Michele Dessert | Page 57

Routine service and safety We always know that Michelle Dessert will treat us pleasantly, fairly and professionally when we bring our Honda in for service. The appointment is al We always know that Michelle Dessert will treat us pleasantly, fairly and professionally when we bring our Honda in for service. The appointment is always kept promptly and efficiently. We appreciate having this quality of service. More

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oil change and scheduled maintenance Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth a Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth and efficient process. Thank You Michelle!!!!! More

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Service Excellence I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best service adviser I have ever had the pleasure to have dealt with. It is because of her that I will be a loyal Honda customer forever!! Thank you Michelle. More

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Another great buying experience wth my friends at HONDA ! I went online to find a used Honda CRV.Once I found one I setup an appointment thru live chat for the very next day.I believe the persons name online I went online to find a used Honda CRV.Once I found one I setup an appointment thru live chat for the very next day.I believe the persons name online was Jason who set up my appointment.The sales person Edward Mitchum was there to greet me exactly the time I had set up at 930am.He was very friendly and eager to make me a satisfied customer but not pushy.Zak the manager was also friendly as was Michelle Dessert in the service dept.as I poked my head around the corner to say hi she smiled and said 'what are you doing here? I told her I was purchasing another CRV and she replied 'good choice. At 1230 I was leaving in my new used Honda CRV EX-L .It had gas and was detailed I thought 3 hours was not bad at all.That included reviewing and test driving the vehicle I was wanting to purchase, trading my vehicle and going thru the finance dept.I do not remember the gentlemans name in the finance dept. He was jovial and at times humerous.I think his name was Robert Haines. Maybe my only disappointment was no service manual came with the car but I went online to ebay and purchased one for 23 dollars. I simply did this so I could keep track of the maintenance schedule and learn the inside controls of the vehicle.So, thank you again Honda and your personal for another great buying experience and for my third Honda purchase.I love it and I will recommend you to friends and family ! More

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Michele is the Best - She always takes care of me! My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for goi My Odyssey has almost 200,000 miles and still runs like a champ! Thanks Michele and Mike for keeping it in perfect shape! And Thanks Michele for going out of your way to make it convenient for me! More

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Michelle Dessert -best manager associate at Crown Honda Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always k Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always keeps her customers informed as to the progress of their car maintenance. I have always had my maintenance explained as to what exactly needs to be done. Thank you Michelle! More

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CR-V Service I've been going to this dealer for over 12 years. Always use Michele Dessert. She's very knowledgeable and takes time with all of your issues. We comm I've been going to this dealer for over 12 years. Always use Michele Dessert. She's very knowledgeable and takes time with all of your issues. We communicate regularly while my car is in for service. She is a pleasure to work with. More

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Integrity Michelle has been my service advisor for years and on more than one occasion she and the Honda Team at Crown have saved me lots of money while taking Michelle has been my service advisor for years and on more than one occasion she and the Honda Team at Crown have saved me lots of money while taking care of my 8 year old car. My Key Fob stopped working all of a sudden and since I've had the car for 8 years I figured it was just time to get another one; I mean how man clicks can one of these things take so I was fully prepared to spend the 200 dollars for a replacement. Well Michelle gives me the old "lets just slow down before we do a replacement, lets try a new battery first" and of course she's right once again. Not only that, Dave the parts guy. sells me a new back to my old fob which broke because of ware over the 8 years - I mean who knew they made single parts (the back only) - for an item like that. Well long story short I walk out in 10 minutes with an entirely new key fob for $20, that's the type of honesty and integrity Michelle and the team display to me every visit and why I always recommend them to my friends and family who own Hondas. Tony More

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Great Service by Michelle Dessert Michelle Dessert has always been a great help to me. She is a great asset to your company. Been going to Michelle for at least 10 years or so and its Michelle Dessert has always been a great help to me. She is a great asset to your company. Been going to Michelle for at least 10 years or so and its a easy and the usual stress full trip to a service dept. Taken on time of the appointment and was well informed through the whole process. Thank you, Michelle More

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Great service department, runs smoothly! Michele in Service is the lady to see. I've been going to Crown Honda for almost two years and the service has been great. They have taken care of my Michele in Service is the lady to see. I've been going to Crown Honda for almost two years and the service has been great. They have taken care of my two Hondas and are fair and honest. More

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