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Michele Alter

Overview Reviews (318)

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Michele Alter

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Michele Alter | Page 12

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

318 Reviews

Overview Reviews (318)

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 11 mos

Languages Spoken

English

4.9

318 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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318 Reviews of Michele Alter

May 07, 2023

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Michele and her team were a pleasure to deal with . She made it a very worthwhile experience. ☺️ She made it a very worthwhile experience. ☺️ More

by Dr4gums

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Javier and Hotmiel

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May 08, 2023 -

Lexus of Pembroke Pines responded

We are thrilled to hear that Michele and her team were pleasant to work with. Thank you for choosing Lexus of Pembroke Pines!

May 03, 2023

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I had a great experience with Michele and the staff at Lexus of Pembroke Pines! I purchased a 2024 NX 250 and I love it! The representative was detailed in their explanation and setup of the vehicle. The Lexus of Pembroke Pines! I purchased a 2024 NX 250 and I love it! The representative was detailed in their explanation and setup of the vehicle. The experience was valuable and I would recommend this dealership to my family and friends. Loved it!!! More

by kerriann.uter

Verified Customer

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

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May 03, 2023 -

Lexus of Pembroke Pines responded

Congrats on your new 2024 Lexus NX 250! We're thrilled to hear that your experience at Lexus of Pembroke Pines was valuable, Kerriann! It's excellent to know that Michele and the staff provided you with detailed explanations and the vehicle setup that you needed. Enjoy every mile!

May 02, 2023

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Cant wait to get my new car! ! The experience was fast and easy. Thank you for welcoming me to the Lexus family. ! The experience was fast and easy. Thank you for welcoming me to the Lexus family. More

by SUGADIP77

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Helpful 0

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May 03, 2023 -

Lexus of Pembroke Pines responded

Your review is music to our ears! It's our pleasure to make your experience a smooth success and we look forward to delivering your new car. Many safe and happy miles from your Lexus of Pembroke Pines family!

May 01, 2023

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We have been dealing with Michele Alter for a very long time. We have found her to be professional and upfront with us on every car we have purchased or leased from her. She is absolutely the best to dea time. We have found her to be professional and upfront with us on every car we have purchased or leased from her. She is absolutely the best to deal with, and always looks out for the customer first. Zulimar Parra from the finance department was a pleasure to deal with. She addressed all our questions and concerns. More

by WALERC

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra

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May 01, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Michele, Zulimar, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

April 24, 2023

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Recently traded in the 2020 ES 350 F sport for a new lease on a 2023 which is just as amazing! In fact, it is our fifth lease with Lexus Pembroke and which Michele Alter has assisted with us over the lease on a 2023 which is just as amazing! In fact, it is our fifth lease with Lexus Pembroke and which Michele Alter has assisted with us over the years. And as usual, Michele and her team once again knocked it out of the park!! Customer service was outstanding, professionalism and dedication to customer satisfaction is second to none. More

by gec

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Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra

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Apr 25, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Michele delivered such an outstanding purchase experience. Drive safely in your 2023 Lexus ES 350 F Sport, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

April 24, 2023

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by gec

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Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra

Helpful 0

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Apr 24, 2023 -

Lexus of Pembroke Pines responded

We are thrilled to hear that you had a fantastic experience with Michele and the team at Lexus of Pembroke Pines! Thank you for being a loyal customer and for sharing your positive feedback. We appreciate your business and hope to continue providing you with exceptional service for years to come!

April 17, 2023

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The dealership is immaculately clean. The staff is very professional. Michelle made the transaction very easy because she was knowledgeable and explain everything so that you could unders The staff is very professional. Michelle made the transaction very easy because she was knowledgeable and explain everything so that you could understand it. More

by MARYJBRADSHAW

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra , Javier took me on a test drive and also helped me set up app on my iPhone and showed me the perks of having a Lexus He was very helpful

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Apr 19, 2023 -

Lexus of Pembroke Pines responded

Mary, thank you for sharing your wonderful experience at Lexus of Pembroke Pines! We're thrilled to hear how impressed you were with our dealership's cleanliness and the professionalism of our staff. Thank you for shouting out Michelle and we hope to see you again down the road!

Apr 19, 2023 -

MARYJBRADSHAW responded

Michelle, Zulimar and Javier would get 10 stars if I could I would recommend them to everyone that’s looking for a Lexus They’re the Best

April 13, 2023

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Best customer service at this dealership! ! They have provided exceptional service throughout the process. Above and beyond!! ! They have provided exceptional service throughout the process. Above and beyond!! More

by VIRGINIA_HOWARD

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Helpful 0

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Virginia, thank you for taking the time to share your positive experience with us at Lexus of Pembroke Pines! We are thrilled to hear that our team provided exceptional service and went above and beyond for you. We appreciate your support and hope to see you again soon!

April 03, 2023

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Michele is exceptional based on comparison with many other dealership people over many years. The driver’s seat should remain covered prior to delivery to prevent delivery people from marking up seats w other dealership people over many years. The driver’s seat should remain covered prior to delivery to prevent delivery people from marking up seats which I luckily removed with BabyWipes at Michele”s suggestion More

by PERELLAJ

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for your wonderful acknowledgment of Michele's quality care. We truly appreciate your feedback and will take it into consideration so that we may improve our process going forward. If there is anything else you'd like to share or that I can assist you with, please don't hesitate to get in touch. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 26, 2023

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My 2nd car purchased from Michele. Excellent service. Always responsive, and easy to work with. Excellent service. Always responsive, and easy to work with. More

by HappyCamper-Lexus

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

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Mar 27, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Michele delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

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