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Michael Smith
173 Reviews
My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read moreDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
October 17, 2020
You’ll never find a better salesman than Michael Smith! His integrity, fairness & service extended 14 MONTHS after I’d purchased a used Lexus! Incredible! Ask for him when you visit Fort Wayne Toyota/Lexus His integrity, fairness & service extended 14 MONTHS after I’d purchased a used Lexus! Incredible! Ask for him when you visit Fort Wayne Toyota/Lexus. Beyond that, Michael’s manager Scott will also have your back. Ask for Michael! More
by Jackie92
Other Employees Tagged: Scott in management
October 16, 2020
Michael Smith made my visit to Toyota a much better experience than 3 years ago. He explained the new features on the vehicle very well. Gave me a deal that I appreciated. He has been helpful after t experience than 3 years ago. He explained the new features on the vehicle very well. Gave me a deal that I appreciated. He has been helpful after the deal was over. More
by FORRESTNELSON0202
Verified CustomerOctober 15, 2020
Michael a wonderful friend and one amazing car guy! He definitely goes above and beyond to help his customers. Anyone needing help looking for a vehicle is your guy. definitely goes above and beyond to help his customers. Anyone needing help looking for a vehicle is your guy. More
by Kelly
October 01, 2020
This is the second time I have purchased a vehicle from Ft Wayne Toyota. It gets better each time. Michael Smith was fantastic. The process was efficient and professional. Thanks for the positive experien Ft Wayne Toyota. It gets better each time. Michael Smith was fantastic. The process was efficient and professional. Thanks for the positive experience. More
by Greg
September 30, 2020
Michael Smith was very attentive to all my needs when I bought my Toyota. He showed me how to program the blue tooth phone and was just so helpful and professional. And he was straightforward and clear i bought my Toyota. He showed me how to program the blue tooth phone and was just so helpful and professional. And he was straightforward and clear in answering all of my questions and concerns. I would recommend him without reservation to anyone looking for a Toyota car. More
by kate.ann.brogan
September 29, 2020
The level of customer service is consistently amazing! My experiences have always been positive with both sales and the service departments. Also love my Toyota! experiences have always been positive with both sales and the service departments. Also love my Toyota! More
by CONNORCAROLE
September 11, 2020
We were very pleased with our purchase. The sales team was fast and friendly! We would definitely purchase a car from this dealer in the future. was fast and friendly! We would definitely purchase a car from this dealer in the future. More
by ADAM71
Other Employees Tagged: Michele Hildenbrand
September 06, 2020
I have brought 9 out of ten vehicles from Michael Smith. He is will treat you like family. No pressure guy!! Michael always follows up with you after the sale to make sure you are happy with your purchase a He is will treat you like family. No pressure guy!! Michael always follows up with you after the sale to make sure you are happy with your purchase and if you have any questions. The financial team are great people also. They will fight for the best rate!! More
by rdmansberger
Other Employees Tagged: Herb Lefler
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