Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Michael Thorn
Michael Thorn at Performance Buick GMC

Michael Thorn | Page 7

Service Manager

Performance Buick GMC

1247 NJ-10
Cedar Knolls, NJ 07927

Contact Me
4.8
349 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

10 yrs, 6 mos

Languages Spoken

English English

4.8

349 Reviews

Write a Review

349 Reviews of Michael Thorn

October 11, 2025

Dealership Rating
Employee Rating

I Had a good experience with the service department they did a good job and finished on time ! More

by FRED.MORAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 12, 2025

Performance Buick GMC responded

Thank you, Fred, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

October 05, 2025

Dealership Rating
Employee Rating

It was great . I have used this dealership since it opened. I am always happy with the service. More

by SUZMB6701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peggy Sensale, Chris Wells, Mark Bougas, Dwight Phillips, Jacob Stevenson

Report | Print
Oct 07, 2025

Performance Buick GMC responded

Thank you so much for the great review. We appreciate your loyalty and look forward to seeing you again in the future. Until then, drive safely!

October 04, 2025

Dealership Rating
Employee Rating

The service was great and they took the time to go over all the services my truck needed and will be back to take care of those things at a later time. More

by RRYERSONCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

Report | Print
Oct 07, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. We are happy to hear that our service team provided you informative service. We look forward to seeing you in the future, but until then, drive safely!

October 03, 2025

Dealership Rating
Employee Rating

I Will never buy another car from this awful dealership! Not accommodating what so ever. More

by JOE345NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jacob Stevenson

Report | Print

October 03, 2025

Dealership Rating
Employee Rating

Best dealership I have ever worked with! Everyone is so friendly and extremely informative with every aspect of the dealership. Such a great experience!! More

by BSAXTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Gauthier, Dwight Phillips, Jacob Stevenson

Report | Print
Oct 03, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

October 02, 2025

Dealership Rating
Employee Rating

Everything was really good. The customer service was excellent and all our needs were covered. More

by thomas.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson

Report | Print
Oct 02, 2025

Performance Buick GMC responded

Thank you, Thomas, for sharing your experience with us! We're thrilled to hear that our service team provided you with such efficient and excellent service. We look forward to assisting you again in the future!

October 01, 2025

Dealership Rating
Employee Rating

I highly recommend their service department. Work is done right the first time. Norman (service advisor) ensures good customer service. More

by FEENEY862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman

Report | Print
Oct 02, 2025

Performance Buick GMC responded

Thank you for the 5-star review and for your willingness to recommend us to others. It is our pleasure to hear about your positive experience with Norman. We appreciate your business and wish you many safe miles!

September 22, 2025

Dealership Rating
Employee Rating

Good customer service and scheduling Took the truck in for recall and it was done on time More

by KGRACEFFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 22, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

September 20, 2025

Dealership Rating
Employee Rating

Service advisor was great. Helped explain everything nicely and even did a test drive with me to understand the issue with the vehicle. More

by ROSSTSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , John

Report | Print
Sep 20, 2025

Performance Buick GMC responded

Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!

September 18, 2025

Dealership Rating
Employee Rating

These guys are awesome. Very helpful. Will use them again for service. Had a recall which was fixed. More

by A1bestdad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwight Phillips, Jacob Stevenson , John in service

Report | Print
Sep 19, 2025

Performance Buick GMC responded

Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!

1
...
6
7
8
...
35

Dealership Inventory (224 Vehicles)

used 2026 Chevrolet Tahoe car, priced at $87,222
2026 Chevrolet Tahoe
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
$87,222
View Details
new 2026 GMC Yukon car, priced at $102,710
2026 GMC Yukon
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
$102,710
View Details
used 2026 Chevrolet Silverado 3500 car, priced at $61,065
2026 Chevrolet Silverado 3500
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
$61,065
View Details
new 2026 Buick Enclave car, priced at $57,200
2026 Buick Enclave
new
Iridescent White Tricoat exterior
Automatic
All-wheel Drive
$57,200
View Details
new 2026 Buick Envision car, priced at $47,350
2026 Buick Envision
new
Quartz Blue Metallic exterior
Automatic
All-wheel Drive
$47,350
View Details
used 2024 Chevrolet Colorado car, priced at $36,543
2024 Chevrolet Colorado
used
Black exterior
Automatic
Four-wheel Drive
$36,543
View Details
View All Inventory