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Michael Smith
173 Reviews
My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read moreDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
March 24, 2020
Michael goes above and beyond. Michael goes out of his way to provide a positive customer experience. He picked up our car from our home for maintenance when we weren't able to bri Michael goes out of his way to provide a positive customer experience. He picked up our car from our home for maintenance when we weren't able to bring it in to the shop. We appreciate his thoughtfulness and consideration. More
by Frances
March 09, 2020
Great Service as Usual Time for regular Camry service. Easy scheduling, quick service and explanation. Had a concern about squeaky brakes which was explained how it can be r Time for regular Camry service. Easy scheduling, quick service and explanation. Had a concern about squeaky brakes which was explained how it can be resolved. Needs part and another service date which was easy to setup and plan. Appreciate the explanation and time spent on issue. Also had a chat with Michael while waiting for service. More
by GSPIECE
Verified Customer
February 04, 2020
Service Had a flat tire on my 2017 Highlander. They send tow truck to my house changed tire i brought my highlander to service and they fixed my tire with in Had a flat tire on my 2017 Highlander. They send tow truck to my house changed tire i brought my highlander to service and they fixed my tire with in Half an hour. Really Excellent service. More
by ihussain
January 24, 2020
Great service as usual. Great service from the Fort Wayne Toyota Team. John, Kris, Eric, Don, Neal, Ryan, Luke and the whole service and parts teams have always done an excep Great service from the Fort Wayne Toyota Team. John, Kris, Eric, Don, Neal, Ryan, Luke and the whole service and parts teams have always done an exceptional job servicing my Toyota vehicles. More
by JOHN
Other Employees Tagged: John Arnold, Kris Gordon, Eric King, Don, Neal, Ryan, Luke, Scott
January 22, 2020
Our “Car-Guy” is Michael Smith at Fort Wayne Toyota. We have bought/leased many cars from him. This man goes way beyond with his customers, taking time to find just the right car and price for us. He takes have bought/leased many cars from him. This man goes way beyond with his customers, taking time to find just the right car and price for us. He takes an interest in our family and will always be a friend. I highly recommend Michael Smith for car needs. More
by oberholt2002
Dealership Inventory (191 Vehicles)
2026 Toyota Prius Plug-In Hybrid
new
Midnight Black Metallic exterior
Automatic
Front-wheel Drive
