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Michele Alter

Overview Reviews (326)

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Michele Alter

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Michele Alter | Page 11

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

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4.9

326 Reviews

Overview Reviews (326)

Dealership Experience

13 yrs, 2 mos

Industry Experience

38 yrs

Languages Spoken

English

4.9

326 Reviews

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326 Reviews of Michele Alter

July 28, 2023

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Andre Rust treats his clients like they are family! I never have a problem with my Lexus Service Department experience. I never have a problem with my Lexus Service Department experience. More

by ldowling

Verified Customer

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Andre Rust

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Jul 31, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Andre and our service team at Lexus of Pembroke Pines have been able to provide you with such excellent care. Thanks for the review, we appreciate your support!

July 25, 2023

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I have been working with Michele for about 12 years now and we always receive professional service from her and her team. and we always receive professional service from her and her team. More

by craig

Recommend Dealer

Yes

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Jul 26, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that you've been receiving professional service from Michele and the team at Lexus of Pembroke Pines for many years. Your continued trust in us is greatly appreciated! Safe travels until we see you next time!

July 15, 2023

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Michele Alter did an excellent, professional job in helping me to obtain the Lexus Hybrid car that I wanted. All of the employees who assisted me in demonstrating the various models, their specificati helping me to obtain the Lexus Hybrid car that I wanted. All of the employees who assisted me in demonstrating the various models, their specifications, and how to operate my own new vehicle were top notched. I highly recommend Lexus of Pembroke Pines and will go there for the servicing of my new car. More

by Adrienne

Verified Customer

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Recommend Dealer

Yes

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Jul 17, 2023 -

Lexus of Pembroke Pines responded

Adrienne, thank you for the glowing review! We're so glad that Michele and our team could assist you in finding your dream Lexus Hybrid. It's great to hear that you had a top-notch experience with us. We appreciate your recommendation and look forward to servicing your new car in the future!

July 13, 2023

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Delivery was a poor experience. No one showed me the car’s features and neither delivery person spoke any English No one showed me the car’s features and neither delivery person spoke any English More

by SCOTTSANDER14

Verified Customer

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Jul 14, 2023 -

Lexus of Pembroke Pines responded

Scott, it's disappointing to hear that your delivery experience did not meet your expectations. We want our customers to understand all the features of their cars and we apologize for any oversight in providing a thorough explanation. I'd like to offer my assistance directly and help make things right here. Please feel free to reach out at your earliest convenience. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 13, 2023

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I had an incredible buying experience and the car was delivered fast and just as ordered delivered fast and just as ordered More

by SCOTTSANDER14

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Recommend Dealer

Yes

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Jul 13, 2023 -

Lexus of Pembroke Pines responded

Scott, we are so happy to hear you had an exceptional experience at Lexus of Pembroke Pines. We hope you're absolutely loving the new ride!

June 30, 2023

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Michele and her team made it the best experience! Thank you so much! Will recommend to others. Thank you so much! Will recommend to others. More

by NNTONE

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Recommend Dealer

Yes

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Jul 03, 2023 -

Lexus of Pembroke Pines responded

Thank you for the top-notch review of Lexus of Pembroke Pines! We appreciate your business and these kind words.

June 30, 2023

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Professional, efficient. Although a broker assisted with my purchase, Michele kept us informe of the process and delivery delays. Although a broker assisted with my purchase, Michele kept us informe of the process and delivery delays. More

by NBROWN13

Verified Customer

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Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jul 03, 2023 -

Lexus of Pembroke Pines responded

Thank you for the positive review! We're glad to hear that our team at Lexus of Pembroke Pines provided professional and efficient service. We appreciate your feedback and look forward to serving you again in the future. Have a great day!

June 28, 2023

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Amazing service, attentiveness, & professionalism. I have been buying Lexus vehicles from Gaetano & Pembroke Pines for many years & will continue to do so. I have been buying Lexus vehicles from Gaetano & Pembroke Pines for many years & will continue to do so. More

by santiago.e2215

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Andre Armani, Gustavo Palacio, Julio Arango, Gaetano Costantino, Andres Majerovicz, Cesar Baez, Rohan Alexander, Art Armani, Boris Argudin , Valentina Vergara

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Jun 28, 2023 -

Lexus of Pembroke Pines responded

Thank you for the amazing review! We're so glad to hear that our team at Lexus of Pembroke Pines has consistently provided you with excellent service and professionalism. We appreciate your loyalty as a customer, and we look forward to serving you for many more years to come!

June 23, 2023

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michelle alter was very professional ,helpful AND I WOULD DEFINITELY RECOMMEDN HER IN THE FUTURE DEFINITELY RECOMMEDN HER IN THE FUTURE More

by LUZIMLAW

Verified Customer

Recommend Dealer

Yes

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Jun 26, 2023 -

Lexus of Pembroke Pines responded

Thank you for recommending Michelle and leaving Lexus of Pembroke Pines a five-star review! We hope to assist you again soon.

June 22, 2023

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Michelle and Cesar were some of the friendliest staff I have ever worked with at Lexus of Pembroke Pines. They assisted me every step of the way and made sure I had no issues. My lease renewal couldn't hav have ever worked with at Lexus of Pembroke Pines. They assisted me every step of the way and made sure I had no issues. My lease renewal couldn't have went any better! More

by Daniel Sukie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cesar Baez

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Jun 23, 2023 -

Lexus of Pembroke Pines responded

Daniel, thank you for the review! We are so glad to hear that you had a successful experience working with Michelle and Cesar. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

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