Michele Dessert | Page 59

Daimara is great! Daimara is great she is what customer service is all about! I travel over 40 miles to Crown Honda to service my old four Honda accord with 240,000 mi Daimara is great she is what customer service is all about! I travel over 40 miles to Crown Honda to service my old four Honda accord with 240,000 miles on it. My local dealer is only 15 miles away but I choose to bring my car to Crown as they have maintained my car since new and my goal is to drive it at least another hundred thousand miles with their help! More

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Love Michelle D Michelle and the folks at crown always make sure my family is safe and that my car remains in top notch shape, thanks Michelle for all the years of gr Michelle and the folks at crown always make sure my family is safe and that my car remains in top notch shape, thanks Michelle for all the years of great service. More

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Normal Service call plus program update Had a 10am appointment and was greeted at center quickly but my service writer(Michele Dessert) was backed up so after a 10 minute wait a was taken ca Had a 10am appointment and was greeted at center quickly but my service writer(Michele Dessert) was backed up so after a 10 minute wait a was taken care of another service writer. I advised what I needed done plus added to have my courtesy vanity light checked since it didn't light anymore. He advised me that it would be about a 1 and 1/2 hour wait because of program update. No problem and I waited. Well Michele came and got me from the waiting room just under the wait time I was told and checked me out quickly. When I got in my vehicle I noticed that the vanity mirror light still did not work so I went back into the service area and did not see Michele and spoke to the writer that checked me in. I told him about the mirror and he apologized and forgot but mentioned it would probably have to be ordered which he quickly did in front of me. Michele walked in at that time and inquired if there was a problem and the other service writer told her that it was his mistake in not checking the mirror. Michele Dessert is an excellent service writer who cares about her customers and a great asset to Crown. I love this dealership and would recommend them to anyone. From sales to service they do try harder! More

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Relationships matter I purchased my 2002 Honda Accord from my hometown dealer, Al Serra, in Grand Blanc, Michigan. My wife and I moved to St. Petersburg in late 2011 and i I purchased my 2002 Honda Accord from my hometown dealer, Al Serra, in Grand Blanc, Michigan. My wife and I moved to St. Petersburg in late 2011 and it was important to find another place where I could feel confident about having my car serviced. I asked random people who were driving Hondas and their answers were unanimous: Crown Honda. I now know why. After more than two years of having my car serviced by Crown Honda, I feel as though I once again have that "home town" relationship. They are courteous, accommodating, thorough, and honest. If there is a problem discovered while my car is in for routine service, they tell me how serious it is and what my options are. This small courtesy allows us to budget for the needed repairs instead of being pressured into having to charge a large repair bill that we did not expect. I can honestly say that I feel like the folks at Crown Honda are friends and are more interested in building a long-term relationship with me than just making a quick buck. I take care of my vehicles and always get at least 250,000 miles out or them. I have a few thousand miles to go on this one to reach that goal on this car, but when it is time to get a another new Accord, you can bet that I will be getting it from Crown Honda in Pinellas Park, Florida. More

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Highly recommend Crown Honda for service. Everytime i have shopped there Michelle has taken the time to explain everything and all my options. To many times you feel like you get pressured into doing som have shopped there Michelle has taken the time to explain everything and all my options. To many times you feel like you get pressured into doing something on your vehicle but not with her. She really spends the time with you to explain the costs and various options that you have and she goes out of her way to give you good service. I also believe in the long run it is actually cheaper to go to the dealer and get it done right the first time. I took my brakes and tires to other companies and they did not last 1/4 of what the honda genuine parts did. More

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Michele Dessert is the reason I have my car serviced at Crown Honda. She's friendly, knowledgeable, and translates "car talk" into something I can understand. She makes me feel like I'm her only customer Crown Honda. She's friendly, knowledgeable, and translates "car talk" into something I can understand. She makes me feel like I'm her only customer (I never feel rushed). She takes a personal interest in me. In fact, she's helping me find a nice, used car for my teenage daughter. My next vehicle will be a Honda, just so I can keep seeing Michele. ****Michele Desert----YOU ROCK!!!**** More

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Michele desert as an awesome service advisor a great assets your company I tell all my friends about her. Crown is lucky to have her assets your company I tell all my friends about her. Crown is lucky to have her More

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Good morning, am a long time Honda owner, New York and Florida. Have bought most from Crown in Florida. Will wait til I get to Florida for service as Michelle and her group are great. Have known her and c Florida. Have bought most from Crown in Florida. Will wait til I get to Florida for service as Michelle and her group are great. Have known her and contact her exclusively for service. All work has been done perfect and timely.Well done! Reg. More

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I have Known Michele to be one of the Easiest Service writers to ever work with me. She is smart and tries her best to save you time and. money when ever she can. Honest and always friendly is WHY,I en writers to ever work with me. She is smart and tries her best to save you time and. money when ever she can. Honest and always friendly is WHY,I enjoy dealing with her at Crown Honda. I have know her since 1989 when she became my "Go to Girl for all My Honda services No mater how BIG or very Small always willing to help in any way she can. I would recommend any one who wants their car fixed and done right to go see Michele. Thanks for being the Helpful Person you Are Michele.Looking forward to seeing you soon, Kyle Wilson More

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The only reason I go to Crown is because of Michele. The service she offers is awesome. Knowledgeable on every aspect. Never tries to take advantage of my lack of automobile knowledge. I have had my truck s service she offers is awesome. Knowledgeable on every aspect. Never tries to take advantage of my lack of automobile knowledge. I have had my truck serviced there and in mentioning that I had some staining on my car seat, Michele, said she would take care of it, and it was done. I could not believe that this was accomplished. I will continue to deal with Crown Honda and Michele. A great personality, along with knownledge of my Honda product.... Mother would be proud More

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