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Michele Alter

Overview Reviews (323)

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Michele Alter

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Michele Alter | Page 13

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

323 Reviews

Overview Reviews (323)

Dealership Experience

13 yrs, 1 mo

Industry Experience

37 yrs, 11 mos

Languages Spoken

English

4.9

323 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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323 Reviews of Michele Alter

April 24, 2023

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Recently traded in the 2020 ES 350 F sport for a new lease on a 2023 which is just as amazing! In fact, it is our fifth lease with Lexus Pembroke and which Michele Alter has assisted with us over the lease on a 2023 which is just as amazing! In fact, it is our fifth lease with Lexus Pembroke and which Michele Alter has assisted with us over the years. And as usual, Michele and her team once again knocked it out of the park!! Customer service was outstanding, professionalism and dedication to customer satisfaction is second to none. More

by gec

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Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra

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Apr 25, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Michele delivered such an outstanding purchase experience. Drive safely in your 2023 Lexus ES 350 F Sport, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

April 17, 2023

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The dealership is immaculately clean. The staff is very professional. Michelle made the transaction very easy because she was knowledgeable and explain everything so that you could unders The staff is very professional. Michelle made the transaction very easy because she was knowledgeable and explain everything so that you could understand it. More

by MARYJBRADSHAW

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Zulimar Parra , Javier took me on a test drive and also helped me set up app on my iPhone and showed me the perks of having a Lexus He was very helpful

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Apr 19, 2023 -

Lexus of Pembroke Pines responded

Mary, thank you for sharing your wonderful experience at Lexus of Pembroke Pines! We're thrilled to hear how impressed you were with our dealership's cleanliness and the professionalism of our staff. Thank you for shouting out Michelle and we hope to see you again down the road!

Apr 19, 2023 -

MARYJBRADSHAW responded

Michelle, Zulimar and Javier would get 10 stars if I could I would recommend them to everyone that’s looking for a Lexus They’re the Best

April 13, 2023

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Best customer service at this dealership! ! They have provided exceptional service throughout the process. Above and beyond!! ! They have provided exceptional service throughout the process. Above and beyond!! More

by VIRGINIA_HOWARD

Verified Customer

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Recommend Dealer

Yes

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Virginia, thank you for taking the time to share your positive experience with us at Lexus of Pembroke Pines! We are thrilled to hear that our team provided exceptional service and went above and beyond for you. We appreciate your support and hope to see you again soon!

April 03, 2023

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Michele is exceptional based on comparison with many other dealership people over many years. The driver’s seat should remain covered prior to delivery to prevent delivery people from marking up seats w other dealership people over many years. The driver’s seat should remain covered prior to delivery to prevent delivery people from marking up seats which I luckily removed with BabyWipes at Michele”s suggestion More

by PERELLAJ

Verified Customer

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Recommend Dealer

Yes

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Apr 18, 2023 -

Lexus of Pembroke Pines responded

Thank you for your wonderful acknowledgment of Michele's quality care. We truly appreciate your feedback and will take it into consideration so that we may improve our process going forward. If there is anything else you'd like to share or that I can assist you with, please don't hesitate to get in touch. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 26, 2023

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My 2nd car purchased from Michele. Excellent service. Always responsive, and easy to work with. Excellent service. Always responsive, and easy to work with. More

by HappyCamper-Lexus

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Recommend Dealer

Yes

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Mar 27, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Michele delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 23, 2023

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La atención fue excelente, dispuestos ayudar en todo momento y hacer la transacción sencilla buscando la satisfacción mía como cliente. Mil Gracias momento y hacer la transacción sencilla buscando la satisfacción mía como cliente. Mil Gracias More

by Sonsire Grillet

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Gaetano Costantino

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Mar 24, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Lexus of Pembroke Pines en el futuro. Que tenga un buen día!

March 23, 2023

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I use an auto broker and he took care of everything. i was very satisfied with the broker and the dealer and my dealings with Michele. RPS i was very satisfied with the broker and the dealer and my dealings with Michele. RPS More

by ROSAVEL

Verified Customer

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Recommend Dealer

Yes

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Mar 24, 2023 -

Lexus of Pembroke Pines responded

We are glad to hear that we delivered a 5-star experience. Thanks for working with the Lexus of Pembroke Pines team!

March 21, 2023

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I have been working with Michelle for many years. Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! More

by srnolan318

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Mar 22, 2023 -

Lexus of Pembroke Pines responded

We are so grateful for your continued business and your confidence in Michelle! Thank you for choosing Lexus of Pembroke Pines and for sharing your support on our page. Drive safely until we see you next!

February 10, 2023

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Michele was a pleasure to work with. As a loyal Lexus customer for many years, Michele made what's usually a daunting process very easy and pleasant. While we had to wait a few weeks for As a loyal Lexus customer for many years, Michele made what's usually a daunting process very easy and pleasant. While we had to wait a few weeks for the weeks, we are very happy with the transaction and new RX. Very professional, responsive and true to their word. More

by RonnieK

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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Feb 10, 2023 -

Lexus of Pembroke Pines responded

We are so grateful for your patience and loyal business, Ronnie. Thank you for working with Michele and the team. We are here to help with any of your vehicle needs. Drive safe!

January 10, 2023

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Michelle was professional and curteous. She provided all information requested, referred me to appropriate indivual and followed up in a timely manner. She provided all information requested, referred me to appropriate indivual and followed up in a timely manner. More

by Mireli

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Arly edmond

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Jan 10, 2023 -

Mireli responded

Ready to send

Jan 10, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for your glowing review of Michelle and Lexus of Pembroke Pines! We appreciate your feedback and hope to assist you again in the future!

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