Michael Souter
Michael Souter at Dover Honda

Michael Souter

Express Service Advisor

Dover Honda

1 Dover Point Rd
Dover, NH 03820

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4.8
119 Reviews

Dealership Experience

2 yrs, 11 mos

4.8

119 Reviews

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119 Reviews of Michael Souter

September 02, 2025

Dealership Rating
Employee Rating

The staff is very knowledgeable and service is great. Will visit the site in the future More

by wdd841111475
Service Price Transparency
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Recommend Dealer
Yes

September 01, 2025

Dealership Rating
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always pleasant, helpful, quick, easy, fun, awesome, amazing, great, wonderful, perfect experience, every time we go for work More

by TCARRIERK
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Dover Honda responded

Thank you for the awesome review! We're happy to hear you've consistently had a pleasant, helpful, and efficient experience at Dover Honda. We look forward to seeing you again! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

September 01, 2025

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Friendly, knowledgeable people. After my purchase, I came in for my first free oil change. In and out. More

by dawnaperez
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Dover Honda responded

Thank you for choosing Dover Honda and for sharing your experience! We hope to welcome you back to our service center again down the road. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 31, 2025

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This Dealership has always been there for us , you can buy a car anywhere but you won’t get the customer service that they provide. The sales people are great especially Michelle who always remembers our More

by GRAMMIECOGAN
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Recommend Dealer
Yes

Other Employees Tagged: Alecia Pack, Dianna Chase

Sep 02, 2025

Dover Honda responded

Thank you for the review and for trusting Dover Honda with your business! We are grateful to have you as a customer and will be sure to pass the kind words along to Michelle & the team. See you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 31, 2025

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Attentive, listened to my concern and resolved the issue promptly. Kept me updated. Good communication. More

by BATESFAMILY5
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Recommend Dealer
Yes

Other Employees Tagged: Luke, Bill

Sep 02, 2025

Dover Honda responded

Hi Bate, thank you from all of us at Dover Honda for sharing your feedback about our attentiveness and communication! Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 30, 2025

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They understood what was needed, they accomplished that work in a very reasonable time. The car was washed which was a nice unexpected edition at the end. The crew seem to be top notch! More

by powersarnie
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Recommend Dealer
Yes

Other Employees Tagged: Mike Segien , Ken a service representative

Sep 02, 2025

Dover Honda responded

Thank you for sharing your feedback with our team! We are so glad to hear that you had a wonderful experience. See you next time at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 29, 2025

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Just an excellent experience! !!!just a good good good good good good good experience!!!!!Fantastic. More

by luckym09
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Recommend Dealer
Yes

Other Employees Tagged: Hunter Pierson

Aug 29, 2025

Dover Honda responded

Your five-star rating made our day! We can't wait to welcome you back soon! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 29, 2025

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Employee Rating

Called for a battery and cabin filter replacement, they were able to take me not only same day but promptly due to the Honda quick service lane. I was in, taken care of, and cashed out within no time at a More

by Jennlittle95
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Recommend Dealer
Yes
Sep 02, 2025

Dover Honda responded

Thank you for sharing your great experience with our team, Jenn! We appreciate your business and hope to see you again at Dover Honda. Safe travels! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 25, 2025

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Everyone was so amazing and kind. The advice was great. No one is pushy. I even witnessed things I didn’t know happened like the service department, squeezing in walk-ins for mechanic More

by lskogseth
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Recommend Dealer
Yes

Other Employees Tagged: Whoever the cashier was on Friday

Aug 26, 2025

Dover Honda responded

Thank you for the outstanding review! We appreciate your feedback and will share it with our team as well as our cashier. Thank you, from all of us at Dover Honda! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

August 23, 2025

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Employee Rating

Good quick and cheap car service alfor honda cars like a civic 2020 black sport More

by Jj
Service Price Transparency
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Recommend Dealer
Yes
Aug 25, 2025

Dover Honda responded

You’re a star for giving us five stars! We’ll see you next time! Sincerely, Dover Honda Dover, NH www.DoverHonda.com

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