Michael Vigorito | Page 2

The absolute best car buying experience I’ve ever had. Kudos to the entire staff at Security! I will definitely be back in 3 years. Kudos to the entire staff at Security! I will definitely be back in 3 years. More

by sirTWITCHalot Verified Customer Verified Customer

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Michael handled my used truck purchase perfectly. 80% of the transaction was done over the phone. I basically just went in to sign and wait for vehicle prep. Man of his word. Will most definitely 80% of the transaction was done over the phone. I basically just went in to sign and wait for vehicle prep. Man of his word. Will most definitely use again and refer whoever I can. More

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I had a great experience working with Mike at the dealership. He was friendly, honest, and made the whole process easy and stress-free. He took the time to answer my questions and made sure I felt co dealership. He was friendly, honest, and made the whole process easy and stress-free. He took the time to answer my questions and made sure I felt comfortable with everything before moving forward. I’d definitely recommend asking for Mike if you’re looking for a smooth car-buying experience. More

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We bought our Ram from Mike last week and had a great experience. He was responsive, accommodating, and straightforward throughout the entire process. The negotiation was fair and honest. Great truck and experience. He was responsive, accommodating, and straightforward throughout the entire process. The negotiation was fair and honest. Great truck and we are very happy. More

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Mike and his entire team was great. I had to trade in my Scatpack Charger and Mike made it easy. He got me into a really nice Durango. I was in and out of there in a few hours. My secon I had to trade in my Scatpack Charger and Mike made it easy. He got me into a really nice Durango. I was in and out of there in a few hours. My second time working with Mike and I will definitely be back there to do business with him again. More

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Been to many dealerships in my days and there is a huge difference between working with a huge auto conglomerate or a family owned and operated dealership. You can tell the difference the minute you walk i difference between working with a huge auto conglomerate or a family owned and operated dealership. You can tell the difference the minute you walk into the showroom. Mike was fair and honest and we struck a deal on a certified pre-owned RAM. It was one of the easiest car buying experiences of my life. I will 100% recommend them to everyone, I just hope they stick around. More

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I came back here to purchase another Dodge Ram since I bought my first one here and the people I deal with here I cannot say anything but good feelings and words from them they work with me they dealt wit bought my first one here and the people I deal with here I cannot say anything but good feelings and words from them they work with me they dealt with me and got me on the road the next day so thank you very much for a great service even though I can't remember names you know who you are and thank you very much More

by Johnarte Verified Customer Verified Customer

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Professional excellent customer service top notch service delivered everything promised went out of her way to make sure I was happy 100% delivered everything promised went out of her way to make sure I was happy 100% More

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When I purchased a new pre-owned vehicle from there, the sales person I dealt with was all nice & convincing about repurchasing a another car because I encountered an unfortunate situation with my previous sales person I dealt with was all nice & convincing about repurchasing a another car because I encountered an unfortunate situation with my previous vehicle that I purchased from them 5 years ago & there was some kind of misunderstanding about my warranty on my vehicle & they told me I was going to have to pay out of pocket over $10, 000 to fix which required a whole new engine according to the woman that is in charge of the mechanical part. My vehicle sat there for over a week without it being checked. I got a phone call from one of the workers that my vehicle would be done by the end of the week which was a Friday. I show up that Saturday to pick it up with the impression it would be fixed , only to be told they were still in the process of diagnosing my vehicle. I’m a working mom & not only have I been without a vehicle for 1 week. I never was offered a rental from them to help me get around. Instead I had to figure things out on my own. I thought that was very unprofessional of them inot thinking of the well being of their customer while the vehicle was being worked on. Although my vehicle was still in great condition and running it only have a shaking problem which I’m no mechanic so I can’t verify that it’s the truth. After all was said & done about my warranty even though my contract stated other wise. It all came down to me repurchasing another vehicle from them with an extended warranty. Before I finalized my decision I asked the sales person at the time which was Cory which by the way was the same person who helped me the first time five years ago. I asked home about the windshield being cracked. He said the would replace it which they did. I also asked about one of the passenger seat which was damaged along with a few scratches on the vehicle he said they would take care of it. After I purchased the vehicle everything is fine & the only things left was just the minor things that needed to be fixed. I would be given a day to come in to get the issue resolved & then it’ll be a problem where no one knows about my recent concerns regarding the vehicle. I then bring the vehicle back to get the issue fixed which I was advised by Cory to bring it in on a Friday. I did just that which was around 10 am & no one knows what I was there for nor they were told about the service that needed to be done. I then deal with another guy named Mike which he wasn’t aware of the situation so he gave me another day to come in because the service that was needed on the car could not be done on that day due to the rain. so he told me to bring it back another day to get the issues fixed. I then come in he totally tells me he doesn’t remember & another guy that was there at the time of the purchase named Anthony recognized me then asked me what was the issue & I showed him all of what needed to be fixed on the vehicle then gave me another date to come in another day. I came in on that day & he also forgot he had to get me a rental & said he couldn’t I got frustrated’ then he said oh yea I did say I can get you a vehicle for the couple of hours of the car getting worked on. It took a long time but he did come through. I left the vehicle that morning then I received a call from him later on that afternoon that the vehicle would be ready by 5:30. I said ok I’ll see you then. He then replied that he would not be there because he was leaving at 5pm. I told ok fine. I get there a little around 6 just to give them time if needed & the windshield was fixed but there was so much debris from the work they’ve done & when I handed them my vehicle it was very cleaned & just came from a car wash. My driver seat mat had boot foot prints on them. The passenger seat that was damaged was not fixed properly & was such a mess in the back of the seat & the scratches they said they would buff out & fixed was not done. So at that point I was very disappointed. There’s no more space for my grievance. More

by leilalopes5 Verified Customer Verified Customer

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Very fair and helpful the used car department went above and beyond to make me happy I will definitely be returning and beyond to make me happy I will definitely be returning More

by ark7240 Verified Customer Verified Customer

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