Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith | Page 5

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

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rated
173 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

173 Reviews

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Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

173 Reviews of Michael Smith

June 30, 2022

Dealership Rating
Employee Rating

Michael Smith was very accommodating and very helpful in our car buying process. He made sure that we got the Sienna that we want and the best deal from Toyota. The dealer gave us a very good rate and we ar More

by Joey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Fort Wayne Toyota responded

Joey, It's fantastic to hear that we provided you with great customer service while assisting you with your new Sienna! We truly appreciate the opportunity to do business with you. Thanks for choosing Fort Wayne Toyota Lexus!

June 19, 2022

Dealership Rating
Employee Rating

They worked great and very accommodating and very nice i would recommend them to anyone that is trying to buy a car I wouldn’t go anywhere else they are the best sales people out their and they are very nic More

by JESSICAANDAUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Modugno , Dalton Carr, Herb Lefler, Cindy Paulk, Chris Rinker, Phil Snyder, Pyay Thu, Dave Welling, Logan Wood

Jun 20, 2022

Fort Wayne Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.

June 15, 2022

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Employee Rating

We have had a long relationship with the service department that has always taken care of everything. We worked with Michael Smith when we were looking for a new RAV4 and he was able to find someth More

by BSCHUHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 15, 2022

Fort Wayne Toyota responded

Thanks for sharing your thoughts about your experience with Michael here at Fort Wayne Toyota Lexus. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

June 13, 2022

Dealership Rating

I like how professional, polite, and dedicated to exactly what is needed for my needs and car. More

by STEVEG11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MIchael Smith, Lamont

Jun 14, 2022

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

June 13, 2022

Dealership Rating
Employee Rating

Michael Smith was an exceptional salesman. He was very professional and knowledgeable. He answered all my questions even outside of work hours. I really appreciated his transparency with prici More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2022

Fort Wayne Toyota responded

Thank you, Kay, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Fort Wayne Toyota Lexus.

June 06, 2022

Dealership Rating
Employee Rating

Great service and good customer service people are very friendly fast and clean service and good waiting room More

by GRICELDASARINAKIMBRIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2022

Dealership Rating
Employee Rating

Have had great experiences with this dealership . Will continue to use them to meet all my auto needs More

by CNELSON180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2022

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

May 29, 2022

Dealership Rating
Employee Rating

Michael Smith is the best salesman! He is very helpful and gives you the best customer experience. This is my second vehicle he has helped me purchase. I recommend Fort Wayne Toyota and More

by Genesiskimbriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar J

May 31, 2022

Fort Wayne Toyota responded

Thank you so much for choosing Fort Wayne Toyota Lexus! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 25, 2022

Dealership Rating
Employee Rating

Michael Smith was very attentive during my purchasing process. I found the auto that I needed and am very happy that Fort Wayne Toyota could help. More

by MATH9030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2022

Fort Wayne Toyota responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Fort Wayne Toyota Lexus!

May 05, 2022

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Employee Rating

Had a 10,000 mile tuneup after 3500 mile trip to southwest and back. No problems going, returning or while out there. Very pleased. More

by GSPIECE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2022

Fort Wayne Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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