Michael Thorn | Page 3

Excellent customer service! ! The entire team made me feel valued. Quick easy and honest from start to finish ! The entire team made me feel valued. Quick easy and honest from start to finish More

by burne1157 Verified Customer Verified Customer

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service department was pleasant and helpful wait time was reasonable, waiting area nice, coffee was good was reasonable, waiting area nice, coffee was good More

by manstedt Verified Customer Verified Customer

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Everyone at this dealership was welcoming and friendly. My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! My car was serviced and everything checked. The shuttle service was a big plus. Both drivers were just great! More

by lindazielke Verified Customer Verified Customer

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Everything was seamless and easy from drop off to pick up. I was kept updated of any changes and when my car was ready, as well as what my bill was going to look like. up. I was kept updated of any changes and when my car was ready, as well as what my bill was going to look like. More

by kmdivitantonio Verified Customer Verified Customer

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I had an appointment for an oil change tire rotation on December 23, 2023. (advisor Dwight Phillips ) When I got the bill for my service it says I requested the premium General Motors service. I didn't req December 23, 2023. (advisor Dwight Phillips ) When I got the bill for my service it says I requested the premium General Motors service. I didn't request anything so when I tried to present a coupon for either the 79.95 or 89.95 service I was informed that that I got the premium service even though I did not request it and I wasn't informed that they were just going to give me the higher service that I probably didn't need and then I had to eat the bill for $133 when I probably could've been paying $85. So I'm really annoyed that you guys just charged me for the premium service without letting me see my options and I went into paying for my service blindly because I thought I was just getting a regular oil change tire rotation, so I think it's pretty screwed up on your service people to put on my bill that I requested the premium general motor service when I didn't I wasn't even given the option. I don't get understand what how you guys just charged me for the highest service without my consent. And even after I followed up with the service department a week later, I still have yet to hear back from anybody at performance Buick GMC. More

by tae6 Verified Customer Verified Customer

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Service personnel are friendly, polite and helpful. Also, I trust and appreciate the quality skills of the mechanics. Also, I trust and appreciate the quality skills of the mechanics. More

by EEKAELLIOTT Verified Customer Verified Customer

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I brought my Sierra in for a "check Engine" light. They found the problem and had it repaired the same day. As usual, the truck is running very well. They found the problem and had it repaired the same day. As usual, the truck is running very well. More

by Titless Verified Customer Verified Customer

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The truck bed liner was installed quickly and the parts arrived as expected. No issues. arrived as expected. No issues. More

by mrdurenberger Verified Customer Verified Customer

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Good Service I wish the prices were lower or you offered a senior discount on services. a senior discount on services. More

by williamfd0 Verified Customer Verified Customer

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Great service and communication from start to finish. Service was completed in a timely manner. Service was completed in a timely manner. More

by mhoffman796 Verified Customer Verified Customer

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