Michael Vigorito | Page 12
Used Car Director
Security Dodge Chrysler Jeep Ram
345 Merrick Rd
Amityville, NY 11701
Dealership Experience
11 yrs, 8 mos
Industry Experience
23 yrs, 5 mos
Languages Spoken
English
Employee Video
135 Reviews
Write a Review135 Reviews of Michael Vigorito
April 27, 2019
Love my new Jeep Laredo! Great dealership with a warm, friendly staff! Their prices are the lowest & Jason is a great salesman who worked within our range! Thank you, Susan Great dealership with a warm, friendly staff! Their prices are the lowest & Jason is a great salesman who worked within our range! Thank you, Susan More
Other Employees Tagged: Jay DeLalla, Jason Waters
April 18, 2019
2018 Jeep wrangler JL Wrangler recall check...oil change.., although I came in for a recall notice, when i asked if they could do an oil change, there was no push back by t Wrangler recall check...oil change.., although I came in for a recall notice, when i asked if they could do an oil change, there was no push back by the service advisor. And they told me i had 4 complimentary oil changes... More
Other Employees Tagged: Karla Pascual, William Polanco
April 04, 2019
Great experience Alise was very helpful when picking out our Jeep! Knowledgeable, friendly and great customer service!! I would recommend her to anyone who is looking Alise was very helpful when picking out our Jeep! Knowledgeable, friendly and great customer service!! I would recommend her to anyone who is looking for a vehicle. More
Other Employees Tagged: Alise Bitic
April 04, 2019
Get a lease with Alise Alise was great, came in for an oil change walked out with a new compass. Her attention to detail was unparalleled. Would definitely recommend anyon Alise was great, came in for an oil change walked out with a new compass. Her attention to detail was unparalleled. Would definitely recommend anyone to buy from her in the future. More
Other Employees Tagged: Alise Bitic , Jay DeLalla
March 21, 2019
Security dodge is very efficient with time and services We have bought several vehicles from the team there and only deal with them for all our services. Thankfully the team is always on point with price an We have bought several vehicles from the team there and only deal with them for all our services. Thankfully the team is always on point with price and time More
Other Employees Tagged: Raja Jagtiani , Jay DeLalla, William Polanco, John Sciortino, Customer Service
February 28, 2019
Took care of everything I went in for an oil change and wheel alignment. Service Manager saw that there were open recalls and told me if I could leave it they would fix every I went in for an oil change and wheel alignment. Service Manager saw that there were open recalls and told me if I could leave it they would fix everything. I left it for the day and everything including injector service was done by next morning. I had no appointment and I was very surprised that they offered to do it all. Great experience every time I’ve been there including my vehicle purchase. More
Other Employees Tagged: Customer Service
February 03, 2019
The Pre-owned Sales Team is the best! I've purchased several pre-owned Dodge Ram's from Security and they absolutely have the best selection and best pre-owned sales team. Their customer s I've purchased several pre-owned Dodge Ram's from Security and they absolutely have the best selection and best pre-owned sales team. Their customer service is top notch and are always there to help with any issues. Highly recommend working with them for your next purchase. More
Other Employees Tagged: Raja Jagtiani , Marissa Maniscalco
January 12, 2019
Did the Right Thing... I bought a used Town & Country this past August. The second weekend I had it, a loud noise coming from the back had me realizing I had a big problem. I bought a used Town & Country this past August. The second weekend I had it, a loud noise coming from the back had me realizing I had a big problem...brake pads were so worn down they carved grooves into the rotors. We crept to the dealership only to be told they only do oil changes on Sundays. After some protest, the brakes were fixed, but it was the better part of a Sunday afternoon spent sitting in a dealership. Not happy, and starting to wonder about this car. There were incidents where the car wouldn't start. I'd wait a few minutes, then it would start. Gas light went on, and a mile later I ran out of gas. I've been driving for decades and have NEVER run out of gas. One day water dripped out of the map light. Last straw? Come out of Mets game in late September and the car will not start. We have seven people in a parking lot that is clearing out fast. Called roadside assistance, and while waiting, the car started and we got out of the lot just before they locked it up. I was pretty upset, I obviously knew I bought a used car, but I was stuck in a car that, among other things, I could not be sure was gonna start when I got in it. I brought it in to service for this issue, and while waiting, I went to see Mike, the Used Car Manager. He listened to everything I had to say, and while I prepared myself to hear a stock answer about how it didn't qualify as a "lemon" and it wasn't "certified" used, or any of a hundred responses that would all end in I'm really sorry, but we really have no obligation to do anything here, he blew me out of the water by asking if I wanted to get out of the car. YES! Yes, yes, yes! He then went to work to find me a similar, newer, certified used car on the lot, got the financing done, and I drove away the same day in a "new" car. I STILL love my new car 3 months in. I was ready to bash this dealership from top to bottom, and I still don't know how they let me drive the first car off the lot with basically no brake pads, but Mike totally owned it, stepped up to the plate and made it right. Turns this from a zero star to a five star review. I would go back again (though I plan on staying in my car for a while), and based solely on Mike's actions, I recommend this dealership. I am one happy customer. Sorry it took me so long to get around to giving him kudos. More
Other Employees Tagged: Ahmad Hosman
December 31, 2018
Top notch service from all team I went there for servicing my Dodge Dart 2014 and after speaking with Karla, she gave me a great deal for a Jeep Latitude. Karla very confident and kn I went there for servicing my Dodge Dart 2014 and after speaking with Karla, she gave me a great deal for a Jeep Latitude. Karla very confident and knowledgeable and quite friendly. She also listened to my needs of what I expected for a trade in and came back with a valuable deal. Very important to listen for the customers needs and she did it! OVerall teams very attentive, made you feel comfortable and not pressured for landing a deal. Offered additional services if needed, and left the facility feeling very confident of making a good choice! Again staff great to work with, atmosphere seems like a great place to work! Thank you for you generosity of taking the time to service my needs. Best Regards. Lisa Faiella More
Other Employees Tagged: Karla Pascual, Customer Service
November 05, 2018
great service Security really values their customers and do an exceptional job to please you. We've purchased a couple cars from them and get service done regularly Security really values their customers and do an exceptional job to please you. We've purchased a couple cars from them and get service done regularly, always a good experience. More
Other Employees Tagged: Davolio Bill, Brandon Troy

