Michele Alter
Michele Alter at Lexus of Pembroke Pines
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Michele Alter | Page 14

Fleet Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.9
331 Reviews

I have been with the Craig Zinn Automotive Group since 1986. Started at our Toyota store, fresh out of high school while going to college as a part time receptionist. I love the automotive business, and I only started selling in 2003. Prior to selling I had a lengthy position as Inventory Manager. I believe in treating customers the way I like to be treated. No high end pushy sales tactics here. I believe that my job is to give you all of the necessary information for you to make an informed decision. I also don't like the negotiating process. I will offer you my best price up front. I do work by appointment only, so if you would like to come in, please send me an email at malter@czag.net or call or text me on my cell.

Dealership Experience

13 yrs, 2 mos

Industry Experience

38 yrs

Languages Spoken

English English

4.9

331 Reviews

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331 Reviews of Michele Alter

April 13, 2023

Dealership Rating
Employee Rating

Best customer service at this dealership! ! They have provided exceptional service throughout the process. Above and beyond!! More

by VIRGINIA_HOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2023

Lexus of Pembroke Pines responded

Virginia, thank you for taking the time to share your positive experience with us at Lexus of Pembroke Pines! We are thrilled to hear that our team provided exceptional service and went above and beyond for you. We appreciate your support and hope to see you again soon!

April 03, 2023

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Michele is exceptional based on comparison with many other dealership people over many years. The driver’s seat should remain covered prior to delivery to prevent delivery people from marking up seats w More

by PERELLAJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 18, 2023

Lexus of Pembroke Pines responded

Thank you for your wonderful acknowledgment of Michele's quality care. We truly appreciate your feedback and will take it into consideration so that we may improve our process going forward. If there is anything else you'd like to share or that I can assist you with, please don't hesitate to get in touch. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

March 26, 2023

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My 2nd car purchased from Michele. Excellent service. Always responsive, and easy to work with. More

by HappyCamper-Lexus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 27, 2023

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Michele delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

March 23, 2023

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La atención fue excelente, dispuestos ayudar en todo momento y hacer la transacción sencilla buscando la satisfacción mía como cliente. Mil Gracias More

by Sonsire Grillet
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gaetano Costantino

Mar 24, 2023

Lexus of Pembroke Pines responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Lexus of Pembroke Pines en el futuro. Que tenga un buen día!

March 23, 2023

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I use an auto broker and he took care of everything. i was very satisfied with the broker and the dealer and my dealings with Michele. RPS More

by ROSAVEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2023

Lexus of Pembroke Pines responded

We are glad to hear that we delivered a 5-star experience. Thanks for working with the Lexus of Pembroke Pines team!

March 21, 2023

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I have been working with Michelle for many years. Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! More

by srnolan318
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 22, 2023

Lexus of Pembroke Pines responded

We are so grateful for your continued business and your confidence in Michelle! Thank you for choosing Lexus of Pembroke Pines and for sharing your support on our page. Drive safely until we see you next!

February 10, 2023

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Michele was a pleasure to work with. As a loyal Lexus customer for many years, Michele made what's usually a daunting process very easy and pleasant. While we had to wait a few weeks for More

by RonnieK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 10, 2023

Lexus of Pembroke Pines responded

We are so grateful for your patience and loyal business, Ronnie. Thank you for working with Michele and the team. We are here to help with any of your vehicle needs. Drive safe!

January 10, 2023

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Michelle was professional and curteous. She provided all information requested, referred me to appropriate indivual and followed up in a timely manner. More

by Mireli
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Arly edmond

Jan 10, 2023

Mireli responded

Ready to send

Jan 10, 2023

Lexus of Pembroke Pines responded

Thank you so much for your glowing review of Michelle and Lexus of Pembroke Pines! We appreciate your feedback and hope to assist you again in the future!

January 05, 2023

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Has always provided us with great service for our many Lexus. Made several new car purchases there. More

by PAULA20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jaime Garcia

Jan 06, 2023

Lexus of Pembroke Pines responded

Seeing your rating of Lexus of Pembroke Pines made our day, thank you Paula! Until next time!

December 28, 2022

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Employee Rating

I had the most wonderful experience purchasing my Lexus from Michele Alter. It was a pleasure doing business with Michele, she made the car buying process easy. She was very knowledgeable, patient and und More

by zeezee25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2022

Lexus of Pembroke Pines responded

We’re delighted to get your 5-star review. Here at Lexus of Pembroke Pines, we strive for the best customer service while being as efficient as possible. We are pleased to hear about your positive experience with Michele and wish you a great rest of your day. We hope to see you down the road!

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