Michael Van Hoose | Page 5
Fixed Operations Director
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
330-673-3139 ext 107
Read moreDealership Experience
15 yrs, 1 mo
56 Reviews
Write a Review56 Reviews of Michael Van Hoose
July 29, 2021
Justin has always done a great job for me over the years. He is my go to for Jeep products! Thank you for your excellent work Justin!! He is my go to for Jeep products! Thank you for your excellent work Justin!! More
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , John Coco III, Brian Franklin, Corey Graham, Dan Kalifoot, Matt King, Kim Rafferty, Justin Stinnett
July 22, 2021
I have purchased from Klaben for years. Jeeps (2) and I have purchased from Klaben for years. Jeeps (2) and Fords. I have always been pleased with the sales and the service. I had some issues with m I have purchased from Klaben for years. Jeeps (2) and Fords. I have always been pleased with the sales and the service. I had some issues with my new Wrangler and the service department figured the problem and solved it. Kim helped us when she worked across the street at Klqben Ford, and now at Klaben Jeep. When the steering issues were tough to correct, Kim assigned Mike to the problem. Mike's been around for a while and knew what to try....success! Experience does count and between these two professionals my Jeep was back on the road Kudos to these two fine employees. Mike Sanders More
Other Employees Tagged: Kim Rafferty
December 01, 2020
Staff and Crew are awesome here. Always positive vibes and great service. Work has always been prompt, waiting area is clean and distanced, any questions are responded to in a timely manner. These guys ro and great service. Work has always been prompt, waiting area is clean and distanced, any questions are responded to in a timely manner. These guys rock! More
Other Employees Tagged: Joe Hilliard , Todd Bamm, Corey Graham, Dan Kalifoot, Kim Rafferty, Scott Sobie, Justin Stinnett
November 03, 2020
This dealership knows how to give great customer service! Plus they have the best prices! Klaben is the only place to go! You'll be glad you did! Plus they have the best prices! Klaben is the only place to go! You'll be glad you did! More
Other Employees Tagged: Joe Hilliard , Todd Bamm, Kim Devlin, Carl Esker, Brian Franklin, Corey Graham, Dan Kalifoot, Kim Rafferty, Justin Stinnett
August 14, 2020
Kim worked above and beyond for me, attempting to locate a discontinued part all over the country. Then she asked Michael the Mechanic to show me what they were able and not able to do. He was super helpful a discontinued part all over the country. Then she asked Michael the Mechanic to show me what they were able and not able to do. He was super helpful too. My experience was great esp compared to the other dealer repair shop in my area where work is never quite right. More
Other Employees Tagged: Kim Rafferty
July 16, 2020
Resolution ongoing Service Issue. After a couple meeting with service department, we expressed our dissatisfaction with an issue with our Cherokee and we were promised a speedy and sat After a couple meeting with service department, we expressed our dissatisfaction with an issue with our Cherokee and we were promised a speedy and satisfactory resolution. The owner, Rich Klaben said he would stand with us and resolve this problem. Within a week he kept his word and resolved our problem to our satisfaction. We will gladly recommend this Dealership to anyone who asks. More
Other Employees Tagged: Richard Klaben , Todd Bamm, Carl Esker, Brian Franklin, Corey Graham
October 02, 2019
Very efficient and friendly I was able to first call ahead and set up what I needed to take care of. When I arrived they were first friendly and extremely professional! I was off I was able to first call ahead and set up what I needed to take care of. When I arrived they were first friendly and extremely professional! I was offered services that I did not know I could get and was out of there at the exact time they thought the car would be done! I was extremely impressed! More
Other Employees Tagged: Joe Hilliard , Brian Franklin, Corey Graham, I cannot remember a couple of the guys, but we’re all great!
July 06, 2019
A nice turn around. After an initial bad interaction with Klaben Service Center, I had the privilege to work with Mike from management who addressed my concerns, and went After an initial bad interaction with Klaben Service Center, I had the privilege to work with Mike from management who addressed my concerns, and went above and beyond to fix an earlier miscommunication, and questionable service situation that I encountered. Thanks for everything Mike, and the extra mile that you traveled was greatly appreciated! I will be looking at your dealership for further repair on my Dodge. More
Other Employees Tagged: Corey Graham, John Hruby, Richard "Buddy" Moore
March 28, 2019
Excellent Service The folks at klaben Chrysler Jeep are the best! They are always friendly, and have extensive knowledge. This is the place to go for Jeep service. The folks at klaben Chrysler Jeep are the best! They are always friendly, and have extensive knowledge. This is the place to go for Jeep service. More
Other Employees Tagged: Richard Klaben , Justin Stinnett
February 20, 2019
great experience I return to Klaben and refer others here because of the low pressure and friendly atmosphere. Over the years I have tried other dealerships and always I return to Klaben and refer others here because of the low pressure and friendly atmosphere. Over the years I have tried other dealerships and always return to Klaben for that reason. Don Jacobs is friendly, helpful, and always there when I need help. Have never had a bad buying experience at Klaben. More
Other Employees Tagged: Brian Franklin, Caleb Jacobs, Don Jacobs, Buddy Moore

