Michele Dessert | Page 31

Michelle Dessert is great to work with. I purchased my first Honda in 2015 and Michelle has been great to work with when my car is due for regular maintenanc Dessert is great to work with. I purchased my first Honda in 2015 and Michelle has been great to work with when my car is due for regular maintenance and for service repairs. More

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Michele Dessert is the best in every way! Michele Dessert was fantastic. She treated us like she cared - like family. It was easy to get an appointment and the service was fast and well done. Michele Dessert was fantastic. She treated us like she cared - like family. It was easy to get an appointment and the service was fast and well done. Thanks, Michele. More

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Oil change Michelle Dessert was very helpful and explained all that needed to be done or what could wait was not pushy. Was very pleasant to work with Michelle Dessert was very helpful and explained all that needed to be done or what could wait was not pushy. Was very pleasant to work with More

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Michelle Dessert Whenever I have had Michelle Dessert handle my service I have always been happy! She is very professional and personable! She always listens and asses Whenever I have had Michelle Dessert handle my service I have always been happy! She is very professional and personable! She always listens and assesses what I say! She makes sure the service is done! The price is always great! I have always enjoyed having her take care of my service needing to be done! I think it’s wonderful that she is a woman... yet even more incredible that she has a working knowledge of not only your company... but also the vehicles she handles! She is an asset to your business and I hope she is regarded in such a manner! Every time I have been assigned to Michelle Dessert I have felt peace of mind... because she always does me right! More

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Service - Michelle Dessert Michelle Dessert has been our preferred service contact for years. She is so great at her job. Any questions problems are always taken care of in a t Michelle Dessert has been our preferred service contact for years. She is so great at her job. Any questions problems are always taken care of in a timely way. Frankly she is one of the main reason we keep coming back. More

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Great customer service Michelle is knowledgeable and helpful, the largest reason for returning my car to the service department at Crown Honda. I highly recommend using to e Michelle is knowledgeable and helpful, the largest reason for returning my car to the service department at Crown Honda. I highly recommend using to everyone. More

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Top notch service Michelle Dessert should be the supervisor as she knows the product and respects the customer. She is very courteous and will smile with a little urgin Michelle Dessert should be the supervisor as she knows the product and respects the customer. She is very courteous and will smile with a little urging. She wastes no time in getting the customer on their way. More

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Michelle Dessert, a true professional Michelle continually provides quality, professional service. Extremely customer centric who always goes the extra mile. A true ambassador for Crown Ho Michelle continually provides quality, professional service. Extremely customer centric who always goes the extra mile. A true ambassador for Crown Honda and one of the reasons I continue to use this facility. More

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Michele Dessert saved Crown Honda for me The first time I went to Crown Honda - a while back..., the service guy who I got assigned to (not the mechanics, the one that does the paperwork) was The first time I went to Crown Honda - a while back..., the service guy who I got assigned to (not the mechanics, the one that does the paperwork) was not very good. I had an appointment for a simple oil change and tire rotation. It took a VERY long time, and although he had no control over that - he never kept me updated, so I decided after that 'i would have my car serviced elsewhere because of his apathy towards me.. BUT, I had a flat tire last week and needed to get it in ASAP. I called for an appt, was told I couldn't get it in until the following week, but I explained my circumstances and the call taker switched me to Michele Dessert.. I told her my predicament, and that I was driving on that donut tire that AAA put on, and my car also needed to be serviced, but I'd worry about that later. Well, she told me to bring the car in the next day and she would "make it all happen" (tire AND service) and she would get the Honda courtesy van to take me home. (She cared about my time). When I got there, Michele made me feel like a rock star, but more importantly, like a valued customer - so rare in today's society. She also called me during this time and kept me up to date on my car and the repair. Absolutely the BEST CUSTOMER SERVICE I HAVE RECEIVED...!!! Now, I know I will be bringing my car back there for servicing and when I buy my next Honda - it will be there, simply because of Michele.... And, I've already recommended Crown Honda to my friends because of my experience with her.... More

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Michele Dessert stays on top of a very busy service dept. This was my first experience with the service department and as mentioned, they were very busy. Michele Dessert efficiently guided me through the proc This was my first experience with the service department and as mentioned, they were very busy. Michele Dessert efficiently guided me through the process and kept me informed until checkout. I gave only 4 stars because it was a simple oil/filter change and there was an extended wait. However, if that many people continue to go there for service, I'd call that a positive! I'll return for the next service also. Also, a shout out to Jonathan Plasky for helping me get my Android Auto up and running. Thanks Michele and Jonathan! More

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