Michael Welch | Page 50

Michael Welch was awesome. Everyone was super friendly and helpful. Excellent customer service. I would absolutely recommend Shottenkirk Honda if you are looking for a car. and helpful. Excellent customer service. I would absolutely recommend Shottenkirk Honda if you are looking for a car. More

by bprice4006 Verified Customer Verified Customer

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Not a good experience. NO FOLLOW UP AFTER SALE < NO PAPERWOR While the purchase of my vehicle started out good with home delivery from our salesman Michael during the eight of the covid 19 virus in our area, it While the purchase of my vehicle started out good with home delivery from our salesman Michael during the eight of the covid 19 virus in our area, it turned out that NONE of the paperwork and documents were provided to us in the glove compartment that Michael said would be there. We do not even have the manual to the car!! NOTHING! I have contacted Michael and he said he would "look into"getting us the paperwork to include the bill of sale, the extended warranty paperwork AND the owner manual but, nothing after 2 weeks. I also left a message with the new car supervisor a week ago, and NOTHING! So far, I do not have ANYTHING TO DOCUMENT the sale of this vehicle to me..I would appreciate it if someone would look into the matter and provide us with the bills of sale, the signed extended warranty agreement ( which I am being charged for via finance, the owners manual and other pertinent document normally give to new customers. Not even a key chain ????? More

by rhondashannonatl Verified Customer Verified Customer

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Michael Welch was very professional. Michael was very professional. Even though I did not buy a Honda he was very knowledgeable about the features of the Ford truck I purchased. He explai Michael was very professional. Even though I did not buy a Honda he was very knowledgeable about the features of the Ford truck I purchased. He explained the vehicle features helped me get everything set up before I left the dealership. The only negative thing about the dealership was the long wait to get in the finance office. More

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The whole experience there was great, straightforward, informative, and nothing suspicious about anything that made me worry about making the wrong choice. Heavily recommended to visit! informative, and nothing suspicious about anything that made me worry about making the wrong choice. Heavily recommended to visit! More

by IAMMARZ17 Verified Customer Verified Customer

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The overall experience was great. Finance seemed to take longer than expected, but overall a good experience. Michael Welch is an awesome salesman and I hope that he is still around in 3 years when I am rea longer than expected, but overall a good experience. Michael Welch is an awesome salesman and I hope that he is still around in 3 years when I am ready for my next Honda. More

by austin.t.wallin Verified Customer Verified Customer

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Michael was persistent, he kept the communication open therefore once I had a chance to see other vehicles I was able to decide the deal I received from them was the best one. therefore once I had a chance to see other vehicles I was able to decide the deal I received from them was the best one. More

by clcaylor Verified Customer Verified Customer

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This was my first time purchasing a vehicle and everyone I worked with made it worth it! Michael and Mason did an awesome job helping!!! I don't know why I would ever go anywhere else. I am very happy with I worked with made it worth it! Michael and Mason did an awesome job helping!!! I don't know why I would ever go anywhere else. I am very happy with my purchase!!! More

by Haley_taylor Verified Customer Verified Customer

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Love my new CR-V! I thought the sales staff was very friendly. JB was especially helpful. He stayed with me until all my questions about my new vehicle were answered. I thought the sales staff was very friendly. JB was especially helpful. He stayed with me until all my questions about my new vehicle were answered. The only gripe I had with the process was the length of time it took. More

by Stephanie Verified Customer Verified Customer

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The staff were really mind. Michael Welch was my salesperson and he was great! Super cool and didn't over pressure me. Left with an awesome deal and an awesome car! salesperson and he was great! Super cool and didn't over pressure me. Left with an awesome deal and an awesome car! More

by Lauren555wix Verified Customer Verified Customer

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Always Accomodating! A+ Friendly staff, clean dealership. Prompt greeting when walking in the door. Would recommend this dealership to anyone! Got a customer for life out of Friendly staff, clean dealership. Prompt greeting when walking in the door. Would recommend this dealership to anyone! Got a customer for life out of me, from the inital purchase to service, to trade in for new purchase. More

by josh_Zeman Verified Customer Verified Customer

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