Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
50 Reviews

Dealership Experience

2 yrs, 9 mos

4.8

50 Reviews

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50 Reviews of Michael Souter

July 03, 2025

Dealership Rating
Employee Rating

Always welcoming, friendly and informative. I can drop off my car, run errands and get a call when service is done More

by NKB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack

Jul 04, 2025

Dover Honda responded

It is our pleasure to assist you! Thank you for choosing Dover Honda and for sharing your support! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 03, 2025

Dealership Rating
Employee Rating

always great, wonderful, super, fantastic, amazing, helpful, on-time, cool, happy, fun time of my life experiences More

by TCARRIERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James McIntyre, Alecia Pack

Jul 04, 2025

Dover Honda responded

Hi Carrier! Thank you for the rave review! We appreciate your business, and we hope to see you again at Dover Honda. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Dealership Rating
Employee Rating

On time. Good service. No issues. would recommend. No pressure for services suggested but refused. More

by JOHNBIRD826
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Dover Honda responded

We truly appreciate your top-notch rating! Hope to see you again soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Dealership Rating
Employee Rating

They were helpful, timely and very transparent about what my car needed. They got me in and out. I am pleased. More

by LESLIELATIMER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Dover Honda responded

We're delighted to hear that you had a positive experience with our team at Dover Honda! It's great to know we could assist you efficiently and transparently. Thank you for choosing us! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Dealership Rating
Employee Rating

Excellent service! All the staff are very nice and very helpful. They literally gave me a great experience of services. Thank you. More

by MERLIN MONTGOMERY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dianna Chase

Jul 03, 2025

Dover Honda responded

Merlin, we're delighted to hear you had a great experience with our team at Dover Honda! Thank you for the kind words and support. Safe travels ahead! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

July 02, 2025

Dealership Rating
Employee Rating

I’m thankful you squeezed me in for my July car inspection. All your staff were courteous and helpful. I took advantage of your chauffeur service both ways; what a nice treat. I’ll be back again a More

by jcflinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Dover Honda responded

This is what we love to hear! We look forward to seeing you at your next appointment! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 30, 2025

Dealership Rating
Employee Rating

Alecia personally was professional, attentive to my concerns and recommended services that were also needed. Alecia kept me advised of the status of how long the service would take, and offered me vesi More

by r.J.BROAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Dover Honda responded

We're glad to hear that Alecia provided you with such attentive and professional service at Dover Honda. Your recommendation means a lot, and we'll be sure to pass along your praise! Thank you for sharing your experience with us. Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

Dealership Rating
Employee Rating

In all the years that I have been going to Honda this is the first time that I left there with a dirty car. Are they no longer cleaning the cars before they put them outside. More

by rifamily1@aol.com
Workmanship
Service Time
Recommend Dealer
Yes
Jul 01, 2025

Dover Honda responded

Thank you for sharing your experience with us. At Dover Honda, we strive to provide top-notch service and appreciate your feedback about the car's cleanliness. We'll address this concern with our team to ensure it doesn't happen again in the future! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 29, 2025

Dealership Rating
Employee Rating

Very easy process; all the staff are friendly and helpful. I highly recommend this business. More

by ROB.HASKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Dover Honda responded

Hi Rob, we're glad the process was easy and that our team was friendly and helpful at Dover Honda. We appreciate your recommendation and see you again! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

June 28, 2025

Dealership Rating
Employee Rating

Have been a customer here for 15 years. Dependable service and car buying experience. 1 More

by CAMIBRITTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Dover Honda responded

We appreciate your continued patronage and hope to see you back soon! Thank you so much! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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