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Michael Smoote
Michael Smoote | Page 4
Service Advisor
Hill-Kelly Dodge Chrysler Jeep Ram
6171 Pensacola Boulevard
Pensacola, FL 32505
50 Reviews
Dealership Experience
11 yrs, 2 mos
50 Reviews of Michael Smoote
April 09, 2021
Wife brought our minivan here for the first time since we just moved to Florida from New York. Service was exceptional and they even figured out our interesting service warranty contract from New York! Very just moved to Florida from New York. Service was exceptional and they even figured out our interesting service warranty contract from New York! Very helpful and friendly! More
by msalter13601
Other Employees Tagged: Mike Frazier , Brian Chicco, David Del Regato, DJ Hutton, Drew Serrano, Aaron Tuberville
March 03, 2021
Procedure was thoroughly explained, wait period in customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. customer lounge was minimal, lounge was comfortable. Service writer in the quick lube area was courteous and professional. More
by Taburton
February 19, 2021
The wait time was excellent, the service technician and customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. customer service folkes were great, they explained what was done. The waiting facility was very clean and comfortable. More
by Dmatthews_75
Other Employees Tagged: Mike Frazier
January 20, 2021
they are always quick and efficient. I was in and out they are always quick and efficient. I was in and out for an oil change and tire rotation. I didn't have an apt. they have their quick service. they are always quick and efficient. I was in and out for an oil change and tire rotation. I didn't have an apt. they have their quick service. More
by hohman10
November 30, 2020
To the individual concerned, you have an exceptional service department and having been a customer of Hill Kelly for some time I feel that I can say without a doubt that they're improving. One more thin service department and having been a customer of Hill Kelly for some time I feel that I can say without a doubt that they're improving. One more thing I would like to see you Implement into your fine fleet is a Courtesy wash and vacuum service. GOD BLESS YOU and I thank you for the opportunity to voice my opinion Have a Blessed Day More
by bg72148
October 29, 2020
Excellent and Professional Service from start to finish. This dealership is the Absolute Best!!! Everyone makes you feel like family and look out for your best interests! This dealership is the Absolute Best!!! Everyone makes you feel like family and look out for your best interests! More
by ROGERSRA
Other Employees Tagged: Prince Ash, Beth Campbell, David Del Regato, Drew Serrano, Aaron Tuberville
October 13, 2020
I and my wife have worked with Michael Smoote several times over the years. Mr. Smoote helped me earlier this week when I came in. He explained about the service performed on my 2012 Chrysler.. Michael times over the years. Mr. Smoote helped me earlier this week when I came in. He explained about the service performed on my 2012 Chrysler.. Michael answered all my questions about the work performed. Mr. Smoote is an excellent CSR. More
by bkerry1949
Other Employees Tagged: Andy Saffold
October 05, 2020
Great Dealerships hire great people! I was totally impressed with the excellent service and care when my Dodge pickup was serviced this past week on 10-3-20. Mr. Michael Smoote, my QL Advisor took gre impressed with the excellent service and care when my Dodge pickup was serviced this past week on 10-3-20. Mr. Michael Smoote, my QL Advisor took great care of my Dodge and myself servicing my truck and making me feel confident that everything is OK and ready for safe travel until the next service visit. Mr. Smoote kept me advised as to the progress of my visit and gave me a heads up when my vehicle was ready. Thanks for making my visit a great one. Regards, Bruce Clements More
by Go Navy
June 28, 2020
Great Experience. Prince Ash took me through from start to finish and made this an very pleasurable and smooth experience. First rate Salesman. Awesome Job Mr. Ash. to finish and made this an very pleasurable and smooth experience. First rate Salesman. Awesome Job Mr. Ash. More
by mcghee3
Other Employees Tagged: Prince Ash
May 29, 2020
OUTSTANDING CUSTOMER SERVICE AND VERY CLEAN DEALERSHIP Service Advisor Michael Smoote provided an outstanding information to me regarding how to maintain my SUV with an in-depth printout for future mainten Service Advisor Michael Smoote provided an outstanding information to me regarding how to maintain my SUV with an in-depth printout for future maintenance. Treated me like an older brother and was able to do the maintenance I needed 1 hour earlier than I expected. HillKelly dealership has the cleanest lounge/rest room and very comfortable and safe to wait... That's why I never bothered going back to the previous dealership I originally purchased this JEEP. Again, thank you for the outstanding staff and customer lounge! Stay safe, strong and healthy! More
by JUN DELUNA
