Michael Welch
Michael Welch at Shottenkirk Honda of Cartersville
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Michael Welch | Page 15

Finance Manager

Shottenkirk Honda of Cartersville

539 E Main St
Cartersville, GA 30121

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4.8
401 Reviews

Languages Spoken

English English

4.8

401 Reviews

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401 Reviews of Michael Welch

July 20, 2023

Dealership Rating
Employee Rating

We had a great experience with Cook and Michael. Thanks again for staying late for us! More

by LUCASJCARLSON001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emmanuel “Cook” Holloway

Jul 20, 2023

Shottenkirk Honda of Cartersville responded

Hi, Lucas! Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We will pass along your thanks to Cook and Michael. We appreciate your business and hope to see you again soon!

July 19, 2023

Dealership Rating
Employee Rating

Very professional. Very helpful staff. Would recommend to others who are looking to buy a Honda More

by CHRISBRANCHLESLIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Miller

Jul 19, 2023

Shottenkirk Honda of Cartersville responded

Congratulations on the purchase of your new Toyota, Chris! Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2023

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Great experience. Everyone that worked with me was helpful and worked hard to get me the financing I was looking for. I left very happy and excited and my purchase. More

by BRANDYSB01
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sherry Keffer

Jul 18, 2023

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Shottenkirk Honda of Cartersville are glad to have you as a customer.

July 14, 2023

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Excellent and professional service. My husband and I are so glad we found a great dealership to get our family vehicle. More

by BTAYLOR_09
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 15, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 12, 2023

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Employee Rating

It was a quick and easy process. I really felt heard and understood. I wasn’t forced into looking at anything I wasn’t bombarded with information . It was a great experience over all More

by SAV919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Smith

Jul 12, 2023

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

July 12, 2023

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Sherry and Michael were so great! They both made my first car buying experience wonderful! I recommend Honda, Honda of Cartersville, and Sherry and Michael to anyone! I absolutely lov More

by ALLIEBOWEN6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kevin Dowdy, Sherry Keffer

Jul 12, 2023

Shottenkirk Honda of Cartersville responded

Thank you, Allie! Here at Shottenkirk Honda of Cartersville, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 11, 2023

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Employee Rating

They did a great job of explaining the whole process and made it seem less from start to finish. More

by KEATON T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernie Black

Jul 12, 2023

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 07, 2023

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Employee Rating

Everyone is very friendly and not pushy at all! We love Shottenkirk Honda of Cartersville and would recommend to all our family and friends! Justine was the best and helped us get the best deal! More

by Hannah
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Justin Delong

Jul 07, 2023

Shottenkirk Honda of Cartersville responded

Hannah, it's fantastic to hear that Justin provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

July 05, 2023

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Employee Rating

Tommy and Jacob went above and beyond to find a vehicle that I would love when I returned a vehicle that my wife wasn’t happy with. They worked with me on the price and I appreciate their patience and prof More

by JAKE.FREEMAN4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Lewis, Tommy Malone , Jacob Cline

Jul 05, 2023

Shottenkirk Honda of Cartersville responded

Jake, It's fantastic to hear that Tommy and Jacob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Honda of Cartersville!

July 05, 2023

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Employee Rating

Did not honor veterans benefit as advertised. Also did not disclose details on the sale. Site manager was trying to scam More

by JOHNSTEELE226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: TL Ford , Alex Bearden

Jul 09, 2023

Shottenkirk Honda of Cartersville responded

Thank you, John, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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