Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of Michael Souter

June 12, 2025

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Everyone was responsive and willing to work with us. Alecia was straightforward with us. We look forward to continuing to work with Dover Honda. More

by matt.miller.f
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Recommend Dealer
Yes

June 12, 2025

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Quick service, professional, comfortable waiting room. Easily made appointment. Washed and vac cleaned included Easy More

by jbelanger1
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Recommend Dealer
Yes

June 12, 2025

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Excellent and timely service. Exactly what I wanted, They have kept my car in great shape for years More

by lcullen0
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Recommend Dealer
Yes

June 11, 2025

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Very friendly and helpful I was a little shocked by the service price increases but overall was happy with the service More

by r_mcewen58
Recommend Dealer
Yes

Other Employees Tagged: Michael Souter

Jun 11, 2025

Dover Honda responded

Thank you for sharing your experience with us! We're glad to hear that our team at Dover Honda was friendly and helpful. We appreciate your feedback on the service pricing, and we're happy you were satisfied overall. Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 11, 2025

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Fast service good personal service great communication I would recommend to anyone looking for a new car or service More

by JEZANNISR1
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Recommend Dealer
Yes
Jun 11, 2025

Dover Honda responded

Jezannisr1, thank you for recommending Dover Honda! We're delighted to hear that our team provided fast and personal service. We appreciate your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 09, 2025

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I’ve been going to this dealership for the last 2530 all my cars owned have been Honda Service is good and Nick and parts is great More

by KVB
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Recommend Dealer
Yes

Other Employees Tagged: Nick Strong

Jun 09, 2025

Dover Honda responded

Hi KVB! Thank you for your continued loyalty to Dover Honda! We're glad to hear that Nick and our service team have been taking good care of you. We appreciate your feedback and look forward to serving you in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 08, 2025

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Bought my car here and always serviced it here. Quick and convenient oil changes and tire rotations with no appointments needed. More

by jbelanger1
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Recommend Dealer
Yes
Jun 09, 2025

Dover Honda responded

Thank you for choosing Dover Honda for both your purchase and service needs! We're delighted to hear that our quick and convenient oil changes and tire rotations have been a positive experience. We look forward to continuing to serve you in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 29, 2025

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The service department doesn’t know what they are doing! The plug your car and if it says nothing is wrong they don’t know how to troubleshoot the problem! There is something clearly wrong with the my car b More

by Tbmammie59Tam
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Recommend Dealer
No

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack , Steve St Onge

Feb 04, 2025

Dover Honda responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team. Please contact me directly so we can discuss these concerns further and work toward an appropriate resolution. Respectfully, Mike Watson - General Manager - 603-609-1984

June 12, 2024

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This last oil change was the most efficient so far. We still wish we could book appointment for service. More

by blhmartin53
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Recommend Dealer
Yes
Jun 12, 2024

Dover Honda responded

We're glad to hear your recent oil change was efficient at Dover Honda. We appreciate the feedback and will take note of your suggestion regarding service appointments! Please reach out to us if you need assistance with anything. Thank you! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

January 02, 2024

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Excellent recent service… driving in for an oil change with a $43,000.00 vehicle this dealership actually treats you with respect. Have purchased 7 Hondas from Dover Honda.. However, American Honda is More

by Steve.turgeon51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien, James McIntyre, Alecia Pack , Steve St Onge

Jan 03, 2024

Dover Honda responded

Steve, it's great to know that you've had excellent service with us at Dover Honda. We truly value your loyalty and respect for our dealership. Sorry to learn about your experience with American Honda - we hope you continue enjoying your 2021 Passport!

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