Michael Sherota
Michael Sherota at Grieco Chevrolet of Fort Lauderdale

Michael Sherota | Page 22

Service Advisor

Grieco Chevrolet of Fort Lauderdale

1300 North Federal Highway
Ft. Lauderdale, FL 33304

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4.4
447 Reviews
4.4

447 Reviews

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447 Reviews of Michael Sherota

March 22, 2021

Dealership Rating
Employee Rating

Returned for scheduled recall repair. Waited about an hour and half and was done. Service handler had techs work on it first as a I waiting for repair to be completed. More

by bglmnikki367
Recommend Dealer
Yes
Mar 23, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We hope to see you again soon!

March 22, 2021

Dealership Rating
Employee Rating

Except for Kai the service department here is a joke. The lack of communication is frustrating to say the least. At least when I CALLED Kai he got info for me. As for satisfaction with service they didn't co More

by BCASULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kai

Mar 23, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for letting us know about this. This is not the culture that we promote here at Grieco and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you are willing to discuss further, please don't hesitate to reach out to me Oliver Berroteran, Service, Parts and Body Shop Director, via email at oberroteran@griecocars.com.   

March 19, 2021

Dealership Rating
Employee Rating

Fast service. Rep was very helpful and kept his word on the timeline to completion will return of I ever need more service. Thank you More

by Gwest10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Javier Lind , Robert Girouard, Ron Schey

Mar 22, 2021

Grieco Chevrolet of Fort Lauderdale responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

March 18, 2021

Dealership Rating
Employee Rating

Great service above the line of commitment I’m very happy with the service, they went beyond maintenance of my car, and went the Extra mile to make sure the car it’s safer messenger thank you very much much More

by Hooks59270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Cardoza, Javier Lind , Luis Alverio, Robert Girouard, Ron Schey

Mar 19, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

March 18, 2021

Dealership Rating
Employee Rating

Michael was one of the most though service reps that i have ever met. If I decide to purchase a new corvette I will buy from you because of my experience with Michael More

by Harold Roy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 19, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

March 18, 2021

Dealership Rating
Employee Rating

Unfortunately this trip was not good. The only positive was the service tech, named Mike, was great but that was about it. I arrived 20 minutes early and was told to have a seat and he will be with me. He More

by Bman98007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 06, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you!

March 16, 2021

Dealership Rating
Employee Rating

Good service. Michael took care of me. He went through the proper protocols to ensure that my truck was good to go. Thanks again Mike! More

by e.hooper1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 17, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thanks for the great rating we appreciate you!

March 16, 2021

Dealership Rating
Employee Rating

The manager Ron is a very cool guy, the staff for the most part is ok but their are a few that work some serious tricks on you during the process.. cars a marked up wayyy to high because that’s how they More

by SkpawnshopCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jonathan Cardoza, Javier Lind , Robert Girouard

Mar 17, 2021

Grieco Chevrolet of Fort Lauderdale responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! You can reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

March 15, 2021

Dealership Rating
Employee Rating

My appointment for service was very quickly and easily arranged on the Grieco website. Taking my car to the service center was easy and ibwas quickly signed in. 55 minutes later my vehicle was returned More

by TerryColli13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 16, 2021

Grieco Chevrolet of Fort Lauderdale responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

March 15, 2021

Dealership Rating
Employee Rating

This dealer is all about what's best for them, not the customer. They tried to sell me a vehicle on their lot and not the vehicle that I came to see and buy. They did not honor the military discount tha More

by fborges59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Mar 16, 2021

Grieco Chevrolet of Fort Lauderdale responded

Please see the below 1 1/2 star review. The following response has been posted, please advise if you would like anything added or changed. We apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Ron Schey, General Manager, via email at rschey@griecocars.com.

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