Alecia Pack

Went for a recall and they didn't have the parts needed to complete the recall so i have to drive back at a later date. While there they told me i had 9 critical repairs needed. 3 of those critical repairs to complete the recall so i have to drive back at a later date. While there they told me i had 9 critical repairs needed. 3 of those critical repairs had already been done 6,000 miles prior by another shop. I had my Ridgeline checked and only 1 of the 9 was recommended to be repaired. More

by m.tomasello Verified Customer Verified Customer

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Everything worked out well. The loaner is much appreciated and the work was completed in a timely manner. The cost of the work is higher than I want to pay but average to what o The loaner is much appreciated and the work was completed in a timely manner. The cost of the work is higher than I want to pay but average to what other dealerships charge. More

by mdryver Verified Customer Verified Customer

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The BEST EXPERIENCE I have had in my 40 years of car buying, hands down! It was my distint pleasure to work with the professionals at Dover! My purchase involved almost every part of the Dover Honda Fam buying, hands down! It was my distint pleasure to work with the professionals at Dover! My purchase involved almost every part of the Dover Honda Family. I started with Online/Internet Sales where Robin and Sara set the stage for the easiest, fastest, and most pleasant purchase ever. These two rockstars sold me the vehicle I wanted by LISTENING to me, ANSWERING my questions and extending a BEST VALUE, NO NONSENSE price right up front. Within minutes we had the foundation of deal. From there I waited 2 short days for my SUV to come in ahead of plan! We set up a meeting, convenient to me, to finalize the sale and take delivery. On delivery day I got to meet more friendly Dover Honda team members. Shout out to Ethan our Sales Consultant, Heather in Finance, Sean in Parts, Alecia in Service, and Dianna. Each one of these folks treated me professionally and efficiently and did their jobs flawlessly. I am so glad I found Dover Honda and WHOLE HEARTEDLY RECOMMEND them! CUSTOMER ORIENTED, SUPER FRIENDLY! More

by purplenh Verified Customer Verified Customer

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Everyone in the service department is friendly. I feel like they are honest with me. I typically just go in for an oil change, but sometimes they will have to do additional things like an air filte I feel like they are honest with me. I typically just go in for an oil change, but sometimes they will have to do additional things like an air filter, which is helpful. More

by jaczko Verified Customer Verified Customer

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Listened to my request and brakes concern. She wasn’t pushy about me to consider trade in for newer car She wasn’t pushy about me to consider trade in for newer car More

by GASPINKSLIPPER Verified Customer Verified Customer

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Great service, overpriced labor and parts which is why I only come to Honda for safety recalls and not maintenance and repairs. My local repair shop does a great job for well under half the price. only come to Honda for safety recalls and not maintenance and repairs. My local repair shop does a great job for well under half the price. More

by Morganfharrison Verified Customer Verified Customer

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The team is always friendly, courteous and helpful. It is a pleasure to do business with them. It is a pleasure to do business with them. More

by vimaco71 Verified Customer Verified Customer

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Very professional, prompt and courteous service. Clean facilities. Well trained staff. A pleasure to do business with. Clean facilities. Well trained staff. A pleasure to do business with. More

by Seacoast_guy Verified Customer Verified Customer

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Always great to do business with Dover Honda their sales and service team are the best. and service team are the best. More

by Happy Camper Verified Customer Verified Customer

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I deal with the service department. They are always good. They are polite and always helpful. They are always good. They are polite and always helpful. More

by SEECOLGAN Verified Customer Verified Customer

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