Michaela Kelly
Michaela Kelly at NYE Toyota

Michaela Kelly

Toyota BDC Manager

NYE Toyota

1441 Genesee St.
Oneida, NY 13421

Contact Me
4.7
72 Reviews

Dealership Experience

3 yrs

Languages Spoken

English English

4.7

72 Reviews

Write a Review

72 Reviews of Michaela Kelly

February 11, 2026

Dealership Rating
Employee Rating

We only dealt with the sales and finance departments. Nye, as a whole, seems very friendly. But we expected our sales representative to know about the used vehicle we bought. She did not seem very knowle More

by mammamiabam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian in finance department

Feb 11, 2026

NYE Toyota responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialtoyota@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2026

Dealership Rating
Employee Rating

We went in to buy a particular car and the process was very easy and quick. No pushing us to buy extra stuff. We easily purchased exactly what we wanted. More

by Jseward_99
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Service department helped us by removing the rack we didn’t need so the car would fit in our garage.

Feb 11, 2026

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 08, 2026

Dealership Rating
Employee Rating

Michaela was great to deal with. No high pressure .She was knowledgeable and had my Highlander all set up on delivery.This is the 3rd Highlander I've had . More

by NORM6318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clayton Geaslin, Josh Wojcik

Jan 09, 2026

NYE Toyota responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 29, 2025

Dealership Rating
Employee Rating

Michaela helped us find exactly the right vehicle. She was knowledgeable and happy to help us every step of the way! More

by Philip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 18, 2025

Dealership Rating
Employee Rating

Very relaxed and not high pressure. Everyone we experienced at the dealership was friendly and helpful. I also feel the price we settled on was fare. More

by dgpickard
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Ladd, Tisha Green, Josh Wojcik

Dec 18, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 13, 2025

Dealership Rating
Employee Rating

Michaela was awesome! Made the whole process super easy. Got a better deal than most places. Would go again. More

by pjrack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Brockway, Michael Quercia

Dec 16, 2025

NYE Toyota responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 11, 2025

Dealership Rating
Employee Rating

Michaela was very professional and courteous. AJ and Brian worked with me to achieve a fair final transaction. Your Body Shop did a great and quick job transferring my truck cap. More

by gpbcaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ and Brian

Dec 12, 2025

NYE Toyota responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 01, 2025

Dealership Rating
Employee Rating

I had a wonderful experience with Michaela Kelly - She was sweet and not pushy. I got a great deal, and she made the entire process easy & painless. Wish all salespersons were like her! More

by glitterlt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 02, 2025

NYE Toyota responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 22, 2025

Dealership Rating
Employee Rating

Amazing place amazing people easy to work with no pressure also good place if you have a trade they really pay top for a trade I tried couple of dealers but NYE was best option More

by mersed25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 28, 2025

NYE Toyota responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2025

Dealership Rating
Employee Rating

Got a great deal on a low mileage newer used Camry. Everything they promised was delivered. Very happy with the whole process. More

by Flyersfan0125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Grills

Nov 19, 2025

NYE Toyota responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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