My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read more173 Reviews
Write a ReviewDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
September 01, 2020
Excellent sales and service team! Just purchased my 6th new prius from Bob Rohrerman's Ft Wayne Toyota... Great People who really care ❤ . THANKS for all you do! new prius from Bob Rohrerman's Ft Wayne Toyota... Great People who really care ❤ . THANKS for all you do! More
Other Employees Tagged: Michele Hildenbrand
August 31, 2020
I went in not expecting to be able to drive home in the car I was looking at, but two fantastic trade offers later, I was able eliminate almost all of my negative equity and get into the car I really wante car I was looking at, but two fantastic trade offers later, I was able eliminate almost all of my negative equity and get into the car I really wanted. Michael Smith was nothing short of exceptional in his effort to get me where I wanted, and I greatly appreciate him and Fort Wayne Toyota for their efforts. A happy customer that will be returning, even if that means driving 2 hours! More
August 13, 2020
Just purchased our 6th vehicle from Fort Wayne Toyota. Our 2020 Highlander Hybrid Platinum is the perfect vehicle for our travel needs. Michael Smith and Scott Lahrman were outstanding throughout the proc Our 2020 Highlander Hybrid Platinum is the perfect vehicle for our travel needs. Michael Smith and Scott Lahrman were outstanding throughout the process of finding our vehicle and offering amazing trade values and great financing. Thank you guys. See you in a few years to do it again. More
Other Employees Tagged: Julianne Tiede, Scott Lahrman, Irfan Hussain
August 11, 2020
Michael Smith was excellent to work with!! This is my second vehicle he has helped me find. He truly cares about his customers and wants them to be happy with their purchase!! He spent the whole day show second vehicle he has helped me find. He truly cares about his customers and wants them to be happy with their purchase!! He spent the whole day showing me different vehicles and we didn’t stop til I found the right one. If your looking for a salesman that will treat you like family then you have found the right person in Michael Smith. More
May 20, 2020
Personalized Service It was thoughtful and extremely convenient that they followed up with the service. They picked up the car and returned it which was great. Took the ex It was thoughtful and extremely convenient that they followed up with the service. They picked up the car and returned it which was great. Took the extra step as usual. More
April 29, 2020
It took a couple visits to get my problem resolved but it got done in a kind way. The staff was always helpful & polite. A prompt service was always given. got done in a kind way. The staff was always helpful & polite. A prompt service was always given. More
Other Employees Tagged: Michael Smith
March 27, 2020
Michael smith is always so helpful if I need something cause I can’t figure out who I need to call. Michael always helps me out. He’s more than a car guy. He is a friend cause I can’t figure out who I need to call. Michael always helps me out. He’s more than a car guy. He is a friend More
March 25, 2020
I am always pleased with the friendliness and workmanship of the service dept. Ryan is a very valuable employee to Fort Wayne Toyota. I like that my car gets swept and washed. of the service dept. Ryan is a very valuable employee to Fort Wayne Toyota. I like that my car gets swept and washed. More
Other Employees Tagged: All your service employees.

