"Everyone that I encountered was extremely friendly and..."
Everyone that I encountered was extremely friendly and willing to help. They maintain the facility and their vehicles very well and work with you to help you with your car dreams. Ilona was great at explaining the vehicle, explaining the price, and the test drive was amazing. She is also super friendly and outgoing!
"I rarely leave reviews, but every so often I'm compelled..."
I rarely leave reviews, but every so often I'm compelled to recognize top notch service. David Bennett was terrific. Friendly and responsive. He walked me through buying my first car in Chicago in the exact specs I needed. He got back to me quickly. Answered every question, no matter how dumb. I had a long wish list, and he exceeded each of them. The care I received from Jose Garcia and Tom Herwehe in the store were also exceptional. I love my car, but the team won my loyalty with warmth, humor and personalized care. 10 out of 10.
"The sales rep, Kirk Anderson, was knowledgeable about the..."
- D. Berr
The sales rep, Kirk Anderson, was knowledgeable about the car I bought and very patient with me during the purchase. He know what I was looking for in a car and price.
"Purchased a few vehicles from Ronnie over the years and..."
- Debbi I
Purchased a few vehicles from Ronnie over the years and he is amazing. Very knowledgeable, service oriented and a real pleasure to work with. I highly recommend Ronnie for all of your vehicle needs!!
"My overall experience was excellent, Ilona was very..."
- Jose D
My overall experience was excellent, Ilona was very helpful and answered all the questions I had. Never felt pressured or rushed to make a decision. Thank you Ilona again and the staff at Zeigler for making this process smooth and helping me join the Merecedes Benz Family.
"I knew exactly which car I wanted as this was my 4th..."
- Deb S.
I knew exactly which car I wanted as this was my 4th Mercedes, and so my husband and I drove up 5+ hours to drive the car I saw online. Piotr and I had corresponded for several days setting up an appointment, and upon arrival, were promptly met at the appointed time.
Piotr knew this was going to be my car, and so directed all information, negotiation and financing to me. As a woman, I appreciated the courtesy shown me. Piotr was easy to work with, and I ended up driving my new SL550 home.
"I had a fantastic experience working with Tim McGrath,..."
- Steph B.
I had a fantastic experience working with Tim McGrath, and the team at Mercedes-Benz of Hoffman Estates. We were approached quickly and kindly when we entered the showroom by Tim, who helped me throughout my entire shopping experience. From exploring options,
test driving, to answering my (many) questions and making sure that I got a personalized session teaching me how to use my new vehicle. I can’t recommend Tim highly enough, so fantastic to work with! Michael in finance was also also great, super quick, thorough, and personable. The entire team here made the shopping process very enjoyable!
"Great experience. Everyone was very friendly and helpful...."
Great experience. Everyone was very friendly and helpful. Easily the best car buying experience I’ve ever had, and the least amount of time I’ve spent at a dealership buying a car. 10/10 would repeat.
"Kirk with Mercedes of Hoffman Estates will get you into..."
- O'Regan Fam
Kirk with Mercedes of Hoffman Estates will get you into the car you want and treat you the way you deserve to be treated! Excellent salesman and a great dealership!
"We can’t say enough about the service we have received at..."
We can’t say enough about the service we have received at this dealership. From sales to service to the general manager, Mike Connolly, every aspect of the car buying experience is excellent. Mike has gone out of his way to address every question and concern we’ve had throughout the process. Everyone here is the best.