Michael Welch | Page 15

Everyone we encountered was very friendly and helpful with anything we needed. We will recommend Honda to anyone. with anything we needed. We will recommend Honda to anyone. More

by AMANDABRAWNER9911 Verified Customer Verified Customer

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Nice people - good deal on the Ridgeline. Very happy with service during the buying process - Very happy with service during the buying process - More

by WJAMESARNOLDJR Verified Customer Verified Customer

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TL Ford was awesome! He went the extra mile to make sure we LOVED our certified pre owned! He went the extra mile to make sure we LOVED our certified pre owned! More

by TEAMSARRIS Verified Customer Verified Customer

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Listened to what we needed and wanted- and did all they could to make it happen. We left with the terms and exact automobiles we wanted. could to make it happen. We left with the terms and exact automobiles we wanted. More

by JAMIEKAT1114 Verified Customer Verified Customer

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Shottenkirk Honda makes you purchase 1) Protection package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch ga package - $1995.00, 2) No worries plus - $895.00 without exception! In my opinion this is not lawful nor ethical business practice! Also Mr. Welch gave us an interest rate of 9.34% even though Honda said we had excellent credit through them. We were supposed to get the promotional rate of 5.99% for 72 months! He told me that the dealership makes more money the higher the rate is! The sales manager was not very friendly either! However Terry Ford was very friendly, professional and knowledgeable! He explained everything about the car in good detail! Oh I almost forgot, they would not take no for an answer about their extended warranty stating Honda’s bumper to bumper warranty does not cover much at all! After about an hour of them trying to convince us to purchase this warranty we declined it! They did not like this at all! We would like a refund of the above fees. If not I will be contacting the Vice President of Honda about all these matters! More

by BARBARAPAIR Verified Customer Verified Customer

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We bought a new car, and our experience was beyond our expectations. Everyone was friendly, kind, and helpful. From the manager, Richard Lewis, who took the time out of his busy day to speak with us in re expectations. Everyone was friendly, kind, and helpful. From the manager, Richard Lewis, who took the time out of his busy day to speak with us in regards to our car of choice to Everette, our salesperson, was excellent, organized, knowledgeable, and efficient. Kevin, Jason, and Michael were an integral part of the team that made this experience excellent. With a team leader in Richard Lewis... you need to make the drive to Cartersville to purchase a car. Also, Kevin Edders in service is amazing, honest, and explains in detail what needs to be done or not done to your car. FYI.. We own two other Honda's. More

by LISAKARKIN Verified Customer Verified Customer

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Great staff members - Logan is very helpful, great dealership - buying 2nd vehicle from this dealership dealership - buying 2nd vehicle from this dealership More

by BHAKTI.DAVE1999 Verified Customer Verified Customer

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Terry was great! Very professional, fast and cares about your experience. Very satisfied with Terry and Staff Very professional, fast and cares about your experience. Very satisfied with Terry and Staff More

by ELLIOTTSTEWART770 Verified Customer Verified Customer

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They were really helpful in helping get my new SUV and I'm really happy I got it, I highly recommend coming here I'm really happy I got it, I highly recommend coming here More

by ORTIZJESUS4788 Verified Customer Verified Customer

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Although Logan is clearly new to the sales industry he shows great potential and enthusiasm for his earnings potential. Mr Welch was very courteous and accommodating with my questions and counter offers. shows great potential and enthusiasm for his earnings potential. Mr Welch was very courteous and accommodating with my questions and counter offers. Together they will make a great team and have and incredible standing on KPI boards in the future. A welcoming environment ate the dealership is just a small expression of what your team has to offer. There is clear espirt de corps within your organization and it shows. Logan will be a top salesperson within the coming years. He just needs to continue working with the team he has and be persistent. My family and I have purchased 6 vehicles from Shottenkirk’s and will continue to do so thanks to your professionalism and dedication to providing an excellent experience. From my family to yours thank you!!! If possible promote Logan ahead of pears he has the potential!!!!! More

by CLUEDTKE5 Verified Customer Verified Customer

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