Michael Stephenson | Page 3

I had a noise in one of the right side doors the tech couldn't find it but because of Michael Stephensons persistance the noise was found and corrected. Michael is Aces. couldn't find it but because of Michael Stephensons persistance the noise was found and corrected. Michael is Aces. More

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This is the busiest place in St. Pete. I have an oil change contract and my Soul is 4 years old. My service advisor, Michael Stephenson, gets me in and out every time. The work is al Pete. I have an oil change contract and my Soul is 4 years old. My service advisor, Michael Stephenson, gets me in and out every time. The work is always done properly. I’m a long time Crown customer; you can count on them. More

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My experience was wonderful. My GO TO person is always Michael Stephenson. He is very knowledgeable, keeps me in the loop about what needs to be done, cost and time needed to fix My GO TO person is always Michael Stephenson. He is very knowledgeable, keeps me in the loop about what needs to be done, cost and time needed to fix it. Would not go anywhere else. More

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I usually go to Century Kia in Tampa but they couldn't get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson get me in so I decided to call Crown Kia in St. Pete. From the moment I called they were so helpful and got me in that same week. Michael Stephenson and John Munce took great care of me and went above and beyond. It is obvious they take customer service very serious, they represent their company to the highest level of professionalism. I don't have enough words to express my gratitude. Thank you for taking care of me and my car. These guys deserve a raise! More

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Michael Stephenson has been my service adviser at Crown Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and Kia, St. Petersburg, FL for many years. Following, are the reasons I am giving him an "excellent" rating. I usually drop my car off after hours and leave my key in the drop box. Regardless of my appointment time, Michael always calls me when the service department opens to confirm that my car is in the queue and to go over my request for service. He reviews my service history and calls attention to any required services that are due and/or any recall notices, etc. that need to be addressed. He gives me an estimate of the services that will be performed and an estimated time frame for work completion. The first thing I always notice about Michael is, in addition to his attention to detail, professionalism, knowledge of KIA mechanical systems and service requirements, he always presents himself in a very friendly, courteous and helpful manner. If there are any changes in services required after inspection by the mechanic, Michael will immediately call and advise me of any changes to the original estimate as well as options if they see anything that needs to be noted and re-inspected at next service interval such as tires approaching wear limits. After work is completed, Michael always reviews my invoice and explains each charge before presenting to cashier. My car interior is always returned clean and, on most visits, I receive a complimentary car wash. Thank you, Michael, and thank you, Crown KIA, for providing excellent customer service. More

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Always a pleasure working with Michael Stephenson. Michael is a true professional and is always there to make sure his customers are taken care of by going above and beyond what is required of the jo Michael is a true professional and is always there to make sure his customers are taken care of by going above and beyond what is required of the job. More

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Michael Stephenson Is always so helpful and strives to be sure my repairs are done correctly. sure my repairs are done correctly. More

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Michael Stephenson is the best. He's always prompt and takes care of any and all service issue that come up. He's always prompt and takes care of any and all service issue that come up. More

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The car may have been bought at another KIA dealer but Crown has my business from here on out and it is mostly because of the excellent customer service and professionalism of Michael Stephenson. He is th Crown has my business from here on out and it is mostly because of the excellent customer service and professionalism of Michael Stephenson. He is the absolute best at what he does and he even went out of his way to make sure that the car would be safe to drive until I could get it into the shop. Thanks Michael! More

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I’m always treated with respect. Michael Stephenson is the absolute best! I’m always satisfied. Michael Stephenson is the absolute best! I’m always satisfied. More

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