Michael Yim | Page 12

Fantastic work by the Heritage team! Joe and Michael Yim were a pleasure to work with and I would recommend them for anyone else who wants a new car. Joe and Michael Yim were a pleasure to work with and I would recommend them for anyone else who wants a new car. More

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Ed is very helpful and answers a lot of questions. I would really recommend him. I would really recommend him. More

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From the first inventory inquiry, through sales, delivery, and financing, this dealership maintained consistent high quality customer service and care, with superb efficiency, professionalism, frien delivery, and financing, this dealership maintained consistent high quality customer service and care, with superb efficiency, professionalism, friendliness, and individualized products offerings. Riley Kiernan, Trevin Dayne, Jeff, Mike Dowdy, and Michael Yim were exceptional team players. My experience was informative, relaxed, positive, and thorough. My vehicle was exactly what I searched for, and so far its performance is all as advertised. Thank you Heritage Honda for showing the world what great business practices and excellent customer service looks like! More

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Tim, Steve & Mike Yim were absolutely WONDERFUL. The first time, I didn’t end up with a car, but about a month later, tim emailed me with a video of a car I was interested in! He was so helpful & re The first time, I didn’t end up with a car, but about a month later, tim emailed me with a video of a car I was interested in! He was so helpful & really let me take my time with all the decisions I needed to make. I didn’t feel rushed or taken advantage of. Steve and Mike were very determined and put it a lot of effort to get me financial terms that worked for me. So thankful to have bought my used Honda civic from them!! More

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Ed was so helpful and professional. He was not the typical salesman. He took his time with explaining everything with us. He made sure we were comfortable with everything. He also was v He was not the typical salesman. He took his time with explaining everything with us. He made sure we were comfortable with everything. He also was very personable. He took the time to reply to my many emails. I 100% recommend him and the whole dealership. More

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I recently had the pleasure of working with JC, and I must say, he did a fantastic job. From the moment I walked onto the lot, his professionalism and knowledge were evident. JC was incredibly patient must say, he did a fantastic job. From the moment I walked onto the lot, his professionalism and knowledge were evident. JC was incredibly patient and attentive, taking the time to understand my needs and preferences. He didn't push me into any decision but instead provided valuable insights and answered all my questions. What impressed me the most was his transparency throughout the entire process. He was upfront about pricing, financing options, and even provided a detailed breakdown of the vehicle's features. This level of honesty made me feel confident in my decision. Moreover, JC was not only a great salesman but also a genuinely friendly and approachable individual. He made the car-buying experience enjoyable, which is not something I can say about past experiences at other dealerships. In the end, thanks to JC, I drove away in a vehicle that perfectly suits my needs and preferences. I highly recommend him to anyone in search of a professional, knowledgeable, and trustworthy car salesman. His dedication to customer satisfaction truly sets him apart. More

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JC is a cool, down-to-earth guy. He’s patient, knowledgeable and very relatable. My experience here was not stressful at all. I would recommend him to anyone looking to buy a vehicle He’s patient, knowledgeable and very relatable. My experience here was not stressful at all. I would recommend him to anyone looking to buy a vehicle More

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Ed was a delight. I'm so pleased I got to work with him. I was in and out and enjoyed the conversation. Minimal negotiation and I felt like Ed and the team there reall I'm so pleased I got to work with him. I was in and out and enjoyed the conversation. Minimal negotiation and I felt like Ed and the team there really valued my time. What a great buying experience. Thank you. More

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Joe was up front with pricing and was very helpful with going through the different features between cars going through the different features between cars More

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Great Customer Service ! !! Professional. Not pushy Great interaction and courtesy. He needs a big raise !!! !! Professional. Not pushy Great interaction and courtesy. He needs a big raise !!! More

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