The sales and finance team made the process very easy,
best buying experience I have had yet!!
best buying experience I have had yet!!
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by KyleC
Verified Customer
Verified Customer
Mar 21, 2022 -
Fort Wayne Toyota responded
Thank you so much, Kyle, for choosing Fort Wayne Toyota Lexus! Congrats on your new purchase, and let us know if we can be of any more assistance!
Customer service was fantastic.
MiKe helped me through out my purchase and still updating me with my new car.
MiKe helped me through out my purchase and still updating me with my new car.
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by JOMAR ML
Verified Customer
Verified Customer
Mar 15, 2022 -
JOMAR ML responded
Thank you Fort Wayne Toyota gro your great service.
Fantastic service with fantastic people.
Everyone was very friendly and would not be satisfied until we came to an agreement and I left their lot with a new car from a Trade in.
Everyone was very friendly and would not be satisfied until we came to an agreement and I left their lot with a new car from a Trade in.
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by AEKID77
Verified Customer
Verified Customer
Feb 25, 2022 -
Fort Wayne Toyota responded
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Everyone at this dealership was professional, helpful and
friendly. We were very happy with the entire process of purchasing our SUV.
friendly. We were very happy with the entire process of purchasing our SUV.
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by MONTEMOFFETT3
Verified Customer
Verified Customer
Other Employees Tagged:
Herb Lefler
Feb 14, 2022 -
Fort Wayne Toyota responded
Monte, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your SUV!
I’m very annoyed because when signing the paperwork I
said I did not want any add ons like autoguard and protect edge when signing the paper work, the finance guy slipped in those extra charges after I h
said I did not want any add ons like autoguard and protect edge when signing the paper work, the finance guy slipped in those extra charges after I had told I did not want them. It was very shady because they only had me sign on a a note pad with out showing me I was signing on for the extra add ons. Super shady.
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by ALEXCARDENAS0387
Verified Customer
Verified Customer
Feb 20, 2022 -
Fort Wayne Toyota responded
Alex, we're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Feb 06, 2022 -
Fort Wayne Toyota responded
Alex, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Feb 23, 2022 -
ALEXCARDENAS0387 responded
I’ve reached out to Michael, he said I should be getting a refund in 4-6 weeks. Once I get that I’ll be happy to change my review
Very friendly and no wait time. Everyone was very
attentive and helpful throughout. I would definitely use their services again.
attentive and helpful throughout. I would definitely use their services again.
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by NATALIE.SMITH
Verified Customer
Verified Customer
Jan 27, 2022 -
Fort Wayne Toyota responded
Natalie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Fort Wayne Toyota is a great place to buy a car or get it
serviced. Michael Smith is great about keeping the whole process of buying a car as easy as possible. Jeremy in the service department does a great
serviced. Michael Smith is great about keeping the whole process of buying a car as easy as possible. Jeremy in the service department does a great job of explaining the processes of the service and is especially great about not over selling services that are not needed. He genuinely cares about his customers.
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by HIPPOLOVE78
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Goldsworthy
Jan 17, 2022 -
Fort Wayne Toyota responded
Thank you for choosing Fort Wayne Toyota Lexus, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
This dealership is in and out. They get the job done on
time and explain how after it’s completed.
time and explain how after it’s completed.
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by ERIK.N.DOMINGUEZ
Verified Customer
Verified Customer
Jan 13, 2022 -
Fort Wayne Toyota responded
Thank you for your very kind review, Erik. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Toyota Lexus.
I cannot say enough great things. Michael has been of
assistance in the looking, buying, and post-buy process.
assistance in the looking, buying, and post-buy process.
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by Mindysmetz
Other Employees Tagged:
Kris Gordon
Jan 08, 2022 -
Fort Wayne Toyota responded
Congratulations on your new purchase, Mindy! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Michael delivered such a great experience! We appreciate the five-star rating.
Thank you for your business!
Great experience and great staff I’ve bought two vehicles
from here and couldn’t be happier
from here and couldn’t be happier
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by BLAZECOTTERMAN874
Verified Customer
Verified Customer
Other Employees Tagged:
Chris Rinker
Jan 07, 2022 -
Fort Wayne Toyota responded
Thank you for your business! We appreciate you taking the time to leave us this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.