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Michael Smith
Michael Smith at Fort Wayne Toyota

Michael Smith | Page 6

Sales and Leasing

Fort Wayne Toyota

5900 Illinois Rd.
Fort Wayne, IN 46804

not yet
rated
173 Reviews

My goal is to provide an exceptional experience buying a vehicle, not selling one. I don’t believe that anyone wants to be sold, but we all want to find the right product to buy. Car shopping should be enjoyable. Yes, I said enjoyable. It’s a big purchase and the person that’s assisting you should help you as a friend. I realize that not everyone wants their car salesperson as a friend, but the days of tension when buying should be gone. Having survived a stroke that the experts said was going to kill me cemented my belief that life is too short not to enjoy it. Why should buying a car be stressful? It shouldn’t be! I believe that the experience I provide when buying a vehicle is why so many clients come to see me when they’re at the dealership for service, and continue to have me help them with their purchases. Call or text me at (260) 571-6992.

not yet
rated

173 Reviews

Write a Review

Dealership Experience

18 yrs, 3 mos

Industry Experience

18 yrs, 3 mos

Specialties & Trainings

I’m a Stroke survivor which gave me (I believe) unlimited patience.

173 Reviews of Michael Smith

May 04, 2022

Dealership Rating
Employee Rating

Micheal was great. Made the whole experience easy. The whole process didn’t take too long and there was no pressure to buy. More

by ROGERREED79
Recommend Dealer
Yes
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May 05, 2022

Fort Wayne Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Roger, and we thank you for choosing Fort Wayne Toyota Lexus!

April 30, 2022

Dealership Rating
Employee Rating

Very quick service, kind, and helpful. Michael did a great job in helping me, with my car. More

by Hunter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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May 01, 2022

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Michael! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 22, 2022

Dealership Rating
Employee Rating

Michael found the perfect car for me to purchase. He went above and beyond to make sure I was satisfied with my purchase. More

by JILLSLAGEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 25, 2022

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jill, and look forward to your next visit.

April 20, 2022

Dealership Rating
Employee Rating

The dealership was nice clean the salesman was courteous and the business manager was easy to work with and got me a loan that I thought was good payment More

by JEROMEHOGUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 21, 2022

Fort Wayne Toyota responded

Thank you, Jerome, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 30, 2022

Dealership Rating
Employee Rating

The service is the Best. Everyone in the entire service department genuinely listens and responds well to the customers requests and needs. I have been a repeat customer for More

by BOBWALMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Hildenbrand, Damion , Service Dept. 6 stars ok out of 5!

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Mar 31, 2022

Fort Wayne Toyota responded

We appreciate your business and our team looks forward to serving you again soon!

March 29, 2022

Dealership Rating
Employee Rating

Dealership worked with us, very happy overall! Would recommend this company to friends looking to purchase a vehicle! More

by RFELTS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Grove, Michele Hildenbrand, James Hooper, Chris Rinker, Keith Schendel, Phil Snyder, Pyay Thu, Dave Welling, Logan Wood

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Mar 29, 2022

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

March 29, 2022

Dealership Rating
Employee Rating

Great timely service friendly staff in and out convenience nice car wash great products in the showroom More

by OKOSTOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Burton, Jerome Dowdell, Jeremy Goldsworthy, Joe Grove, Michele Hildenbrand, James Hooper, Chris Rinker, Keith Schendel, Phil Snyder

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Mar 29, 2022

Fort Wayne Toyota responded

Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 26, 2022

Dealership Rating
Employee Rating

Michael Smith was great and very customer friendly. I appreciate his prompt follow through and attention to detail. More

by RUSS.FLEEGER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 28, 2022

Fort Wayne Toyota responded

Congratulations on your new purchase, Russ! Thank you for taking the time to leave us a five-star rating. We're glad to hear that you found your experience with Michael to be a positive one. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus, Russ.

March 25, 2022

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Employee Rating

We had a wonderful experience and would recommend others! Michael was terrific to work with! The team stayed after hours to help me purchase my dream car! More

by MINDY.ROBINS
Recommend Dealer
Yes
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Mar 25, 2022

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2022

Dealership Rating
Employee Rating

I have had Mike Smith for my last 4 Toyota's. I purchased all of them new. He does a wonderful job to help us out. I will keep coming back to Mike when I need a car. More

by Sparks2331
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 23, 2022

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Mike can do to assist you, please do not hesitate to let us know. We are always happy to help!

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