Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

Contact Me
4.8
138 Reviews

Dealership Experience

2 yrs, 11 mos

4.8

138 Reviews

Write a Review

138 Reviews of Michael Souter

September 29, 2025

Dealership Rating
Employee Rating

Service writer very very polite and kind. I was in and out in no time More

by jbelanger1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Dover Honda responded

Thank you for choosing Dover Honda, we appreciate your positive feedback! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 28, 2025

Dealership Rating
Employee Rating

Have been dealing with Honda for many years and have always treated very very well More

by TIBURON01
Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

Sep 29, 2025

Dover Honda responded

Thank you for the glowing review! We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 27, 2025

Dealership Rating
Employee Rating

Honest and understanding of the customer’s needs, I recommend them greatly , service department has come through for me on several occasions More

by Thundertmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Dover Honda responded

Thanks for recommending Dover Honda! Our service team will always be here for you, and we look forward to seeing you next time. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 24, 2025

Dealership Rating
Employee Rating

Dealership was clean and worked done well. People working there very nice. Price is extremely expensive. More

by KCMONAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

Dover Honda responded

Thank you for your feedback. We’re glad to hear you had a good experience and hope you won't hesitate to reach out if we can be of service again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 22, 2025

Dealership Rating
Employee Rating

We’ve been taking our cars to Dover Honda for more than 20 years. While we can find lower priced services elsewhere, the team at Dover Honda has always worked with us and the comfort of knowing the work is More

by Hobbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

Sep 22, 2025

Dover Honda responded

Hobbes, thank you for sharing your 20-year history with Dover Honda and James! We truly value your trust, and we hope to see you again down the road. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 21, 2025

Dealership Rating
Employee Rating

Dover Honda has a great sales team and service department. Everyone works together well. I am a repeat customer because of how I have be treated by each amazing person I have encountered! More

by bargello66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, Dave April

Sep 22, 2025

Dover Honda responded

We are so grateful for your repeat business and for sharing this fantastic feedback! We truly appreciate your support and look forward to welcoming you back to Dover Honda in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 20, 2025

Dealership Rating
Employee Rating

Unhappy with the service I received on 9/18. I scheduled an appointment for my cabin air filter to be replaced, but my primary concern that I requested be looked at was a sound from my tire. I d More

by abbyjgrover
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre

September 19, 2025

Dealership Rating
Employee Rating

Dover Honda is always excellent in the care it takes and transparent regarding what is needed and how much it will cost. I am very pleased with their service. More

by SUSANDSPENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Dover Honda responded

Thank you for sharing your excellent feedback! We are pleased to hear that the Dover Honda team is always transparent and helpful. See you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 17, 2025

Dealership Rating
Employee Rating

Michael was great. Friendly, explained everything on the invoice and is a good representative of the company. More

by Rjl603nh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Dover Honda responded

Thank you for sharing your experience working with Michael at Dover Honda! We're happy that he took such excellent care of you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 17, 2025

Dealership Rating
Employee Rating

The first time that I have ever been to a dealership for service and didn't feel like I was getting scammed. Courteous and completed my oil change in a timely fashion. Sincerely appreciate them washing my c More

by SAILVOLLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Dover Honda responded

Hi Sail! We love reading this! Thank you for sharing your feedback about our team. To your point, we will discuss vacuuming as an option for heightened customer satisfaction in the future. Have a great day, and we hope to welcome you back to Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

1
...

Dealership Inventory (198 Vehicles)

new 2025 Honda Ridgeline car, priced at $47,285
2025 Honda Ridgeline
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V car, priced at $38,805
2026 Honda CR-V
new
Gray exterior
Automatic
All-wheel Drive
new 2026 Honda HR-V car, priced at $31,350
2026 Honda HR-V
new
Platinum exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $44,155
2026 Honda CR-V Hybrid
new
Radiant Red exterior
Automatic
All-wheel Drive
used 2022 GMC Canyon car, priced at $27,987
2022 GMC Canyon
used
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Honda HR-V car, priced at $32,945
2026 Honda HR-V
new
Silver Metallic exterior
Automatic
All-wheel Drive