Michael Wenzel
Michael Wenzel at Volkswagen of Salem

Michael Wenzel

Finance Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

4.6
72 Reviews
4.6

72 Reviews

Write a Review

72 Reviews of Michael Wenzel

July 20, 2025

Dealership Rating
Employee Rating

Friendly, respectful, decent prices. Glad we went there. Recommend them to my friends and anyone. Bought our daughter her very first car. More

by TSJDUB137
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Azael Cardozo-Rodriguez and Anthony Rose

Jul 20, 2025

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 18, 2025

Dealership Rating
Employee Rating

Very nice and relaxed transaction, everyone we delt with were very friendly and knowledgeable from sales staff to finance. More

by LOWLUV76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Robinson, Anthony Rose

Jul 18, 2025

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 17, 2025

Dealership Rating
Employee Rating

Poor communication, rude, unwilling to offer thorough information, takes 2 weeks to successfully purchase a vehicle. More

by CHRISSALIDO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Collin, Ismael & Perry

Jul 21, 2025

Volkswagen of Salem responded

Thank you, Chris, for bringing this to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 13, 2025

Dealership Rating
Employee Rating

Skip went above and beyond to make a deal with us. We would definitely recommend for you to come see for yourself how respectful and classy their team is. More

by CURTISGILLESPIE10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Skip

Jul 13, 2025

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 07, 2025

Dealership Rating
Employee Rating

Skip and Mike were great to work with and made buying a car out of state very easy! Skip even helped me find a transport service. The car arrived in perfect shape and right on time. Anyone looking for a ca More

by LZATKO2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey ‘Skip’ Collins

Jul 07, 2025

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 03, 2025

Dealership Rating
Employee Rating

Best dealing with a dealership ever! We decided on a price ahead of time after a few calls and emails for Golf GTI. And the price actually didn't change. They gave what we asked for in More

by JWOOD29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Robinson

Jul 04, 2025

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 02, 2025

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Employee Rating

Great staff, friendly, honest, trustworthy,we bought 2 cars from them and the whole process was very positive overall, would recommend further More

by LAMPMAN REGINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Robinson

Jul 02, 2025

Volkswagen of Salem responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 26, 2025

Dealership Rating
Employee Rating

The service manager, Greg Bell was super helpful. Going out of his way to take care of us. Michael Wenzel, the finance manager did a great job of helping us with a service agreement, also. More

by MOTHERMYERS
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

Jun 26, 2025

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that we were able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 07, 2025

Dealership Rating
Employee Rating

Best customer service, quality of service, and care from the sales representative to sales manager to the finance department. They knew exactly what I wanted in a vehicle and when they found it for me, they More

by Paige Sims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ismael & Perry

Jun 07, 2025

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 29, 2025

Dealership Rating
Employee Rating

Friendly, helpful, minimalist. They answered all my questions about my new car. I’m pretty satisfied. More

by Jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Bell

May 29, 2025

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

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