Michele Dessert | Page 55

SCHEDULED SERVICE FOR MY PILOT had a great experience for my first scheduled service on my Pilot. Michelle Dessert was my service manager and I was very pleased with how professiona had a great experience for my first scheduled service on my Pilot. Michelle Dessert was my service manager and I was very pleased with how professionally she handled my service. They noticed a problem with CV joints and Michelle was able to verify it was covered by warranty. My time waiting for my scheduled service to be completed was reasonable. Michelle Dessert needed to order the parts for my CV work and will call me to schedule the repair. She also suggested some other work to be done she we did some rough scheduling for those two items discussed. I appreciated the fact fact that Michelle, as well as others I've encountered at Crown, did not try and push unnecessary repairs on me. I've been dealing with Crown for many years now and highly recommend these folks. Frank, Pinellas Park More

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Customer satisfaction I've purchased my last three Honda from Crown Honda and have always dealt with Michelle Dessert, Service Adviser for over 20 years. She knows her H I've purchased my last three Honda from Crown Honda and have always dealt with Michelle Dessert, Service Adviser for over 20 years. She knows her Honda's..She's the best. Jacki DeCicco More

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Best Service Advisor Ever Michele Dessert is "The best service advisor" ever. She makes sure that my car has priority service and always gets everything completely in a timely Michele Dessert is "The best service advisor" ever. She makes sure that my car has priority service and always gets everything completely in a timely manner. More

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Always honest!!!! I have been a Honda owner since I bought my new 1986 Honda Prelude Si off the showroom floor in CA. I moved to Florida shortly thereafter and meet M I have been a Honda owner since I bought my new 1986 Honda Prelude Si off the showroom floor in CA. I moved to Florida shortly thereafter and meet Michele and I can honestly say that she is by far the best service manager. I know she always has our best interest in mind when it comes to the repairs as she knows I am putting my children in these vehicles and sending them off to school and I need that peace of mind. She is knowledgeable and honest and a pleasure to deal with. I will continue to bring my business to her. More

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Outstanding, Courteous, Professional Dealership I have owned three Honda's over the last 20 years all of which were purchased and are serviced at Crown Honda. I live only a few miles from another H I have owned three Honda's over the last 20 years all of which were purchased and are serviced at Crown Honda. I live only a few miles from another Honda dealership but I drive 17 miles to have my car serviced at Crown Honda As I stated in my title, Crown Honda is and outstanding, professional and very courteous dealership. I have my Honda serviced regularly. I follow the guidelines for the necessary servuces. One of the reasons I only get my car serviced at Crown is because of Michele Dessert. She is excellent. She is very knowledgeable, professional and honest and I know the service will be done correctly. I highly recommend Crown Honda Dealership. I would not go anywhere else. More

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ALWAYS a Great Experience Have been buying and servicing vehicles with this dealership for over 30 years and for over 20 years have been working with Michele Dessert, my 'go to Have been buying and servicing vehicles with this dealership for over 30 years and for over 20 years have been working with Michele Dessert, my 'go to' Service Advisor. Michele is very knowledgeable and experienced and always tells me of any problems or issues and my choices for resolution. With her advice and knowledge she helps guide me to the best solution while also helping to do it in the most economical way, letting me know the things I need to 'do now' and those I can delay. And a huge plus, she always keeps me informed of status and cost and is easy to contact if I have questions. She is always courteous and a real pleasure to work with. Ditto the service department, who are very knowledgeable and skilled and provide great service. More

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Friendly and reliable service! I have been taking my vehicles for service at Crown Honda for over 20 years and what is really nice is my service representative is still the same, Mi I have been taking my vehicles for service at Crown Honda for over 20 years and what is really nice is my service representative is still the same, Michelle Dessert. She is and always has been terrific to deal with when I have had my vehicles in for service. She is very experienced and knowledgeable and makes sure that my vehicles are well taken care of. It is great to deal with someone who provides such excellent service. More

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I only trust my vehicle with Michele Dessert I've been bringing my Honda Pilot to Crown Honda for service for over 10 years. My service adviser, Michele Dessert, is reliable, responsive, and mos I've been bringing my Honda Pilot to Crown Honda for service for over 10 years. My service adviser, Michele Dessert, is reliable, responsive, and most of all I trust that she will only recommend services and repairs my vehicle really needs. She understands what it means to be on a budget and works with me to prioritize vehicle needs, obtain coupons and goes above and beyond to work directly with my extended warranty provider. I wouldn't trust my Pilot with anyone else. More

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Michelle Dessert is the best !!! I moved to FL 10 years ago, since that time Crown Honda has serviced my Honda CRV (04) and Michelle Dessert has been my advisor!!! My CRV is in per I moved to FL 10 years ago, since that time Crown Honda has serviced my Honda CRV (04) and Michelle Dessert has been my advisor!!! My CRV is in perfect condition and I credit Michelle Dessert and Honda's service for this. This team is the best, thank you, Jay Sumner More

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Crown Honda - Great Dealership Been going to Crown for service for years but never bought a car from there, recently I told my Friend/Service advisor Michele I was thinking of purch Been going to Crown for service for years but never bought a car from there, recently I told my Friend/Service advisor Michele I was thinking of purchasing a car from another dealership and she was offended and wanted to know why I did not come to Crown Honda. Well after she calmed down and I talked her off the ledge I told her Crown did not need to offer deals because they had so much business they don't need to offer deals, 2 seconds later she introduced me to Larry and said he's looking at a used Acura but would also consider a Honda Accord if something is available. Well I don't hear from Larry for about 2 weeks and I figure he's working on tons of deals and has forgotten about me so no big deal; did I really need a new car my 2008 accord was in great shape thanks to Michele. So out of the blue Larry calls me and says I did not forget about you I was just waiting for the right vehicle to come in and I was not going to waste your time but you need to get over here, I got a 2013 with 15K miles; I mean who drives a car 15K in 3 years, a monk. Well as promised its perfect but after talking with Larry we were just too far apart on price but you could tell he was not letting up, however I was not going to give my fantastic 2008 away when is was in great shape and I knew the value by doing my research. Well I don't know who Larry contacted, badgered, brow beat, bribed, threatened, etc... but at 9 AM the next morning he came in with the price I had in mind and there was no way I could say no. My brother in law "the car guy" asks me why I chose Honda over Nissan. there had to be a good reason, and I said. yes there is and her name is Michele, then when my friend "car guy #2" saw that it was the 2013 touring model (i.e., totally loaded) I got and knew what I paid he said "you got the touring model for what price again" it was confirmed I made a great deal. Long story short, regardless of sales or service you should always trust the folks at Crown Honda because their on your side. More

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