Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
122 Reviews

Dealership Experience

2 yrs, 11 mos

4.8

122 Reviews

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122 Reviews of Michael Souter

September 07, 2025

Dealership Rating
Employee Rating

Everyone I’ve encountered has been friendly and helpful. I’m glad that the process is the price and there is no stress when purchasing the car More

by christinagme
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack , Ethan garcia

Sep 08, 2025

Dover Honda responded

Thank you for sharing your experience, Christina! We are thrilled to hear that you received friendly service from our team at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 04, 2025

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Service team was helpful, received affordable service, got a detailed report of some issues I should look at in the future. More

by ALIANN74
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Recommend Dealer
Yes
Sep 05, 2025

Dover Honda responded

We are happy to have made your service visit so seamless! Thank you for choosing Dover Honda and for sharing your experience with our team. See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 04, 2025

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I received excellent customer service, timely communication and same day service for an unexpected urgent repair! More

by smverrill
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Sep 05, 2025

Dover Honda responded

We're delighted we could assist you so quickly and efficiently! Thank you for choosing Dover Honda for your automotive needs! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 02, 2025

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The staff is very knowledgeable and service is great. Will visit the site in the future More

by wdd841111475
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Recommend Dealer
Yes
Sep 03, 2025

Dover Honda responded

Thank you for giving us the opportunity to earn your business! We look forward to serving you again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 01, 2025

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always pleasant, helpful, quick, easy, fun, awesome, amazing, great, wonderful, perfect experience, every time we go for work More

by TCARRIERK
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Recommend Dealer
Yes
Sep 02, 2025

Dover Honda responded

Thank you for the awesome review! We're happy to hear you've consistently had a pleasant, helpful, and efficient experience at Dover Honda. We look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 01, 2025

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Friendly, knowledgeable people. After my purchase, I came in for my first free oil change. In and out. More

by dawnaperez
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Recommend Dealer
Yes
Sep 02, 2025

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your experience! We hope to welcome you back to our service center again down the road. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 31, 2025

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This Dealership has always been there for us , you can buy a car anywhere but you won’t get the customer service that they provide. The sales people are great especially Michelle who always remembers our More

by GRAMMIECOGAN
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack, Dianna Chase

Sep 02, 2025

Dover Honda responded

Thank you for the review and for trusting Dover Honda with your business! We are grateful to have you as a customer and will be sure to pass the kind words along to Michelle & the team. See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 31, 2025

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Attentive, listened to my concern and resolved the issue promptly. Kept me updated. Good communication. More

by BATESFAMILY5
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Recommend Dealer
Yes

Other Employees Tagged: Luke, Bill

Sep 02, 2025

Dover Honda responded

Hi Bate, thank you from all of us at Dover Honda for sharing your feedback about our attentiveness and communication! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 30, 2025

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They understood what was needed, they accomplished that work in a very reasonable time. The car was washed which was a nice unexpected edition at the end. The crew seem to be top notch! More

by powersarnie
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien , Ken a service representative

Sep 02, 2025

Dover Honda responded

Thank you for sharing your feedback with our team! We are so glad to hear that you had a wonderful experience. See you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 29, 2025

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Just an excellent experience! !!!just a good good good good good good good experience!!!!!Fantastic. More

by luckym09
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Pierson

Aug 29, 2025

Dover Honda responded

Your five-star rating made our day! We can't wait to welcome you back soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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