Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
106 Reviews

Dealership Experience

2 yrs, 10 mos

4.8

106 Reviews

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106 Reviews of Michael Souter

August 19, 2025

Dealership Rating
Employee Rating

Great service,very good tech. No wait.,got to talk with Michelle in sales while I waited More

by GUAYMARLENE8
Service Price Transparency
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Recommend Dealer
Yes

August 18, 2025

Dealership Rating
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Michael greeted me as I pulled up in line for oil change & tire rotation he was friendly professional & knowledgable. When I went to leave I noticed the back left side exhaust (it was a fake one to balance More

by SUSTACEY56
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Recommend Dealer
Yes

Other Employees Tagged: Bob Drake

Aug 19, 2025

Dover Honda responded

Thank you for sharing your experience! We’re thrilled to hear Michael and the team were able to assist with your concerns. We’re always here if you need anything else! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 17, 2025

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Transparent with service and cost. I only dealt with Michael and he explained everything and reviewed the multi point check list with me. More

by moda0
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Recommend Dealer
Yes
Aug 19, 2025

Dover Honda responded

Thank you for sharing your thoughtful feedback about Michael. Your support is truly appreciated by all of us at Dover Honda! See you next time. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 13, 2025

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We have been loyal Dover Honda customers for years. Their service center is truly exceptional! More

by dweber0317
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Recommend Dealer
Yes

Other Employees Tagged: Ken at the Service Department is always knowledgeable and helpful.

Aug 14, 2025

Dover Honda responded

Thank you for your loyal business! We're grateful for all of your support over the years and look forward to serving you for many more! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 13, 2025

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Had a great experience at Dover Honda. They helped me get the parts and service I needed. More

by FOSTER.CARTER.W
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Recommend Dealer
Yes
Aug 14, 2025

Dover Honda responded

We’re glad we could go that extra mile for you! Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 12, 2025

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Dover Honda service department’s work is high quality. Alecia Pack is always helpful. Thank you! More

by dreyesopen
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Aug 12, 2025

Dover Honda responded

Hi Rey! Thank you for leaving us this five-star review and for your kind words about our service team at Dover Honda! We'll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 11, 2025

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Have done an excellent job taking care of my car I’m happy with the work. They have done on my car over the last 10 years. They are courteous explain what they’re doing and do a good job. More

by Guy
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Recommend Dealer
Yes
Aug 12, 2025

Dover Honda responded

Hi Guy! It's been a pleasure having you as a loyal customer for the past decade! Thank you for trusting Dover Honda with your vehicle and sharing your appreciation. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 10, 2025

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It was a great appointment and, as always, I had an easy time getting in, getting done what I needed to get done, and getting out quickly to go on with my day. More

by jennr
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Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your review! See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 10, 2025

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Employee Rating

Brought my car in for oil change and tire rotation. The car was done within 15 minutes and everything was done to my expectations. More

by Sko03820
Service Price Transparency
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Recommend Dealer
Yes
Aug 12, 2025

Dover Honda responded

Hi! We’re so happy to hear you had such a quick and satisfying service experience! Thank you for choosing Dover Honda and sharing your review. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 09, 2025

Dealership Rating
Employee Rating

Friendly and efficient service! I trust them to do what's required and no more. Thanks More

by bjwoodnbme
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 11, 2025

Dover Honda responded

Thank you for the five-star rating! The team looks forward to working with you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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