grand Cherokee WK | used

$32,995

2022 Jeep Grand Cherokee WK

used

Diamond Black exterior

Automatic

Four-wheel Drive

$32,995

View Vehicle Details

View Details

2024 Ford F-350 | new

$89,685

2024 Ford F-350

new

Star White exterior

Automatic

Four-wheel Drive

$89,685

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.