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Michele Dessert
Michele Dessert | Page 30
Service Drive Coordinator
Crown Honda
7671 US Highway 19
Pinellas Park, FL 33781
641 Reviews
I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.
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641 Reviews of Michele Dessert
October 14, 2019
Friendly, efficient, professional. I decided to give this dealership a second chance, as I was not at all happy with my first visit there. Thankfully I met Michelle and all is now good. I decided to give this dealership a second chance, as I was not at all happy with my first visit there. Thankfully I met Michelle and all is now good. I will return to this dealership specifically because of her customer service. She exceeds the overall expectations of this service department. I had minor routine work done, so I have nothing to really say about quality, costs or comparisons. More
by PjRD
September 28, 2019
Takin' care of business As usual, Michele Dessert took great care of me. My car was serviced, everything was looked over and taken care of, and they even changed the battery As usual, Michele Dessert took great care of me. My car was serviced, everything was looked over and taken care of, and they even changed the battery my key fob. Over the last 6 or 7 years Michele has always given great service and we have become friends over my cars. More
by patshondacrv
September 16, 2019
Airbag Recall Michele Dessert provided awesome service, as usual! Also the two men that provided shuttle service were also great, wish I knew their names, but so n Michele Dessert provided awesome service, as usual! Also the two men that provided shuttle service were also great, wish I knew their names, but so nice not to have to wait for hours. More
by Peterson
September 14, 2019
Recall While this was an appointment for a recall which took two months to get the parts, we were very pleased. Michelle got us in as soon as she received t While this was an appointment for a recall which took two months to get the parts, we were very pleased. Michelle got us in as soon as she received them and got excellent service as always. More
by Jancar
Other Employees Tagged: Mike Larson
September 14, 2019
Love working with Crown Honda we have had over 4 cars bought from Crown and all have been serviced at Crown and every experience has been wonderful and as delightful experience. Ha we have had over 4 cars bought from Crown and all have been serviced at Crown and every experience has been wonderful and as delightful experience. Had to go to another dealership for something small and it made me really appreciate the great experiences we have had at crown More
by dolan family
Other Employees Tagged: Daimara Morrill, Randy Stiles , James McLaughlin
September 06, 2019
Always excellent Michelle is knowledgeable, courteous and honest. I have worked with Michelle to service 3 different Honda over many years and plan to continue to do Michelle is knowledgeable, courteous and honest. I have worked with Michelle to service 3 different Honda over many years and plan to continue to do so with my new Honda. She always answers my questions and explains details. I always feel confident working with her and plan to continue in the future. More
by Carolyn
September 04, 2019
Service Needed on 2014 CRV My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. W My wife and I bought our Hondas at Crown for the outstanding service that they provide. My wife researches service departments before anything else. We brought our CRV in for an oil change, to find that the brake pads and tires were in bad shape. Danny Mick took care of us and made sure my wife's car was as perfect as could be and safe to drive. More
by hcatembung
Other Employees Tagged: Daimara Morrill, Brooks Falzone , James McLaughlin, Dan Mick
August 30, 2019
Tire rotation The staff was very customer friendly they helped me when my appointment had some mistakes and they offered fast service, they also offer various ameni The staff was very customer friendly they helped me when my appointment had some mistakes and they offered fast service, they also offer various amenities such as snacks/drinks and massage chairs I rate my overall visit 5/5 stars. More
by Zf1_tj
Other Employees Tagged: Dan Mick
August 26, 2019
Best service!! — Eva M Michele Dessert was awesome .She provides quality,professional services , she answered all of my questions and explain everything.I have confidence s Michele Dessert was awesome .She provides quality,professional services , she answered all of my questions and explain everything.I have confidence she will take care of my car I highly recommended Michele service! More
by Jussara
August 12, 2019
Above and beyond customer care. I have been a Honda customer for many years. Michele has been a consummate and knowledgeable representative. She has been with me and provided for me I have been a Honda customer for many years. Michele has been a consummate and knowledgeable representative. She has been with me and provided for me customer care at a professional and personal level. Her attention to my satisfaction has surpassed 100 percent. The service has been exceptional!!! More
by Diente
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