Michael Wenzel | Page 8

Francisco (Javier) was wonderful! Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as wel Very attentive to my wants and needs. He went above and beyond to find me the right car at the right price. He was very pleasant to work with as well. He even returned my rental car for me. Much appreciate everything he did!! More

by LASALLESHARON Verified Customer Verified Customer

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This dealer was not pushy already demanding they worked with us very well. Been over backwards to please us if I was to buy another vehicle I would go to the VW dealer. with us very well. Been over backwards to please us if I was to buy another vehicle I would go to the VW dealer. More

by RBWHEELING Verified Customer Verified Customer

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Francisco did a great job seating up our appointment, but he just started the deal. he just started the deal. More

by Rskut Verified Customer Verified Customer

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We didn't work with Josh, with Peter. It went excellent. Will consider for future. It went excellent. Will consider for future. More

by kim.parker97 Verified Customer Verified Customer

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Overall good experience. We don't live nearby so test drove and decided the car we wanted locally. Found the trim+color we wanted at VW of Salem. Took a few calls to get them We don't live nearby so test drove and decided the car we wanted locally. Found the trim+color we wanted at VW of Salem. Took a few calls to get them to get us the pricing info on the car and speaking with a few different sales people. Kind of odd considering i called and said "I want tgus ca4, what is the price." Once we got to Tonya and got the deposit put down, the responsiveness was significantly better. Tonya was easy to work with. My only complaint is that extended warranty and other late in the process adds are never well disclosed up front. They really need to show what the extended warranty covers and what services you get with it way earlier so the buyer can do the math and determine in advance if they want it or not. Getting hit with it during finalization of payment and title is an angering sales tactic. This isn't the only dealership that does this. If it had been up front I would have given 5 stars More

by RBLAQUIERE Verified Customer Verified Customer

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Easy the work with Very helpful in finding just the car I was looking for. Overall a very positive experience I was looking for. Overall a very positive experience More

by LJOHNSEN10 Verified Customer Verified Customer

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Pretty pleased with my experience there! No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped m No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped me out! Saved me from a leasing deal that I was about to do! Really enjoyed this experience! And tge deal I got with lithia Volkswagen! Not to mention the oil change for free as long as I own the car!!! Pretty sweet deal! More

by A.COURTNEY.56 Verified Customer Verified Customer

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Every person that I had contact with was very helpful, even after I had purchased my car even after I had purchased my car More

by basaltrc3 Verified Customer Verified Customer

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Staff was very professional and sales team was no pressure. Sales team knew alot about Tesla series. Any questions I had on them and they knew the answer. pressure. Sales team knew alot about Tesla series. Any questions I had on them and they knew the answer. More

by JFRESANCHEZ Verified Customer Verified Customer

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When we arrived we weren’t greeted by anyone. Hung out in the lobby for around 15 mins and told some yee had an appointment with Brendan. Brendan wasn’t there so Richard filled in for him. Ric Hung out in the lobby for around 15 mins and told some yee had an appointment with Brendan. Brendan wasn’t there so Richard filled in for him. Richard was great to work with, he is honest and build trust with us before discussing any numbers with the car we purchased. We originally walked away as the interest rate wasn’t what we were expecting. Richard reached out to me the following day and was able to get me the interest rate I was wanting. We returned that day and completed the sale. Richard made that sale happen, if we didn’t have the trust built with him I wouldn’t have returned. I had already been in contact other dealers about other cars. More

by OHANAMOVING Verified Customer Verified Customer

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