Alecia Pack

I have full confidence in the skill, reliability, and honesty of the people at this service center. honesty of the people at this service center. More

by JAKAJAVA Verified Customer Verified Customer

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Employees were up front and honest. They did not try and upsell aggressively. Car was finished ahead of schedule. Everyone was polite and friendly. They did not try and upsell aggressively. Car was finished ahead of schedule. Everyone was polite and friendly. More

by INTEGRALFIT Verified Customer Verified Customer

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Service at Dover Honda is always good. They keep you posted on the progress and always very friendly and professional. Highly recommended. They keep you posted on the progress and always very friendly and professional. Highly recommended. More

by tdmelvin Verified Customer Verified Customer

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I’ve had great experiences at this dealership with the service department. James McIntyre is always super helpful and accommodating as well. service department. James McIntyre is always super helpful and accommodating as well. More

by tinterlande Verified Customer Verified Customer

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I had a slow leak back passenger side tire. There was a nail, but I was covered. Quick and easy process. There was a nail, but I was covered. Quick and easy process. More

by John Bowen Verified Customer Verified Customer

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We went in to make an appointment and was given one that day starting in 30 - 40 minutes. Alecia suggested we could go for lunch across the street and when we got back she let us know that the car was almos day starting in 30 - 40 minutes. Alecia suggested we could go for lunch across the street and when we got back she let us know that the car was almost done but there was a suggestion to do an alignment which we did. Overall experience was great. More

by DJTEDES Verified Customer Verified Customer

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Went for a recall and they didn't have the parts needed to complete the recall so i have to drive back at a later date. While there they told me i had 9 critical repairs needed. 3 of those critical repairs to complete the recall so i have to drive back at a later date. While there they told me i had 9 critical repairs needed. 3 of those critical repairs had already been done 6,000 miles prior by another shop. I had my Ridgeline checked and only 1 of the 9 was recommended to be repaired. More

by m.tomasello Verified Customer Verified Customer

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Everything worked out well. The loaner is much appreciated and the work was completed in a timely manner. The cost of the work is higher than I want to pay but average to what o The loaner is much appreciated and the work was completed in a timely manner. The cost of the work is higher than I want to pay but average to what other dealerships charge. More

by mdryver Verified Customer Verified Customer

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The BEST EXPERIENCE I have had in my 40 years of car buying, hands down! It was my distint pleasure to work with the professionals at Dover! My purchase involved almost every part of the Dover Honda Fam buying, hands down! It was my distint pleasure to work with the professionals at Dover! My purchase involved almost every part of the Dover Honda Family. I started with Online/Internet Sales where Robin and Sara set the stage for the easiest, fastest, and most pleasant purchase ever. These two rockstars sold me the vehicle I wanted by LISTENING to me, ANSWERING my questions and extending a BEST VALUE, NO NONSENSE price right up front. Within minutes we had the foundation of deal. From there I waited 2 short days for my SUV to come in ahead of plan! We set up a meeting, convenient to me, to finalize the sale and take delivery. On delivery day I got to meet more friendly Dover Honda team members. Shout out to Ethan our Sales Consultant, Heather in Finance, Sean in Parts, Alecia in Service, and Dianna. Each one of these folks treated me professionally and efficiently and did their jobs flawlessly. I am so glad I found Dover Honda and WHOLE HEARTEDLY RECOMMEND them! CUSTOMER ORIENTED, SUPER FRIENDLY! More

by purplenh Verified Customer Verified Customer

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Everyone in the service department is friendly. I feel like they are honest with me. I typically just go in for an oil change, but sometimes they will have to do additional things like an air filte I feel like they are honest with me. I typically just go in for an oil change, but sometimes they will have to do additional things like an air filter, which is helpful. More

by jaczko Verified Customer Verified Customer

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