My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.
Read more173 Reviews
Write a ReviewDealership Experience
18 yrs, 3 mos
Industry Experience
18 yrs, 3 mos
Specialties & Trainings
I’m a Stroke survivor which gave me (I believe) unlimited patience.
173 Reviews of Michael Smith
January 18, 2020
It's always a pleasure seeing Michael Smith. He always goes the extra mile for his customers. Fort Wayne Toyota Lexus Kia should be as committed to their costumers as Michael is... goes the extra mile for his customers. Fort Wayne Toyota Lexus Kia should be as committed to their costumers as Michael is... More
Other Employees Tagged: Julianne Tiede
January 17, 2020
Always great caring service I am impressed with the service area personnel. Also I like new car salesman Michael Smith and am comfortable with him. I am not so impressed with the I am impressed with the service area personnel. Also I like new car salesman Michael Smith and am comfortable with him. I am not so impressed with the overpriced used car area and would look elsewhere if I’m in that market. More
January 02, 2020
A decade with Fort Wayne Toyota, and Michael Smith We have been dealing with Fort Wayne Toyota for many years now. My whole family has purchased our cars from there, exclusively. At the risk of soundin We have been dealing with Fort Wayne Toyota for many years now. My whole family has purchased our cars from there, exclusively. At the risk of sounding trite, we keep coming back not for the quality, reliability, selection, prices, etc, even though all those boxes are checked. We return because we are treated as friends, and family. Michael Smith has been our only salesman from the beginning. Nothing is ever rushed, and we are just as likely to talk about family, as we are about cars. Truth be told, I never much liked car shopping. Having Michael as a friend has changed all that. We will be back again. -John Levine, MD More
January 01, 2020
Me & my New Car I had the best salesman ever. He has helped me get everything together and most of all taught me how to work everything. Go to Toyota and see Mike I had the best salesman ever. He has helped me get everything together and most of all taught me how to work everything. Go to Toyota and see Mike More
September 14, 2019
The extra mile I was referred by a good friend to contact Michael Smith at FWTL. Michael made the experience of buying a used car so much easier than it has been in I was referred by a good friend to contact Michael Smith at FWTL. Michael made the experience of buying a used car so much easier than it has been in the past. I only dealt with Michael. He answered all of our questions thoroughly and made the experience quick, easy and painless. I throw in painless because as we were about to drive off with our Subaru Outback, we realized we had not checked the lights on the car. Needless to say, Michael handled everything for us. No charge for fixing the lights and he threw in an extra detailing as well. I believe Michael is honest and dependable with all his customers. Would definitely recommend him! More
Other Employees Tagged: Michael Smith
August 07, 2019
RAV4 Purchase We were in the market for a new RAV4. Not just any RAV4, but we wanted it equipped "just so". Michael Smith became our salesman, our advocate, and o We were in the market for a new RAV4. Not just any RAV4, but we wanted it equipped "just so". Michael Smith became our salesman, our advocate, and our friend. Diligently, he worked to meet all of our specific requests. I could not be more pleased with our new vehicle, the fruit of Michael's labor. I strongly recommend Ft. Wayne Toyota and especially Michael to anyone in the market for a new Toyota! More
Other Employees Tagged: Michael Smith and Brent
December 19, 2018
Michael Smith is all about service Michael Smith has been amazing to deal with during car buying process. He is always quick to answer any inquiries and actually comes and pick up my ca Michael Smith has been amazing to deal with during car buying process. He is always quick to answer any inquiries and actually comes and pick up my car for scheduled service calls. Would recommend him to anyone looking for honest and quality service. More
Other Employees Tagged: Michael Smith
March 08, 2018
Quick and easy. Michael Smith scheduled everything for me and went above an beyond to make the experience as quick and convenient as possible. He has my next servic Michael Smith scheduled everything for me and went above an beyond to make the experience as quick and convenient as possible. He has my next service appt. scheduled as well. More
Other Employees Tagged: Michael Smith and service dept.
February 26, 2018
Awesome Dealership Michael Smith is an awesome "car guy". Totally helped us in everything and was nice thru it all. We love our new Rav4 and will most definitely be back Michael Smith is an awesome "car guy". Totally helped us in everything and was nice thru it all. We love our new Rav4 and will most definitely be back again when it comes to time for a new one. More
Other Employees Tagged: Michael Smith
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