Dealership Experience
5 yrs, 1 mo
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
349 Reviews
Write a Review349 Reviews of Michael Thorn
November 27, 2025
One of the best dealerships I have ever been to. Service is outstanding. Performance is what they are. Service is outstanding. Performance is what they are. More
Other Employees Tagged: Peggy Sensale, Chris Wells, Mark Bougas, Dwight Phillips, Jacob Stevenson
November 26, 2025
Was easy and quick to make my appointment, and once again John from the service team was very helpful. John from the service team was very helpful. More
Other Employees Tagged: Dwight Phillips , John
November 18, 2025
Easy to set up service appointment. They even took me in when I showed up early. Very nice and helpful. They even took me in when I showed up early. Very nice and helpful. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
November 13, 2025
It really is so easy to deal with Performance and their service department. I was on the fence regarding which tires I should get and thier guidance was spot on. As always, the communication is key. Th service department. I was on the fence regarding which tires I should get and thier guidance was spot on. As always, the communication is key. They are a well led team. I got me neighbor to switch to them and will most likely but hi next truck there... More
Other Employees Tagged: Brian Gauthier , John & Eddie
November 07, 2025
I like Performance; their people are courteous and knowledgeable. During my last visit, I was helped by Norman Hoyt, who explained everything and made sure I understood I was satisfied with the servic knowledgeable. During my last visit, I was helped by Norman Hoyt, who explained everything and made sure I understood I was satisfied with the service. Thank you, Norman. More
Other Employees Tagged: Norman Hoyt
November 02, 2025
John and the rest of the staff were excellent ensuring that my experience was positive. that my experience was positive. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson , John was excellent and curious.
October 31, 2025
One of the worst service experiences I have ever had. Had my vehicle for a day and did NOTHING! Then they lied and said they did. Even lied about washing my vehicle! Never provided me with a repair order Had my vehicle for a day and did NOTHING! Then they lied and said they did. Even lied about washing my vehicle! Never provided me with a repair order. I had to call the next day to request one. Tried to use the phone number they provided if I wasn’t 100% happy. I tried 4 times and could not get connected. Pitiful! More
October 24, 2025
I recently had an excellent experience with the service department at Performance GMC! From the moment I arrived, the staff was friendly, professional, and efficient. They clearly explained the work needed department at Performance GMC! From the moment I arrived, the staff was friendly, professional, and efficient. They clearly explained the work needed on my vehicle, completed it sooner than expected, and kept me updated throughout the process. The quality of service and attention to detail were outstanding — my car runs better than ever! I highly recommend their service team to anyone looking for trustworthy and top-notch automotive care. More
Other Employees Tagged: Norman Hoyt
October 21, 2025
Quick service, quality service, and friendly staff. Would come back again! This is my second time getting an oil change and will come back. Would come back again! This is my second time getting an oil change and will come back. More
Other Employees Tagged: Dwight Phillips, Jacob Stevenson
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