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Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 4

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

January 29, 2026

Dealership Rating
Employee Rating

Outstanding service coordinated by John and Eddie. They always get it right for me. I wont let anyone else touch my truck... More

by jameshyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John & Eddie

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Feb 11, 2026

Performance Buick GMC responded

Thank you, James, for the great review. It is our pleasure to hear about your positive experience with John, Eddie and our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

January 29, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Bought the vehicle here and always return for al its needs More

by planebuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Hoyt

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

January 29, 2026

Dealership Rating
Employee Rating

Awesome service and customer satisfaction. Great staff that deserve six stars. Will use them again More

by DAVEK19662000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

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Feb 11, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 28, 2026

Dealership Rating
Employee Rating

I would highly recommend Performance Buick GMC, John Barker was great and explained everything concisely. This was my first Performance Service Center experience and happy to say I will be continuing t More

by CHRISTOPHER.WIGGINS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , John Barker

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Feb 11, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with John. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 13, 2026

Dealership Rating
Employee Rating

Very satisfied, everyone is friendly. Everything was taken care of rather quickly appreciate the ride to my house and car being completed quickly. More

by karenbsalicrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

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Jan 14, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 12, 2026

Dealership Rating
Employee Rating

Always have my truck ready when I request preform work I request and very professional service More

by MSSTIVALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

Report | Print
Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 11, 2026

Dealership Rating
Employee Rating

Professional, punctual and courteous service from online booking to drop off and pick up of vehicle More

by JOHNHOCKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Eddie and all members of service team

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Jan 13, 2026

Performance Buick GMC responded

We are pleased to hear that our service team was effective and efficient. Thank you for taking the time to write us a good review. We appreciate your business and wish you many safe miles!

January 10, 2026

Dealership Rating
Employee Rating

Eddie was great great great great great great great great great great great great great More

by PMCNULTY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Chris Wells, Rodrigo Diaz-Parra, Jalex Green, Anthony Ciarlo, Leonard Clark, Mark Bougas, Dwight Phillips, Jacob Stevenson , Eddie

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Jan 13, 2026

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Eddie. We are grateful for your business and hope to see you again in the future. Until then, drive safely!

January 08, 2026

Dealership Rating
Employee Rating

This dealership is a place where everyone feels in good hands, the customer service is awesome and very professional. More

by ARONHILL120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Eddie

Report | Print
Jan 09, 2026

Performance Buick GMC responded

Thank you for your fantastic feedback! We take pride in delivering top-notch customer service, and it's wonderful to hear that you had such a positive experience at our location.

January 02, 2026

Dealership Rating
Employee Rating

Norman was extremely communicative and helpful during the whole process. Could not recommend him more. More

by marianapdias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , Norman Hoyt

Report | Print
Jan 03, 2026

Performance Buick GMC responded

Thank you for taking the time to let us know that we are doing a good job. We're grateful that you recognized Norman’s helpfulness and commitment to excellence. We work hard to give our customers a fantastic experience and are happy to see that we are making it happen! We wish you many safe journeys.

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