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Michael Sherota
Michael Sherota at Grieco Chevrolet of Fort Lauderdale
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Michael Sherota | Page 2

Service Advisor

Grieco Chevrolet of Fort Lauderdale

1300 North Federal Highway
Ft. Lauderdale, FL 33304

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3.8
437 Reviews
3.8

437 Reviews

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437 Reviews of Michael Sherota

November 20, 2021

Dealership Rating
Employee Rating

Great customer service at sale and finance departments will recommend to friends and families for future purchases More

by Tonnukhanh2
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind

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Nov 22, 2021

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your 5-star rating! Let us know if you need anything else.

November 17, 2021

Dealership Rating
Employee Rating

It was my first time there with my mom the service were very excellent and we left there happy More

by KATHY06TT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind , Ron Schey

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Nov 18, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We appreciate you.

November 11, 2021

Dealership Rating
Employee Rating

Very efficient. Not crowded. Would have been a 5 But they forgot to fill my windshield fluid. But great overall. More

by S.MARYKAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Nov 12, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating! We appreciate your great rating!

November 10, 2021

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Employee Rating

I’ve received all attentions and the staff has gone beyond my expectations done done. More

by burgosmath2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind , Ron Schey

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Nov 11, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for sharing your experience with our staff. We are glad they could exceed your expectations.

November 10, 2021

Dealership Rating
Employee Rating

Awesome and easy process. We are very happy that we decided to purchase at Grieco More

by mcpee1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind , Ron Schey

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Nov 10, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are elated to hear that! Please let us know if you need any further assistance.

November 10, 2021

Dealership Rating
Employee Rating

After my third deal we almost got it right but hay it's a business and your here to make money not friends and I understand completely More

by Mobleyexzaven
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind , Ron Schey

Helpful
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Nov 10, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com directly.

November 08, 2021

Dealership Rating
Employee Rating

The service advisor was rude and did not pay any attention to the vehicle. The vehicle was not washed properly after the service and when i asked him he was even more rude. More

by Puneet Srivastava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Helpful
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Nov 09, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com and they will be happy to speak with you.

November 07, 2021

Dealership Rating
Employee Rating

Staff was very helpful and open to negotiation. Seemed informative regarding products on the lot. More

by wysm8558
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Robert Girouard, Javier Lind , Ron Schey

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Nov 08, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the great review, we appreciate your business.

November 06, 2021

Dealership Rating
Employee Rating

In service the receptionist was online on her phone and I had to say something to her, she didn't know I was standing there. My service assistant was excellent! Thank you, see next service change. More

by Troberts1269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful 1
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Nov 08, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are pleased to hear of your great experience with our team! Thanks for taking the time to share it with us.

October 29, 2021

Dealership Rating
Employee Rating

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B More

by Malibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Omar

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Oct 29, 2021

Malibu responded

Lack of knowledge and problem solving. But charged hundreds on unrelated issues. Bad service. B

Nov 02, 2021

Grieco Chevrolet of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.

Nov 02, 2021

Malibu responded

The car has an issue that, according to Omar and Michael, reveals generic codes. The car seats there couple of days without a detailed explanation of the research process to correct the issue. Videos have been provided to Omar but nothing solved. The principal issue is the car turning off completely once it stops and taking about 5 minutes to come back. The computer resets itself during some events and the engine light comes up. The only message that I see so far is a low fuel level which is not possible with a half tank of gasoline. I had the battery replaced again along with the starter fuse that happens to be defective but not identified at the dealership. You are the third dealership promising to solve the problem and seems that there is no one to understand the issue WITHOUT a CODE. Btw, my extended warranty is about to expire after eating about $700 in deductible for the same issue. Wants more?

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