Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
182 Reviews

Dealership Experience

3 yrs, 2 mos

4.8

182 Reviews

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182 Reviews of Michael Souter

December 03, 2025

Dealership Rating
Employee Rating

Excellent explanation of services needed. Michael was able to check my past record and advise on recommended services. More

by amylyn2667
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Dec 04, 2025

Dover Honda responded

We're so pleased that Michael could provide such a clear explanation and helpful advice on service recommendations. Thank you for choosing Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

December 02, 2025

Dealership Rating
Employee Rating

Prompt service, explained the issues with the car. Friendly service desk staff. Great coffee and snacks! More

by KEF253
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Dec 03, 2025

Dover Honda responded

We're pleased to read this review! It's wonderful to know our team took care of your vehicle and got you and your car back on the road in a timely manner. Thank you for choosing Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 29, 2025

Dealership Rating
Employee Rating

Always excellent service. Friendly, professional and top notch customer oriented. Always a positive experience. We've bought 3 cars here and that's why we come back for sales More

by MORINCHERIE
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Dec 01, 2025

Dover Honda responded

Thank you for being such a loyal customer and for sharing your awesome feedback! We truly appreciate your support and look forward to seeing you again at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 28, 2025

Dealership Rating
Employee Rating

Very satisfied with the dealership service. Fair waiting time for the service no long wait, good communication. More

by PATRICIA_CHAHOUD
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Dec 01, 2025

Dover Honda responded

Patricia, we are so pleased to hear that you had a smooth and efficient service experience. Thanks for choosing Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 27, 2025

Dealership Rating
Employee Rating

I found that my car wouldn't start on Saturday. I called Dover Honda who said they were open for service if I could get the car there. AAA came and the technician was able to jump start my car. I w More

by SheilaPratt
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Nov 27, 2025

Dover Honda responded

Hi Sheila! We're happy our team could assist you so promptly. Thank you for choosing Dover Honda and for sharing your experience. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 27, 2025

Dealership Rating
Employee Rating

Good convenient location and service Been a customer for over eight years. friendly staff. I rate highly. More

by DTREFETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2025

Dover Honda responded

Hi DT! We're so proud to have you as a loyal customer for eight years! Thank you for choosing Dover Honda and for sharing your experience with our team. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 25, 2025

Dealership Rating
Employee Rating

Our experience went very well and smoothly. We have always bought our cars there and will continue to do so. More

by Paula Henry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 26, 2025

Dover Honda responded

Hi Paula! We are grateful for your loyalty and pleased to hear that you consistently have a smooth experience at Dover Honda. We look forward to seeing you again in the future! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 21, 2025

Dealership Rating
Employee Rating

Everyone was extremely friendly and professional. I feel my time and experience were highly valued. I would certainly return More

by bryanjknowles
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Nov 21, 2025

Dover Honda responded

Thank you for sharing your experience with our team, Bryan! We look forward to your next visit here at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

November 21, 2025

Dealership Rating
Employee Rating

I have missed the complimentary car wash during my last 3 visits. I was told it wasn’t working the last time but now I wonder if that service has been discontinued. I also wish the technician would leave my More

by BCAZZBCAZZ
Recommend Dealer
Yes

November 17, 2025

Dealership Rating
Employee Rating

availability, attention to my needs and loner vehicle are my reasons. Service is a bit pricey I might add. More

by DBEETSME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2025

Dover Honda responded

We’re delighted to hear you had a smooth experience with our team and appreciated having a loaner vehicle! Thanks for choosing Dover Honda, we hope to see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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