Michele Dessert
Michele Dessert at Crown Honda

Michele Dessert | Page 32

Service Drive Coordinator

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

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4.9
641 Reviews

I have been in the automotive field since 1985 starting with Chevrolet and Buick, and then I was hired at Crown Honda in 1990. I'm excited to have just celebrated 25 years with Crown this past March. I am 100% factory trained, as well as a platinum level advisor (highest achievement from American Honda!) I am one of the luckiest people that after all of these years, I still love my career. I love the interaction with the customers and the building of relationships. One thing I try to do is find out what my customers do for a living and if possible use their businesses since they use ours. I enjoy most sports and support our local teams whenever possible. I am a dog lover and enjoy traveling and visiting my family whenever I can.

4.9

641 Reviews

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641 Reviews of Michele Dessert

May 25, 2019

Dealership Rating
Employee Rating

FRIENDLY AND PROFESSIONAL Michelle Dessert in the service department is knowledgeable and helpful a true asset to Crown Honda. The other staff members are friendly and there to More

by Saltonita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Enver Bekric

May 25, 2019

Dealership Rating
Employee Rating

"The Man" Purchasing a car can be stressful time, but Frank Lovett, Jr. knows how to relieve a customer of that stress and make ones car buying experience a ple More

by KathyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daimara Morrill

May 21, 2019

Dealership Rating
Employee Rating

Michele Dessert deserves her own crown! Michele Dessert goes out of her way to satisfy her customers and accommodate their needs! This is the only dealership I patronize, whether buying a c More

by April11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2019

Crown Honda responded

Thank you so much for your amazing review and recommendation! We are honored by your confidence and loyalty, and thrilled that Michele's service consistently meets your satisfaction! It is our pleasure to serve you and your automotive needs, and we hope to continue to do so for years to come.

May 20, 2019

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Employee Rating

Great customer service She was friendly took care of me right away. Also great communication. Let me know what was wrong right away and explained everything thoroughly to me More

by Kee82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 21, 2019

Crown Honda responded

Thank you so much for your excellent review! We are pleased to know that Michele provided you with thorough and efficient service throughout your recent visit. Your safety and satisfaction are our priorities, and we hope that you think of Michele and our team again the next time you are in need of automotive assistance.

May 17, 2019

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amazing customer service Michele did an excellent job when I brought my car in for service. I had emailed a couple of questions beforehand my visit and she answered me almost More

by WendyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 08, 2019

Dealership Rating
Employee Rating

Best Emergency Service My car would not start, I checked the service site to make an appt. there were none available. I emailed Michele Dessert after hours, she responded. More

by grin99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2019

Crown Honda responded

Thank you so much for your excellent feedback. Your safety and satisfaction are our priorities, and we are overjoyed that Michele could efficiently get your vehicular needs taken care of. She will be so delighted to hear of your very kind review. Please let us know if there is anything more that she or the team may help you with in the future.

May 07, 2019

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Employee Rating

Snowbird needing a tuneup for my Odyssey My Odyssey needed an A1 just before it was time to head back to Canada. Once again Michelle Dessert ensured that everything was done and checked befo More

by demwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2019

Dealership Rating
Employee Rating

Michele Desert in service & Michael Tan In Sale is amazing!! Michele will make sure each visit is better than the last one ! Michael Tan sold me my first vehicle back in Nov 2018 and I couldn’t couldn't be any h More

by Brittany matthews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Tan , Jay Biggerstaff

Apr 24, 2019

Crown Honda responded

Hi Brittany, Thank you so much for your wonderful review! We are delighted to hear that Michele consistently takes great care of you, and we thank you for continuing to confide in her and our dealership for each of your automotive needs! We wish you safe travels and look forward to working with you again when your vehicle is ready for its next service.

April 19, 2019

Dealership Rating
Employee Rating

Timley service Michele Dessert was extremely helpful in understanding my situation and getting my car in for service quicker than expected! Great customer service an More

by nmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2019

Crown Honda responded

Thank you so much for your 5-star review! We are so pleased that Michele could be of great assistance to you, and that your service was completed even more efficiently than promised. We wish you safe travels and hope to see you again the next time you are in need of automotive service.

April 05, 2019

Dealership Rating
Employee Rating

Great communication till the end! Very helpful and service oriented. Will return in the future. Easy to contact and a pleasure to deal with. Thanks More

by LouLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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